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La Quinta Inn & Suites Lubbock West Medical Center

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La Quinta Inn & Suites Lubbock West Medical Center
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313 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Reviewed 2 days ago NEW

Good location while visiting Lubbock. Nice quiet location. I've stayed at this location multiple times in the last three years. Never been disappointed. Although a pet friendly hotel; never been an issue with animals staying. Upon check-out this last stay, I was told the hotel was going to be renovated next year. Good to hear they were committed to keeping...

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Helpful?
Thank Glenn S
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your review! We hope to see you again soon!

Las Cruces, United States
Reviewed 3 days ago NEW

I am retired faculty at Texas Tech and teach there part time. I travel to Lubbock from New Mexico 4-6 times a year to consult with my colleagues. We travel with our small rat terrier. The staff are very accommodating. There is never a problem making reservations on line. I appreciate getting an e-mail while en-route stating that our room...

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Helpful?
Thank Jane R
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

We hope to see you again! Thank you so much for being a loyal customer!

Colorado Springs, Colorado
Reviewed 1 week ago via mobile

We loved our stay here!!! Very dog friendly which is such a comfort to see when traveling with a puppy. They even offered pick up bags st the grassy area. Our room ways large and comfy and we enjoyed the food at the restaurant next door.

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Helpful?
Thank RACA040404
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you for your review! We hope that you come back to see us the next time you travel to Lubbock!

Reviewed 2 weeks ago

Hotel is dated. Beds were hard but not like memory foam hard. Just uncomfortable. Pillows waded up into balls instead of holding their shape and offering support. Rooms are being redone but there is no consistency of comfort if you have to change rooms like we did due to the heater not working in the first room.

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Helpful?
Thank K5738GZheatherb
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments! I am sorry that you had issues with your last stay with us. We will double check the rooms a/c and make sure that the bed is up to the quality that our guest deserve. Once again thank you so much for your comments and we hope that you give us another try...

Eagle River, Alaska
Reviewed 3 weeks ago via mobile

Stayed here while visiting my daughter at Tech. This is an older hotel. Weekend maid staff left much to be desired. Return to room one day to find beds made, but nothing cleaned in the bathroom and towels still on the floor and not replaced. Another day, had to retrieve toilet paper from the front desk. Moisture from the bathroom...

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Helpful?
Thank Darryl P
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments. I will personally talk to our room attendants and make sure they understand where we fell short in providing you the service that you deserved. Please reach out to me at lq0922gm@lqreviews.com where I can get more information about your past stay.

Carlsbad, New Mexico
Reviewed 3 weeks ago via mobile

We went there for family business and were impressed by the cleanliness, renovations, breakfast and personnel who attended to the operation. It was a great stay for a "not so good" time. Highly recommended and we will stay there again if we need to have a good and relaxing place to stay.

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Helpful?
Thank Kevin H
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your review! I will make sure and read your review to our staff. We hope to see you the next time that you come to Lubbock!

Dallas, Texas
Reviewed 22 October 2016 via mobile

Needed an inexpensive, no-frills but good clean option for an overnight stay to visit Texas Tech and this fit the bill, was exactly what I needed. Free breakfast is basically a standard continental-style offering (no hot eggs or breakfast meats). The atrium-style hotel is a bit older, which I prefer because the construction is more solid. The atrium configuration also...

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Helpful?
Thank vita_bene
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your survey. We look forward to seeing you next time you come to town!

Dallas, Texas
Reviewed 18 October 2016

We arrived late to the hotel and the front desk agent was very helpful. Handed us our keys and sent us along. When we entered the room, the smell of stale cigarette smoke was so strong that even my husband didn't complain when I told him we needed a different room. Front desk agent apologized and moved us to a...

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Helpful?
1Thank HeatherA10
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your feedback. I am so sorry you had issues with the smell and the remote control and shower head. I will make sure these items are fixed before we have another guest check into the room. If you would please reach out to me at lq0922gm@lqreviews.com where I can get some more information about your...

Houston, United States
Reviewed 14 October 2016

Hotel needs to be updated, toilet ran water all night,odor in room (may have been carpet), but great value for stay. Interior of hotel was being painted, so hotel is going through an update. Will definitely visit again. Have had great experience with LaQuinta Inns and Suites.

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Helpful?
Thank Erica W
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Great News!! We are getting a update starting the first of the year. Thank you so much for your survey and we hope you come see our new look!

Reviewed 11 October 2016

It was nice and clean. Grounds were well maintained and the staff was extremely courteous. We stayed three days and two nights and hotel and the room was maintained at at a great temp. The housekeeping crew did a great job too of replenishing items and doing their jobs. Kuddos to them!

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Helpful?
1Thank victorrJ3918NP
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments! My crew was really excited when I told them about your survey during our morning meeting.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Lubbock West Medical Center

Address: 4115 Marsha Sharp Fwy, Lubbock, TX 79407-2416
Region: United States > Texas > Lubbock
Price Range: ₹ 5,449 - ₹ 15,802 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock West Medical Center 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
La Quinta Hotel Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Lubbock West Medical Center staff and other travellers.
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Carrollton, Texas

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Questions? Get answers from La Quinta Inn & Suites Lubbock West Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor to avoid night and breakfast noise”
 of 5 bubbles HeatherA10, 17 Oct 2016 | Read review
“Other than the barking dog on the top floor there was no disturbing noise.”
 of 5 bubbles vickiel219, 24 Sep 2016 | Read review
“Only stayed one night and on the ground floor which was fine.”
 of 5 bubbles neilajones, 8 Sep 2016 | Read review
“If you are a late sleeper, ask for a room away from the breakfast area.”
 of 5 bubbles BornToDrive214, 18 Jan 2016 | Read review
“Get there early to ensure a parking space.”
 of 5 bubbles robertsG8019XM, 12 Aug 2015 | Read review
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