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26/11/2017 27/11/2017
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    Holiday Inn Express Hotel & Suites Lubbock West

    6023 45th St, Lubbock, TX 79407-3705
    011 91 124 455 1263
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    26/11/2017 27/11/2017
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    US$ 99
    US$ 90
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    US$ 91
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    Traveller (14)
    Room & Suite (14)
    Dining (2)
    Quality Inn & Suites
    691 reviews
    #3 of 69 hotels in Lubbock
    0.9 km
     
    Embassy Suites by Hilton Lubbock
    1,047 reviews
    #5 of 69 hotels in Lubbock
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    Hampton Inn & Suites Lubbock Southwest
    872 reviews
    #2 of 69 hotels in Lubbock
    1.2 km
     
    Hilton Garden Inn Lubbock
    240 reviews
    #1 of 69 hotels in Lubbock
    0.2 km
     
    Overview
    • Excellent71%
    • Very good21%
    • Average4%
    • Poor1%
    • Terrible3%
    Travellers talk about
    “front desk” (63 reviews)
    “hi express” (10 reviews)
    “great stay” (40 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites Lubbock West
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (543)
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    1 - 5 of 543 reviews

    Reviewed 4 days ago via mobile

    -AC unit very loud n room 122 -alarm went off at 6 AM even though I did not set the alarm, housekeeping should check to ensure alarms ate off before they finish cleaning a room -TV remote would only channel down, not up, which is...More

    Thank Herb M
    Response from Nick M, General Manager at Holiday Inn Express Hotel & Suites Lubbock WestResponded 2 days ago

    Herb M, I apologize that these situations happened during your stay. I will look into these matters personally and make sure that it does not happen during your next stay with us. Nick Metcalf General Manager Holiday Inn Express Lubbock West

    Hotel's Favourite
    Reviewed 23 September 2017

    We travel to Lubbock about once a month for doctor's appointments. Nick and his staff are the best... always checking to be sure everything is okay. Breakfast is fantastic... afternoon cookies are to die for.... I don't know how they keep them so fresh! Just...More

    Thank Sue M
    Response from Nick M, General Manager at Holiday Inn Express Hotel & Suites Lubbock WestResponded 27 September 2017

    Sue M, Sue it is always a pleasure to have you and your husband stay with us. We are glad to hear that you always enjoy your stay with us, as much as we enjoy having you. I am glad that you also enjoy our...More

    Reviewed 5 days ago via mobile

    This hotel was not clean. Walls and furniture had stains. The air coming out of AC unit stunk. Seemed to make a couple of us stuffy with a cough. Lighting in rooms are dim. Hallways are unlevel. Felt as if you were walking on rocks...More

    Thank Billy T
    Response from Nick M, General Manager at Holiday Inn Express Hotel & Suites Lubbock WestResponded 4 days ago

    Billy T I am sorry to hear that your stay was not up to your or our expectations. I would like to discuss all of this with you when you get a chance. If you can either call me at 806 687 2600 or email...More

    Reviewed 3 weeks ago

    This hotel is great. The staff is awesome, they do their job so well its refreshing to see everyone take such great pride in customer service. The General Manager Nick Metcalfe is one of a kind. He made the confusing Lubbock area so simple, and...More

    Thank Justin2108
    Response from Nick M, General Manager at Holiday Inn Express Hotel & Suites Lubbock WestResponded 2 weeks ago

    Justin2108, Thank you for your kind words about our property. I am happy to hear that I was able to get you to where you needed to go. Hope to see you back really soon. Nick Metcalf General Manager Holiday Inn Express Lubbock West

    Reviewed 3 weeks ago via mobile

    This place is amazing! The customer service we received from Amber and Anthony was awesome!! I would definitely recommend this place to stay. They helped us get our situation taken care of. We had reservations that were made a week in advance for this hotel...More

    Thank Jefiner01
    Response from Nick M, General Manager at Holiday Inn Express Hotel & Suites Lubbock WestResponded 2 weeks ago

    Jefiner01 We are happy that you were able to get accommodated at our property. We are also happy to hear that Anthony and Amber took such great care of you, we pride ourselves on our guest service. Nick Metcalf General Manager Holiday Inn Express Lubbock...More

    Quality Inn & Suites
    691 reviews
    #3 of 69 hotels in Lubbock
    0.9 km
     
    Embassy Suites by Hilton Lubbock
    1,047 reviews
    #5 of 69 hotels in Lubbock
    2.7 km
     
    Hampton Inn & Suites Lubbock Southwest
    872 reviews
    #2 of 69 hotels in Lubbock
    1.2 km
     
    Hilton Garden Inn Lubbock
    240 reviews
    #1 of 69 hotels in Lubbock
    0.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 88 - US$ 207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Lubbock
    • #3 Business Hotel in Lubbock
    • #5 Romantic Hotel in Lubbock
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Booking.com, Cancelon, Travelocity, Orbitz, Hotwire, HotelQuickly, getaroom.com, Cheap Tickets and TripOnline SA so you can book your Holiday Inn Express Hotel & Suites Lubbock West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Lubbock
    • Also Known As
    • Holiday Inn Express Hotel And Suites Lubbock West
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    Traveller (14)
    Room & Suite (14)
    Dining (2)
    Hotel & Grounds (36)
    Business Centre & Event Rooms (3)
    Nearby
    Embassy Suites by Hilton Lubbock
    1,047 reviews
    2.70 km away
     
    Hilton Garden Inn Lubbock
    240 reviews
    .17 km away
     
    Quality Inn & Suites
    691 reviews
    .92 km away
     
    Hampton Inn & Suites Lubbock Southwest
    872 reviews
    1.21 km away
     
    Nearby Restaurants
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    1.46 km away
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    Five Guys
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    Nearby Attractions
    United Supermarkets Arena
    33 reviews
    6.23 km away
    Antique Mall of Lubbock
    11 reviews
    5.24 km away
    Lubbock Veterans Memorial
    6 reviews
    5.59 km away
    Legacy Play Village
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    Ask a question
    Questions & Answers
    Carrissa B
    7 May 2017|
    AnswerShow all 5 answers
    Response from Herb M | Reviewed this property |
    yes, room 122 has one
    0
    Votes
    Bonnie A
    24 January 2017|
    AnswerShow all 2 answers
    Response from Christine R | Property representative |
    Hello, we unfortunately can not allow pool parties since we are not a public poor for safety reasons.
    0
    Votes
    Silversa090
    6 March 2016|
    Answer
    Response from Cy2015 | Reviewed this property |
    Not sure. Three floors at least. Call the front desk. Staff was excellent
    0
    Votes
    Room Tips
    "Nick will get you wherever you want to go."
    Read review
    "I have stayed in this hotels many times; all rooms quiet and comfortable."
    Read review
    "stay at the airport ;location or ask to see the rooms prior to checking in"
    Read review
    "The king suites are awesome. Love the top floor."
    Read review
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