The Fairfield Inn & Suites by Marriott Dallas/Lewisville has completed a multi-million renovation to upgrade and expand the guest public areas and guest rooms. The hotel provides guests an experience that promises greater comfort and enhanced productivity. This Dallas/Lewisville hotel offers spacious rooms and suites that include large flat screen TVs and free WiFi. Hotel services include a 24-hour business center, meeting facilities, The Market for convenient food offerings 24 hours a day, and a 24-hour fitness center. Unwind after a long day in the hotel’s indoor heated pool and space. Enjoy social gatherings on the fresh outdoor patio or in the hotel’s great room. Enjoy a complimentary hot breakfast buffet each morning with a variety of offerings to please every palate. Kid-friendly offerings, too! The Fairfield Inn & Suites by Marriott Dallas/Lewisville is conveniently located off 35E & TX121, near prominent businesses, vibrant shopping, dining, and popular local hot spots. Many area attractions nearby or just a short drive away.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Would have given lower but they were able to retrieve my wife's ring from the sink. Rooms are nor checked, refreshed or cleaned if staying more than 1 night. Witnessed other guests asking for towels in the lobby often. Upon check in we were told that they often run out of breakfast and it was true and sad. They need to plan on guests to eat and not pull together English muffins with cheese as a sandwich without any meat. Indoor pool very cold as even though indoor is bot heated. One elevator. Hotel a little dated parking lot entry congested with people coming and going to nearby Costco. Floor above us sounded Like stampeding elephants.
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Date of stay: June 2023Trip type: Travelled with family
Room Tip:Get there early for breakfast
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GREAT service and breakfast was very good with variety ! The facilities were kept clean. Would definitely stay there again. It was quiet. The water pressure was strong, which is important to us. Their bath products were nice and smelled great.
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Date of stay: August 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed a night here for a couple of soccer games. The property is a little older but was very clean. And staff was very friendly. On top of that my daughter left her air pods in our room when we checked out...and housekeeping found them and sent them back! Thank you for your honesty!
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The reason for this rating is that the 1) hotel owner is rude, unprofessional, and violently disrespectful, the way he spoke to guests at the property in the common area lobby, 2) the indoor pool was out of service the entire time we stayed there (more than a week), 3) one of the televisions inside the guest room was not working property, and even though we were told it would be replaced within 24 hours, it was several days before a replacement was made, 4) some days our room was not cleaned even though it was scheduled with the front desk, the "business center" had one computer, located at the front entrance, with zero privacy, so it you needed to work on something you are in a public open area where people are coming and going and can look over your shoulder, and 6) the selections in their marketplace for snacks was limited and the food items were either stale or freezer burned and all overpriced.
There were several other hotels in the area that had better overall service and amenities. The only reason this review has one star is because the General Manager was very courteous and professional, along with the front desk agent and the housekeeping staff.
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Date of stay: June 2024
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Trip type: Travelled on business
Room Tip:There are a lot of construction workers staying there with noisy trucks parked outside the hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we checked in we asked for a connecting room. When we got to the room it was not a connecting room. I called the front desk and was moved to another room.
After we arrived in the second room, the AC was not working so we had to move yet again. I was assured the billing would be handled correctly with all the moves.
Breakfast was hectic and they were slow to keep enough food for everyone staying at the hotel.
Before we checked out I had concerns I would be double billed after speaking with someone at the front desk. Apparently the first representative never checked me out of the initial room we checked into. I was told they would have to confirm no one was in the room. The room was empty of course. I waited a few days to view my bill and I was double billed.
I placed multiple calls over a 45 day period and the issue was finally resolved. Check your bill and keep good records if you stay here.
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Date of stay: March 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael R, General Manager at Fairfield Inn & Suites Dallas Lewisville
Responded 16 Jul 2018
Thank you for letting us know about you stay with us. I will address these issues to make sure they are isolated incidents moving forward. We appreciate the feedback as you are helping us move forward and progress to making our guests stay with us the best it can be.
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Nice enough place I suppose, but I will never really know since they screwed me over on a prepaid reservation! I showed up at 8:45 pm dead dog tired and ready for my room only to be told I didn't have a room. This, despite me confirming late arrival and the hotel having my credit card. Who does this? The way it's supposed to work is you give them your credit card, they hold the room. If you don't show up, you still get charged. It's that simple. How could they screw it up? Except they did. They sent me packing to the next hotel up a busy street in the 100 degree Texas heat. No ride. It was a half mile away. Totally unacceptable. I will find out who owns this place and NEVER do business with them again.
