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Fairfield Inn & Suites Dallas Lewisville

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Fairfield Inn & Suites Dallas Lewisville
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97 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Reviewed 2 weeks ago via mobile

The Fairfield is a very updated and clean place to stay. The price was the best I found for a quickly planned trip. I was disappointed with breakfast and the noise level from other guest. The person next to us kept their TV volume so loud it woke me up around 3 a.m.

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Helpful?
Thank 5surdams
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for sharing your experience wit us. We are glad that you had an overall wonderful stay. We do apologize for the noise created by other guests and we can assure you that this was an isolated issue. Moving forward, we look forward to using this experience to improve our operations and response. Thanks again and we anticipate your...

Robertsdale, Alabama
Reviewed 2 weeks ago

Had a room on the second floor it was pretty quite. Staff was very helpful anytime I requested anything. Housekeeping was great room was kept very clean, thank you for that it was very much appreciated. Breakfast was very good as well. I will stay here again.

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Helpful?
Thank wb2218
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

We are glad to hear that you had a wonderful stay with us. I'm glad that you enjoyed our revitalized breakfast selections and we appreciate the positive feedback. Your comments will be shared with our staff to continue to motivate and teach us how to provide service so memorable.

Reviewed 31 October 2016 via mobile

I paid a great price and had a great stay. The new breakfast they just rolled out was really good. The girl at the front desk said they recently went through a renovation, and I can tell. I loved the new decor.

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Helpful?
Thank Shashivas
Michael R, General Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Laredo, Texas, USA
Reviewed 31 October 2016 via mobile

I walked through the entire hotel and was surprised by how clean everything was! I spent a couple of hours at the pool and after a long day at work really enjoyed the jacuzzi!!! I would definitely stay here again!

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Helpful?
Thank Priyavas
Michael R, General Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

As the cleanliness of our hotel is a key priority, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Reviewed 28 October 2016 via mobile

Staff was friendly, check in was seamless but much needed in terms of service. 1). The hot tub was cold and with a filth ring; not pleasant. Hot tubs and pools should be a maintenance priority to be inspected and in good condition daily with proper cleaning and chemicals. After a long day at work there is much satisfaction from...

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Helpful?
Thank Cypressman
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that the pool area fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I...

Reviewed 11 October 2016

1. We booked 2 rooms, 1 of which was not ready by the guaranteed check in time of 3pm. In fact, we had to wait with my wife's elderly parents in the lobby for around 1 hour while housekeeping was trying to locate what turned out to be 1 missing pillow, which is why they wouldn't let us into the...

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Helpful?
Thank Wilma T
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

As a valued guest we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a...

Houston, Texas
Reviewed 8 September 2016

The Good: Great service at the front desk. Arrived at 9:50 pm and wanted to use pool which closes at 10:00 pm; staff offered to keep pool open until 10:30 pm. Clean, comfortable, quiet room even with proximity to freeway. Well-lit parking lot. Free Internet. Good breakfast. The not-so-Good: Have to drive 10-15 minutes for good dinner.

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Helpful?
Thank nikebrisngr
Michael R, General Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for sharing your thoughts about your recent stay. I'm glad to hear that we exceeded your expectations. We value your feedback!

Montclair, Virginia
Reviewed 26 July 2016

I gave this place a plus 5. Michael Ruiz and all the staff were very accommodating. We needed 25 rooms since folks were coming out of town for my sisters funeral. They took care of us and we can't thank them enough. The location was just great. The airport only 15 minutes away and walking distance to get food. There...

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Helpful?
Thank Miriam O
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

We are always excited to hear positive feedback from our satisfied guests. I am glad to hear that we not only met, but exceeded your expectations during your stay with us. Thank you for choosing the Fairfield Inn & Suites!

Granbury,TX
Reviewed 16 July 2016

Good clean room. Friendly atmosphere. Centrally located, lots of amenities in this area. the hotel was not fancy, but it was an excellent place to stay. The staff was friendly and courteous. All the common areas were clean.

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Helpful?
Thank DriverM10
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

We appreciate your comments and positive feedback. We are glad you enjoyed your stay with us. Thank you!

Kansas City, MO
Reviewed 11 July 2016

My recent stay at Fairfield was average. It was not the hotel itself but the service. When I was checked in the front desk employee Amanda was not friendly at all. First off she was off to the side of the desk eating when I came. That was not a problem but don't act like I am disturbing you. I...

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Helpful?
Thank eking22
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites by Marriott Dallas/Lewisville has completed a multi-million renovation to upgrade and expand the guest public areas and guest rooms. The hotel provides guests an experience that promises greater comfort and enhanced productivity. This Dallas/Lewisville hotel offers spacious rooms and suites that include large flat screen TVs and free WiFi. Hotel services include a 24-hour business center, meeting facilities, The Market for convenient food offerings 24 hours a day, and a 24-hour fitness center. Unwind after a long day in the hotel’s indoor heated pool and space. Enjoy social gatherings on the fresh outdoor patio or in the hotel’s great room. Enjoy a complimentary hot breakfast buffet each morning with a variety of offerings to please every palate. Kid-friendly offerings, too! The Fairfield Inn & Suites by Marriott Dallas/Lewisville is conveniently located off 35E & TX121, near prominent businesses, vibrant shopping, dining, and popular local hot spots. Many area attractions nearby or just a short drive away. ... more   less 

Additional Information about Fairfield Inn & Suites Dallas Lewisville

Address: 2697 Lake Vista Dr, Lewisville, TX 75067-3888 (Formerly Fairfield Inn Dallas Lewisville)
Region: United States > Texas > Lewisville
Price Range: ₹ 5,685 - ₹ 9,002 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Lewisville 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Fairfield Inn Dallas Lewisville Hotel Lewisville
Fairfield Inn Lewisville
Fairfield Lewisville
Lewisville Fairfield Inn
Hotel Style:
#5 Family Hotel in Lewisville
#8 Business Hotel in Lewisville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Dallas Lewisville staff and other travellers.
4 questions
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over a year ago
Sycamore, Illinois
over a year ago
Sycamore, Illinois
over a year ago
Denton, Texas
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Dallas Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upgrade rooms are very spacious.”
 of 5 bubbles josephw856, 25 Mar 2015 | Read review
“King Suite is worth the extra money.”
 of 5 bubbles JerryB883, 7 Oct 2014 | Read review
“Ice machines are located on 1st and 3rd floors”
 of 5 bubbles kn92, 12 Jul 2014 | Read review
“Ask for a room on the first floor. There is not ice machine on the 2nd floor. And the one on the 3rd. floor did not work.”
 of 5 bubbles Mur018, 9 Feb 2014 | Read review
“Rooms on the ends of the hallways are the quietest but house keeping starts on the ends as well.”
 of 5 bubbles davind408, 24 Jul 2013 | Read review
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