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La Quinta Inn & Suites Lubbock West Medical Center

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La Quinta Inn & Suites Lubbock West Medical Center
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331 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Start your review of La Quinta Inn & Suites Lubbock West Medical Center
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Bernalillo, United States
Reviewed 1 week ago

I would not stay here again due to lack of working iron for clothes, no help from the desk clerk. I feel an attempt should have been made to furnish me with a working iron. I had to wear wrinkled clothes to an event that I was attending. Very disappointed with the fact that iron hadn't been cleaned and caused...

Review collected in partnership with La Quinta
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Helpful?
Thank U8689KDandrewm
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your feedback. I am so sorry that you did not have an working Iron in your room and that it was not corrected immediately. Can you please send me the detail of your stay at lq0922gm@lqreviews.com where I can research what happened and fallow up with our front desk staff that helped you understands this...

Cape Coral, United States
Reviewed 1 week ago

Pros: Close to Hospitals and university. Friendly efficient counter staff. Cons: Stayed in a king 2-room suit that was dusty dusty dusty....stained bedspread, stained carpet, dirty coffee maker, so much dust on the ceiling fan over the dining table that chunks of dust would fall onto the table.

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Helpful?
Thank U6718PWrobertl
General M, Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

I am sorry to hear about your experience while staying with us. Rest assured I will be doing further coaching with housekeeper who was assigned your room on proper clean process. I'll let my front desk know to keep up the friendly atmosphere. Thank you for taking the time to share your experience with us and look forward to see...

Carlsbad, United States
Reviewed 1 week ago

When we have to be in Lubbock, TX for my medical problems, we have always stayed at this La Quinta!! We love it, and will continue to stay here as often as possible. The service is always first rate, and the staff are always helpful and friendly.

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Helpful?
Thank lisiah2017
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting! We know that you have a choice in hotels in Lubbock and we are so glad that you choose us. We look forward to seeing you again!

Katy
Reviewed 2 weeks ago

I am a business customer who travels to Lubbock, Texas quite a bit. I have clients there plus my daughter attends Texas Tech University there. Unfortunately, this is the 3rd time I have had a problem at this hotel. VISIT #1: Back in August 2016, I booked 3 rooms for 4 nights on business. One the first day, I noticed...

Review collected in partnership with La Quinta
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Helpful?
Thank kenkX5282RS
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting. We are sorry that your stays have not been to the standard you deserved. We have taken your review very seriously and we have had meetings and discussions with our housekeeping staff to make sure we deliver the service that our guest deserve. Once again thank you so much for your posting and...

Sannat, Malta
Reviewed 3 weeks ago

We stayed for one night and were totally happy with this place. Comfy beds - great mattress & pillows. Nice linens. Big room. Very friendly desk staff. Lots of well placed outlets for working. Would stay again.

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Helpful?
Thank lonestarchild
General M, Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your wonderful comments. I will express your appreciation to the whole staff. I look forward to seeing you again in the future.

Duncanville, United States
Reviewed 3 weeks ago

price is right. had a sticking door. breakfast was fine. coffee was hot. juice was fresh. water was hot. hotel is getting older but beds were clean. staff is very friendly. exercise room is small but has several machines with a TV and all machines worked just fine. clost to Tech and on Marsha Sharpe Access freeway so easy access...

Review collected in partnership with La Quinta
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Helpful?
Thank hll2017
General M, Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you for sharing your experience with us. I will have maintenance looking at the door to make sure it is working properly before anyone else stays in there. I will share with my staff your wonderful comments. I look forward to seeing you again the next time you come to Lubbock.

Reviewed 5 weeks ago

We booked a king suite for the night prior to an early morning surgery. We were coming from out of town for the surgery and also picking up my mother in law from the airport. I had called to ensure that the sleeper sofa was made up for her prior to our arrival. However, it was not and there wasn't...

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Helpful?
Thank Mary M
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting, I am sorry that your stay was not up to the quality you deserved while you were in Lubbock. I will make sure and have our maintenance team correct the issues you had in your room, Also we have Great news! We are starting a full renovation at the hotel, We are currently...

Reviewed 21 January 2017

The staff were very helpful during our family visit to Lubbock to see my dad at Carillon assisted living. They made sure each of the family members got the right types of rooms, including adjoining rooms for my daughter, her husband, and their 2 children. We had to return to the hotel after our flight was cancelled. They set up...

Review collected in partnership with La Quinta
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Helpful?
Thank lesliesM1005JB
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting! We look forward to seeing you again the next time you come to Lubbock!

Lubbock
Reviewed 10 January 2017

Kudos to the breakfast people @lawsuits. Larry and Lakeisha "jolly" maintain a healthy breakfast to start the day off right. Front desk people rana, alex and Greg are very professional, hospitable and friendly always smiling. Housekeeper Tammie always made sure if I needed anything that she would take care of it right away. Very pleasant stay and pet friendly is...

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Helpful?
Thank Rachel p
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your posting! Our team was so happy that you picked our hotel for your last stay in Lubbock! We hope to see you again the next time you need lodging in Lubbock!

A TripAdvisor Member
Kerrville, Texas
Level Contributor
8 reviews
4 hotel reviews
2 helpful votes
Reviewed 1 January 2017 via mobile

This is my 4th stay at La Quinta in Lubbock. It's a wonderful hotel, attractive and clean. It's an older building but has been very well kept. The staff is great. There's a place to take dogs. The food is ok, but I wish they'd add scrambled eggs

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Helpful?
Thank A TripAdvisor Member
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you for your posting. We have some Great news! We are getting a renovation starting this month and later on this year we will have a Hot Breakfast to offer our guest! We are very excited about the renovation and we hope to see you again the next time you are in Lubbock!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Lubbock West Medical Center

Address: 4115 Marsha Sharp Fwy, Lubbock, TX 79407
Region: United States > Texas > Lubbock
Price Range: ₹ 5,081 - ₹ 7,889 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock West Medical Center 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
La Quinta Hotel Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Lubbock West Medical Center staff and other travellers.
3 questions
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1 month ago
1 month ago
Carrollton, Texas

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Questions? Get answers from La Quinta Inn & Suites Lubbock West Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor to avoid night and breakfast noise”
 of 5 bubbles HeatherA10, 17 Oct 2016 | Read review
“Other than the barking dog on the top floor there was no disturbing noise.”
 of 5 bubbles vickiel219, 24 Sep 2016 | Read review
“Only stayed one night and on the ground floor which was fine.”
 of 5 bubbles neilajones, 8 Sep 2016 | Read review
“If you are a late sleeper, ask for a room away from the breakfast area.”
 of 5 bubbles BornToDrive214, 18 Jan 2016 | Read review
“Get there early to ensure a parking space.”
 of 5 bubbles robertsG8019XM, 12 Aug 2015 | Read review
5 of 5