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Holiday Inn Express Hotel & Suites Lubbock West

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487 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Lubbock West
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Showing 487: English reviews
San Antonio
Reviewed 11 May 2015

We love staying at this hotel due to the nice staff that works there. They are always friendly and helpful. The rooms are always clean and the hotel is quiet and professional. This is our hotel of choice. Thank you guys!

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Helpful?
Thank Jesse T
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. We are certainly a team that stands out and everyone really enjoys getting to know everyone who is our guests. It is the highest compliment being your stop in Lubbock and the team was thrilled to hear your comments. Have a wonderful rest of the week, See you soon, Amanda...

Artesia, New Mexico
Reviewed 11 May 2015

Rooms were clean and well appointed. My family and I always enjoy the continental breakfast. We chose this hotel for the indoor swimming pool. The pool was a nice way for our family to relax after a long day of travelling.

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Helpful?
Thank David B
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We thank you for your business and review. The pool is certainly an important amenity we offer especially after long days. Have a wonderful Spring! We will see you soon, Amanda Fielding

Reviewed 11 May 2015 via mobile

Me and my wife stayed with this hotel recently and not only was the stay amazing due to the rooms the staff but for the kindness of jim aswell. Anything we had to ask hr had a answer for and if he didnt have one he tried to help us out in anyway possible. Thank you for everything! We will...

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Helpful?
Thank gman2234
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much gman2234 for writing review for our hotel. Jim certainly enjoys helping others and we have shared your kind words with him as well as the team. We hope to see you again soon and thank you for choosing us, Amanda Fielding Management Team

Amarillo, Texas
Reviewed 8 May 2015

It took a while to get to the hotel. It is tucked around a 4 lane loop and a 4 lane expressway. It is off the access road and a side road. It isn't hard to find, but tricky getting out and then back onto the main highways. We were greeted warmly by the hotel staff and even though we...

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Helpful?
Thank Brad C
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for sharing your feedback with us. Lubbock has a very easy road system, however the Marsha Sharp Freeway is an afterthought and does give us a little trouble on this side of town. We are always happy to assist you with directions and stay on the phone with you until you arrive safely. You are absolutely...

Weatherford, Texas
Reviewed 5 May 2015 via mobile

This hotel was great for our recent tour of the local universities. The location is near eateries and Lubbock has a lot of them. We had two very clean rooms. The workout facility is great and I enjoyed using the modern equipment. The breakfast was also great. Lots of selection to choose from as well. When in the area, I...

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Helpful?
Thank jkk79
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy to hear we will be seeing you again and hope your touring went well. Be sure to ask about if our college rates is available when booking. Thank you for your review and have a wonderful summer, Amanda Melkis Management Team

Duncan, Oklahoma
Reviewed 3 May 2015

Me and my girls stayed here recently when in town for a concert....very clean, friendly service and the kids loved the pool. The front desk, housekeeping and all personnel were extremely friendly, it was nice and quiet. The kids also enjoyed the spacious bathtub. We had a great experience.

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Helpful?
Thank Misty V
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for your review! We are so happy to hear you were able to enjoy the pool and our service. It is our goal to deliver a wonderful experience to all of our guests and hopefully we may see you again soon, Amanda Melkis Management Team

Plano, Texas
Reviewed 3 May 2015

Lubbock doesn't have a big selection of hotels but based on reviews we decided to stay at this hotel about 2 years ago. This is now always our first choice. Hotel is always clean and staff is friendly & attentive. We won't look any further! We'll be traveling to Lubbock for a couple more years and this will be our...

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Helpful?
Thank Emptynest123
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much Emptynest123 for the honor of being your stop in Lubbock. It is always a pleasure to see you. We thank you for business and hope your summer is fantastic. Amanda Melkis Management Team

Lubbock, Texas
Reviewed 27 April 2015

What a great stay again! You can't beat the service of the staff, location and easy access and the "make you feel at home " atmosphere! Breakfast and coffee so enjoyable.Will be back as soon as we can come! Michelle H

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Helpful?
Thank Michelle H
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you Michelle H. We are so happy to hear you enjoyed our hospitality. We have shared your kind words with the team. We will see you soon, Amanda Melkis Management Team

Bowling Green, Kentucky
Reviewed 25 April 2015

This was a last minute business trip, I made reservations 2 or 3 days in advance, I knew there was only a room or two left but took my chances and didn't specify my usual King Suite. I was traveling alone and received a Queen Suite, plenty of room for me; and I had a full size refrigerator in a...

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Helpful?
Thank ghcroadwarrior
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. It was a pleasure to have you as our guest. The one bedroom suite you were able to be upgraded to is one of my favorite rooms. It is certainly a lot of room. We hope to see you again soon, Amanda Melkis Management Team

Lubbock, Texas
Reviewed 20 April 2015

The staff helped to make sure I had everything I needed after a long day of driving. I was also pleased to hear their recommendations for places to eat. It makes traveling so much more relaxing when you don't have to worry about your stay. The rooms are spotless and the beds are oh so comfy! Thank you!

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Helpful?
Thank Amanda B
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Hello Amanda B. Thank you so much for your kind words. We love to hear we make a difference for our guests when they are out of town. We greatly appreciate your business and hope we will see you soon again. Have a great Summer, Amanda Melkis Management Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407-3705
Region: United States > Texas > Lubbock
Price Range: ₹ 7,467 - ₹ 11,405 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West
Hotel Style:
#2 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
#5 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Lubbock West staff and other travellers.
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Pflugerville, Texas
9 months ago
10 months ago
over a year ago
Dallas, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were clean and spacious.”
 of 5 bubbles a_griffus, 28 Oct 2016 | Read review
“Higher floor rooms with a better view”
 of 5 bubbles tamerm783, 19 Oct 2016 | Read review
“First Floor near pool is very busy.”
 of 5 bubbles footballmomx2, 8 Oct 2016 | Read review
“All rooms look pretty good.”
 of 5 bubbles d0nahued, 6 Oct 2016 | Read review
“I always prefer the top floor for quietness”
 of 5 bubbles Rwallace63, 4 Oct 2016 | Read review
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