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TownePlace Suites Dallas Lewisville

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TownePlace Suites Dallas Lewisville
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155 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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jdsmith61
Reviewed 5 weeks ago via mobile

Stayed here 2 nights for business. Great location, very clean rooms and everything was in tip top shape! The staff were all very friendly and helpful. The breakfast are and lobby were clean, nest and modern. The breakfast had plenty of choices and served promptly and friendly

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Helpful?
Thank jdsmith61
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a good one, and it looks like everything met your needs. I'm especially pleased my team was warm and welcoming, as we want all of our guests to feel right at home. Thanks again, and we look forward...

Reviewed 3 February 2017

Decent place to stay. Still some trash in the hallways or elevators each time I've been, but overall not that bad. There's no access in the back of the building so if you park there, keep in mind you need to walk around to the front. Close to the shopping attractions and major highways in Lewisville, not too far from...

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Helpful?
Thank WrldFshr
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the feedback, and we appreciate you choosing our hotel. I'm glad to see that, overall, you enjoyed a comfortable stay with us, although I am concerned about the litter you described in the hallway and elevators. I've forwarded your comments to my housekeeping team, and thank you for bringing this to our attention. We realize you have...

Saskatoon
Reviewed 31 December 2016

The staff were top notch, like the kind of service you would expect in a 5 star hotel. Above and beyond with pleasant, can-do attitudes. Very nice rooms that were clean and much more than I expected for this price point.

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Helpful?
Thank jkmk01
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see that your enjoyed a comfortable stay with us, and it looks like everything met your needs. I am especially pleased that my team's service and hospitality helped to make your visit a memorable one. We want all of our guests to feel right...

Reviewed 27 October 2016

My family was staying here and from the General Manager, Mike and all of the staff, they were phenomenal to us when my daughter passed away. Will definitely stay here in future. The location is great and lots to do in the Grapevine area.

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Helpful?
Thank Roy F
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Our deepest condolences to you and your family on your loss, and my team and I are so very sorry. We appreciate the kind words, and are glad we were able to provide a comfortable stay for you and your family during such a difficult time. We thank you for the review, and should you need lodging in the Lewisville...

Atlanta, Georgia
Reviewed 23 October 2016 via mobile

Our stay began with fabulous service from staff member, Mackenzie. She went above and beyond for our family in her words and actions. I am picky about clean rooms and ours definitely passed the test. Clean and perfect for our toddlers to crawl in. Gina was working the food area, and she took such attention to detail. She was had...

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Helpful?
Thank Alipar1
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What a great review! Many thanks for the kind words, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a pleasant stay with us, and it looks like everything met your needs. I am especially glad that my team, including MacKenzie and Gina, helped to make your stay even better, as we want all of our...

New Boston, Texas
Reviewed 20 October 2016

This is the best place to stay in Lewisville! People are awesome! Rooms are super clean. Well maintained property. Doesn't get any better than this place. Always my first choice when staying in town!!

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Helpful?
Thank Carla B
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Wow - what great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and it looks like everything met your needs. I'm especially glad we're your first choice when visiting Lewisville, as we aim to be our guests' 'home away from home.' Thanks again, and...

Richmond, Virginia
Reviewed 10 October 2016 via mobile

My family and best friend came to Dallas for the Cowboy/Cincinnati game, and this hotel hit the jackpot for the separate room, living room area and full kitchen. The room was filled with windows, so much space and provide the privacy my parents could have away from my friend and I. The area couldn't not have been better. It's was...

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Helpful?
Thank Ginay R
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

Many thanks for the wonderful review, and we so appreciate you and your family choosing our hotel. I'm glad to see you all enjoyed a comfortable stay with us, and it looks like our accommodations and amenities all met your needs. We're glad we were able to be a part of a special football and family weekend, and we hope...

Texas
Reviewed 6 October 2016

I am a Platinum Elite Marriott member and spend a lot of time in hotels. Without a doubt, TownPlace Suites in Lewisville, Texas is my most favorite hotel. Mike, Jamie, Joe, Caleb and Felicia do their best to make every stay a great stay. The employees know customer service. Not only do they know it, they show it! They make...

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1Thank mlukert
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What wonderful comments! Many thanks for the great review, and we appreciate you not only choosing our hotel, but also your loyalty and business as a Marriott Rewards member. While I'm glad that you enjoyed a comfortable stay with us, I am especially pleased that my team's hospitality helped to make your visit a memorable one. We work hard to...

North Ari Atoll
Reviewed 27 September 2016

I stayed at this hotel for two nights. The staff was very rude and unhelpful. I asked to speak with mangement and was told they do not want to hear from guest while they are away fron the hotel. I asked to see if there was a person that worked as a manger over te weekend and was told there...

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Helpful?
Thank tray795
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

I am sorry to see there were some issues during your stay; as an award-winning hotel, we strive to ensure every guest enjoys their experience with us, and I apologize that was not the case. We did have an issue with our A/C unit on the first floor, and offered you several options as a resolution. I understand you did...

Reviewed 26 September 2016 via mobile

The hotel is great. Cleanliness is on point. Staff very professional and friendly. Always willing to assist. I would like to Thank, Mike (GM)) , Jaime (AGM), Ana, Joe, Felicia, Virginia, Caleb (Front Desk Staff, Housekeeping Staff, Engineering, Breakfast and Evening Food Service Staff. Thank you for making us feel comfortable and safe.

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Helpful?
2Thank MylesDavisBracy
MagnoliaLodging, General Manager at TownePlace Suites Dallas Lewisville, responded to this review

What great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and I'm especially pleased that my team's hospitality helped to make your visit a memorable one. We want all of our guests to feel right at home, and comments like yours let us know...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Dallas Lewisville

Address: 731 East Vista Ridge Mall Drive, Lewisville, TX 75067
Region: United States > Texas > Lewisville
Price Range: ₹ 7,165 - ₹ 13,353 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Dallas Lewisville 2.5*
Number of rooms: 18
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Also Known As:
Towneplace Suites Dallas Lewisville Hotel Lewisville
Hotel Style:
#4 Family Hotel in Lewisville
#5 Business Hotel in Lewisville
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Questions & Answers

Questions? Get answers from TownePlace Suites Dallas Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“air does not work a hotel and they do not clean well”
 of 5 bubbles tray795, 27 Sep 2016 | Read review
“Can't go wrong with any room”
 of 5 bubbles Buckeye2108, 17 Sep 2016 | Read review
“Suites at this hotel are great with families.”
 of 5 bubbles gwynneg2016, 31 Aug 2016 | Read review
“We saw other rooms and they all looked good. you can have lots of natural light if you want to and dark when you don't.”
 of 5 bubbles angiecd1st, 28 Aug 2016 | Read review
“Avoid room 122--loud & near kitchen.”
 of 5 bubbles bxpeters, 23 Aug 2016 | Read review
5 of 5