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Overton Hotel and Conference Center

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Overton Hotel and Conference Center
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582 Reviews from our TripAdvisor Community

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There are newer reviews for Overton Hotel and Conference Center
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Showing 578: English reviews
Fort Worth, Texas
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2015 via mobile

This hotel is the nicest hotel in Lubbock so my expectations were high. Staff was friendly, lobby, and halls were clean but our room had not been cleaned and it smelled terrible. I hope this was just a one time deal. Other than that it's great. It's in walking distance to most of the staple restaurants in Lubbock, Tech campus... More 

Helpful?
1 Thank mindandmuscle
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for taking the time to review our property. I am sorry you were checked into a dirty room, this is not the standard for the Overton Hotel and Conference Center and I do not want this to be your lasting impression of the kind of service we provide our guests. We look forward to serving you again in... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2015

Travel to Lubbock all the time to see our son that is attending Texas Tech and one that has graduated and working their. Always have an excellent stay at the Overton. This time there was a mistake with our reservation that was to cut our stay a day early. The manager on duty, Kurt Metcalf, worked out the problem and... More 

Helpful?
Thank Philip D
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for taking the time to review our property. I am glad we were able to resolve the reservation issue, therefore making your stay a positive one. Thank you again, and we look forward to having you back the next time you are in Lubbock! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2015 via mobile

We were in Lubbock to move my son into the TTU dorm. My wife and I had a room with a king bed. The bed was terribly uncomfortable and was a non-standard length - how strange. The mattress was at least 6 inches shorter than the box spring. At 6'4", it was ridiculously short. The restaurant also failed us. We... More 

Helpful?
Thank Texas993
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our Pecan Grill staff as we are always looking for ways to improve our customer experience. This will definitely be a coaching for our team member. Your willingness to share your experience is genuinely appreciated. I hope you... More 

Dallas, Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 August 2015

We love this hotel! By far the best in Lubbock and love the location. We've always experienced excellent service at the Overton. It's well maintained and clean. It has a very comfortable bar. I've only eaten breakfast there - it was very good.

Helpful?
Thank LGill29
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! More 

Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 August 2015 via mobile

This is a super hotel, the best I have seen in Lubbock. It has very nice, comfortable rooms that are beautifully decorated. A Keurig is provided with coffee and tea. I was on the 8th floor and had a very nice view with a window that spanned the length of my room.The beds are very soft, with really nice bedding... More 

Helpful?
Thank Julie H
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! We are glad you were able to relax and enjoy your stay. We look forward to serving you lodging needs when your travels bring you back to Lubbock. More 

Midland, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2015

I love the Overton! Excellent location with great views of campus and right in the middle of all of the excitement. I look for excuses to linger in the tastefully decorated lobby with the beautiful art and florals. Excellent food, too. Such a delightful place to stay!

Helpful?
Thank JSB0205
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for taking the time to review our property. Here at the Overton Hotel and Conference Center we strive to create a culture of true hospitality and service excellence. I am pleased to hear you love the decor, and yes we are in the middle of all the Excitement! We look forward to serving your lodging needs when your... More 

Austin, Texas
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2015

Nice, comfortable hotel in Lubbock, near campus. Comfortable beds and rooms. A/C is always cranked in this hotel. You tend to get a little noise from surrounding rooms. Some great little food places very nearby also. Drawback is the bar. Small bar, but about as overpriced as it gets. TERRIBLE pours and always asking to make it a double. Which... More 

Helpful?
Thank kit510
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

First, I would like to thank you for your candid comments about our hotel. We appreciate you taking the time to share your experience with us. Here at the Overton Hotel and Conference Center we strive to create a culture of true hospitality and service excellence. We are pleased you had a cool comfortable stay. We look forward to serving... More 

Houston
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 August 2015

Well stayed here 2 nights July 2015. Bartender did not tell me call drinks regular price at Happy hour. Overton made good and got credit for drinks. Dinner. Okay. Overrated on various websites. In my world. Hi end Marriott. Good for a college town

Helpful?
Thank EKWhouston
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for your candid comments about our hotel. We appreciate you taking the time to share your experience with us. We look forward to serving your lodging needs when your travels bring you back to Lubbock. More 

Garland, Texas
Level Contributor
155 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 11 August 2015

We had not been to Lubbock in years, but had been told that the area around Texas Tech had gone through a major renovation. We decided to stop in Lubbock on our way to Santa Fe and see for ourselves. I was surprised at how much things had changed for the better in the area around the campus. We stayed... More 

Helpful?
Thank TrailingR0se
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

Thank you for taking the time to review our property. Here at the Overton Hotel and Conference Center we strive to create a culture of true hospitality and service excellence. We are pleased to hear that we are achieving our goal. We look forward to serving you again in the near future. More 

Abilene, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2015

Location is about the only thing it has going for it. I expected more. Jacuzzi was cold and green. No shade at the pool. Don't try to sleep in as their fire alarm test was in the morning (who was the genious that decided that) and unanounced.

Helpful?
1 Thank Kelly K
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not the standard for the Overton Hotel and Conference Center as we are always looking for ways to improve our customer experience. Thank you for your feedback and we hope you will consider staying with us again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
As the first and only Four Diamond Lodging in West Texas, the Overton Hotel is Lubbock's premiere destination for leisure and business travel. With construction complete in July of 2009, the Overton is Lubbock's newest and most luxurious hotel and conference center. Conveniently located next to Texas Tech in the newly redeveloped Overton Park, the Overton Hotel is close to the Health Sciences Center, downtown Lubbock, the depot entertainment district, and 10 minutes from the Lubbock Preston Smith International Airport. ... more   less 

Additional Information about Overton Hotel and Conference Center

Address: 2322 Mac Davis Lane, Lubbock, TX 79401
Region: United States > Texas > Lubbock
Price Range: ₹ 9,750 - ₹ 14,387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Overton Hotel and Conference Center 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
Overton Hotel Lubbock
Hotel Style:
#8 Business Hotel in Lubbock
#9 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Overton Hotel and Conference Center staff and other travellers.
5 questions
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Dorado, Puerto Rico
1 month ago
Clovis, New Mexico
6 months ago
Amarillo, Texas
over a year ago

See all questions (5)

Questions? Get answers from Overton Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Preferred Level King Suite. It was very spacious.”
 of 5 bubbles TexCuz, 30 Nov 2016 | Read review
“They are all nice but we liked the top floor for the sites.”
 of 5 bubbles Egharley, 16 Nov 2016 | Read review
“Upper floors are quiet. Top three floors are the concierge levels. End of hall rooms have two sets of windows.”
 of 5 bubbles stormyandkathy, 4 Nov 2016 | Read review
“High floor. Great views of Tech campus.”
 of 5 bubbles MarshallJ854, 18 Oct 2016 | Read review
“Over view of the hotel is excellent select any room.”
 of 5 bubbles martinezsy, 17 Oct 2016 | Read review
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