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Fairfield Inn & Suites Dallas Lewisville

118 reviews
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Traveller (14)
Room & Suite (7)
Dining (4)
Overview
  • Excellent55%
  • Very good27%
  • Average12%
  • Poor2%
  • Terrible4%
Travellers talk about
“indoor pool”(7 reviews)
“front desk”(23 reviews)
“decent hotel”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
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Offers from Fairfield Inn & Suites Dallas Lewisville
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (118)Write a Review
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All reviewsindoor poolfront deskdecent hotelwafflessink areathe noise levelhealthy optionsfollowing morningupon checkfree internetice machinerooms are largewould stay here againgreat staffvista ridge mallroom was clean and comfortablehot breakfast
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31 - 35 of 114 reviews
Reviewed 20 March 2016

I would like to speak praise to a young lady named Diamon Thompson. She did a wonderful job of putting my mind at ease. When I came in to the place after booking a room I gave the original attendant my military ID upon check...More

Thank DevineSheba
Response from Michael R, Manager at Fairfield Inn & Suites Dallas LewisvilleResponded 21 March 2016

Thank you for sharing this feedback with me. We love to hear back from out guests about the exceptional service that was provided during your stay. I will make sure that this gets back to our team so that we can always know what a...More

Reviewed 15 March 2016 via mobile

I stayed at this hotel with my husband. My initial impression at check-in was nothing to brag about, the associate was clearly not happy to be there and was not willing to offer any assistance outside of checking us in. The next day I encountered...More

Thank HotelSnob0719
Response from Michael R, Manager at Fairfield Inn & Suites Dallas LewisvilleResponded 18 March 2016

Thanks for taking the time to leave us a comment. We appreciate the feedback and I can assure you that we listen to our guests concerns. I am glad to hear that we were able to make things right for you. We hope to see...More

Reviewed 9 February 2016 via mobile

I was in Dallas in a five star hotel. Then I needed to change my location,so I called the Fairfield inn to get some info .they referred me to reservations. The hotel reservations hot line wanted to know when I was staying and if I...More

Thank John C
Response from Michael R, Manager at Fairfield Inn & Suites Dallas LewisvilleResponded 11 February 2016

One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to learn that the...More

Reviewed 25 October 2015

The hotel is just behind Costco, very easy to IH-121, and the lobby was renovated recently. During my 3-night stay, the hotel is super clean, no matter in the lobby, or in my guest room. The front desk staff members are so nice, friendly, and...More

Thank Flora S
Response from Michael R, Manager at Fairfield Inn & Suites Dallas LewisvilleResponded 30 October 2015

Thank you for the great feedback. We are very lucky to have a positive team and grateful to be of service to you. Thanks!

Reviewed 13 October 2015 via mobile

I've stayed at numerous Marriott hotels, and have always been satisfied until my stay here. Air didn't work, housekeeping walked in twice, and didn't understand anything I was asking, elevator was broken. Ugh! Never again will I stay here.More

Thank dlyn1
Response from Michael R, Manager at Fairfield Inn & Suites Dallas LewisvilleResponded 15 October 2015

Thank you for taking the time fill out a survey. We appreciate all the feedback we get. I would like to sincerely apologize that your experience here fell short of excellent. In the rare occasions that these incidents occur, we are always open to feedback....More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 79 - US$ 136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Lewisville
#8 Business Hotel in Lewisville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 79 - US$ 136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Lewisville
#8 Business Hotel in Lewisville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (7)
Dining (4)
Hotel & Grounds (24)
Questions & Answers
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tansieo
13 September 2015|
AnswerShow all 4 answers
Response from Michael R | Property representative |
We do offer a complimentary breakfast buffet! Hot items include: scrambled eggs, sausage patty, bacon, garlic potatoes, 2 kinds of waffles and oatmeal. Cold items include: Fresh fruit, muffins, breads, cereals, yogurts and... More
0
Votes
Dawnsvoboda1973
25 June 2015|
Answer
Response from Joseph W | Reviewed this property |
Yes, our room had a small microwave and I believe all Fairfield Inns have microwaves in all rooms.
0
Votes
Dawnsvoboda1973
25 June 2015|
Answer
Response from Joseph W | Reviewed this property |
Yes, our room had a refrigerator. It was not the very small box refrigerator, but was about three feet tall with a small freezer compartment. I believe all the rooms at Fairfield Inns have a refrigerator. Also, you can... More
0
Votes
Room Tips
"All seemed great to me."
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"The upgrade rooms are very spacious."
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"King Suite is worth the extra money."
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"Ice machines are located on 1st and 3rd floors"
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