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Date of stay: July 2015Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville
Responded 29 Jul 2015
Thank you for taking the time to write a review with us. I'm glad we we're able to go over the confusion and rectify the situation. We always strive to provide a memorable experience and meet our guests’ expectations. We appreciate you giving us the opportunity to make this right for you.
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I stayed for only one night and left early the following morning. The hotel was very nice and there was no road noise. Beds were probably the most comfortable I have laid in while at a hotel. Breakfast consisted of your basics, fruit, eggs, various breads. My only complaint was how easy it was to hear the people on the third floor. Every time they walked from one end of the room to the other, down the hallways...etc. It made it a little difficult to fall asleep or concentrate. Other than that, it was a worthy stay. Staff was very nice.
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Date of stay: March 2017
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael R, General Manager at Fairfield Inn & Suites Dallas Lewisville
Responded 1 Apr 2017
We are extremely happy to hear that you had a good stay with us. While I did notice that you had some issues with noise from other guests, we do appreciate the feedback and I will definitely see how we can solve this issue moving forward. Your feedback is important to us and we value your opinions. Thank you once again for choosing us and we look forward to having you again!
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The Good: Great service at the front desk. Arrived at 9:50 pm and wanted to use pool which closes at 10:00 pm; staff offered to keep pool open until 10:30 pm. Clean, comfortable, quiet room even with proximity to freeway. Well-lit parking lot. Free Internet. Good breakfast.
The not-so-Good: Have to drive 10-15 minutes for good dinner.
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Date of stay: August 2016
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael R, General Manager at Fairfield Inn & Suites Dallas Lewisville
Responded 8 Sept 2016
Thank you for sharing your thoughts about your recent stay. I'm glad to hear that we exceeded your expectations. We value your feedback!
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I've been staying at the Fairfield- Lewisville for the last 5+ years while traveling on business and have had consistently good experiences. The last visit was a great example of how the staff will bend over backwards to make sure their customers are taken care of. Apparently they had a full house two nights in a row and had run out of USA Today newspapers the following morning. I LOVE the puzzle section of the USA Today and when I didn't get my puzzle fix two mornings in a row, I was very disappointed. Realizing how disappointed I was, the hotel staff sent someone out to buy me a puzzle book and had it waiting in my room when I returned from my meetings. I was so surprised! No hotel has ever done anything like that for me! I really appreciate that they went out of their way to take care of my needs.
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Date of stay: September 2012
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy R, Front Office Manager at Fairfield Inn & Suites Dallas Lewisville
Responded 27 Oct 2012
Many thanks for the great reivew! Our team greatly appreciates your repeat business over the years and your loyalty to the Marriott brand. I cannot wait to share with them the feedback you left from your experience. Your friends at Fairfield Inn Lewisville strive to go above and beyond to ensure each guests stay is as pleasurable and productive as possible, and I'm very happy to hear that we exceeded your expectations! We look forward to serving you again!
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I will spare you the details, lets just say we will never stay at this particular hotel again...............................................................................................................................
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Date of stay: May 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We do offer a complimentary breakfast buffet! Hot items include: scrambled eggs, sausage patty, bacon, garlic potatoes, 2 kinds of waffles and oatmeal. Cold items include: Fresh fruit, muffins, breads, cereals, yogurts and granola. Juice, coffee, tea and milk are also available. Thank you for your question!
We also just launched an evening reception Mon-Wed, offering beer, wine, and light appetizers!
Kill Devil Hills, North Carolina48 contributions15 helpful votes
Yes, our room had a refrigerator. It was not the very small box refrigerator, but was about three feet tall with a small freezer compartment. I believe all the rooms at Fairfield Inns have a refrigerator. Also, you can ask for a refrigerator and they are usually very accommodating.
There are more places to choose from in the Lewisville area.
PRICE RANGE
₹6,946 - ₹10,071 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn dallas lewisville hotel lewisville, fairfield inn lewisville, fairfield lewisville, lewisville fairfield inn
FORMERLY KNOWN AS
Fairfield Inn Dallas Lewisville
LOCATION
United StatesTexasLewisville
NUMBER OF ROOMS
71
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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