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Baymont Inn & Suites Longview

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216 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Longview, Texas
1 review
Reviewed 5 days ago NEW

I had a great stay. Staff was excellent. Rooms are clean. Had great night of sleep, very good breakfast. Thanks Neal enjoyed the stay.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank orrellc
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Thank you so much for staying with us. We appreciate your business, and we look forward in having you back soon. More 

Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 October 2016 via mobile

Stoped for the night passing Thur Longview Tx, the night manager was some what friendly , Got a room for the night enter the room and had some type of smell, I thinking it was the smell of some type of carpet cleaner. The hair dryer would not work.

Helpful?
Thank Tommy W
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear Tommy, We are very sorry that you feel your stay was unpleasant. We would like to apologize for the overbearing smell in the room. The carpet in that room had been recently shampooed. Also, the hair dryer in that particular room has been replaced. Thanks for taking out time to mention areas that needs improvement. We would like to... More 

Travellers are raving about these Longview hotels

LONGVIEW
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 October 2016 via mobile

Our room was nice and clean everything worked perfectly it was a giant room very quiet but I was on the 4th floor breakfast was normal as any other Hotel but it was easy to get to and it overlooks the lake which was very nice I felt very safe there. Front desk staff was very nice and very accommodating... More 

Helpful?
Thank ANN M
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Thank you so much for staying with us. We we're very pleased in knowing that all your needs were met. Thanks for taking the time to let us know about your pleasant stay. We look forward to having you back. More 

Amarillo, Texas
Level Contributor
155 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 22 July 2016 via mobile

The room was fine and the bed was comfortable. The Wi-Fi was reliable but quite slow. The tub shower combo was worked fine. We appreciated the refrigerator and the microwave, as well as having the sink in a separate room from the tub. The breakfast consisted of cereals, apples, yogurt, waffles, and assorted pastries. The staff was pleasant and the... More 

Helpful?
Thank Stan A
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear Mr. Stan, We would like to thank you for giving us a good score. Customer satisfaction is our forte. We appreciate your business, and we look forward to having you back. Thanks again. More 

Fort Worth
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 July 2016

I stay at this hotel in pass and never had a promble . Until other day the air stay on 72 Their was bugs in bathroom . I call and ask for refund Wouldnt give to me I ask for discount wouldnt give that to me either. I took as a loss And checkout Never again !!

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Asia C
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear Ms. Asia, We are sorry that you feel like your stay was unsatisfactory. We only want the best for our customers. Due to the excessive heat, it takes a little longer for the room to cool off. We do apologize for any inconvenience, and we look forward to you giving us another chance to make it right. More 

Austin, Texas
1 review
Reviewed 15 July 2016

When I arrived at the property, the desk clerk yelled at me and said that I had tracked mud into the lobby. I looked at my shoes and saw no mud, but the gentleman she was checking in was an oilfield worker whose boots were covered in mud. The desk clerk said, with a huge sigh, that the she would... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Y1419USjimm
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear unhappy customer, We do apologize that you feel your stay was unpleasant. However, We do appreciate your feedback, and we would like to make this better for you on your next stay. More 

Leander, Texas
1 review
Reviewed 12 July 2016

From the dirty underwear left behind the bathroom door, dirty shower, cracked bathtub, wires coming out of the wall, non-working phone, this wasn't a great place to stay. I asked for a new clean room and working phone, and received another repeat of the 1st room. The only good things were the free parking, working A/C & working fridge. This... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank W4589LXkellyd
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Thanks for taking the time to share about your stay. We apologize your stay was not up to your expectations. I am working with my maintenance, and my housekeeping on addressing concerns mentioned in your review. My front desk agent informed me of your concerns immediately. Again Thank You. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Baymont Inn & Suites Longview

Address: 502 S Access Rd, Longview, TX 75602
Region: United States > Texas > Longview
Price Range: ₹ 3,625 - ₹ 4,514 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Longview 2.5*
Number of rooms: 106
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Also Known As:
Baymont Inn And Suites Longview
Baymont Inn & Suites Longview Hotel Longview
Baymont Inn Longview
Longview Baymont Inn
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Longview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a better cleaner deal.”
 of 5 bubbles 611patf, 3 Jul 2016 | Read review
“Always ask to see the room before you pay. If I'm not satisfied I ask to see another room.”
 of 5 bubbles R7850FNchrisg, 28 Mar 2016 | Read review
“easy accessibility”
 of 5 bubbles brittanyb673, 26 May 2015 | Read review
“Do not stay here”
 of 5 bubbles autumjm, 18 Mar 2015 | Read review
“Stay somewhere else!”
 of 5 bubbles jamespV1164KB, 12 Feb 2015 | Read review
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