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Homewood Suites Dallas/Lewisville

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Homewood Suites Dallas\/Lewisville
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376 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Henderson, United States
Reviewed 3 days ago NEW

Laziest staff I've ever run into at a Hilton. Hotel is very worn out and dated. Lobby was lovey but don't have a conference there = they will have you go to your room and get your own ice. Unbelievable.

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Helpful?
Thank Pamela C
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Ms. Cremeens, Once again please accept my sincerest apologies that maintenance was working on the ice machine and we could not provide you any ice at the time. So glad everyone else with your group (conference) was very pleased. Sorry we fell short with you.

Reviewed 5 days ago NEWvia mobile

I really don't know where to start on this. This Homewood Suites is by far the worst of anyplace we have stayed this year. We went on a 6 week road trip this year staying only in Hilton properties using our points, never had a problem, always very pleased. This is why we were shocked by this place. As soon...

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Helpful?
Thank JoAnndin
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Please accept my apologies we did not provide a consistent wonderful experience you (and I) expect for our guests. We will definitely talk to our team and remind them of their priorities - you our guest.

The Colony, Texas
Reviewed 5 days ago NEW

The hotel needs a serious facelift and the first floor smells of mildew. The other Hilton hotel are much much better. The night staff was very nosey and kept repeating that I was staying one night like if I was a burden. I didn't appreciate that but the guy in the morning was very nice ans friendly.

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Helpful?
Thank oscarpSilverHH
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Thank you for your loyalty to Hilton. We hope to see you during your next time to the area. We continually work to provide great customer service.

Reviewed 6 days ago NEW

This Homewood is not up to Hilton standards. It needs an entire remodel. First floor hallway stinks and management is trying to cover up the smell with air fresheners on the wall. Bathtub floor isn't even and gathers water. Looks like there was a water leak in the bathroom (water damage). Ladies running the evening reception stand in the corner...

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Helpful?
Thank Eric S
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Eric, You will be excited to know our remodel is on the horizon. We cannot wait to have you back when it is complete. Thanks,

Dallas
Reviewed 6 days ago NEW

We stayed at this hotel because of its convenient location --right off I-35 at Hebron in Lewisville, TX-- and just a couple of miles from Lewisville's fabulous Railroad Park where my granddaughter was playing in a weekend soccer tournament. Although we live in North Texas, we would have been driving back and forth or been hanging out somewhere between games...

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Helpful?
Thank B. K
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

It was a pleasure hosting you and your family. We love having you here and us all being a big happy family together. Wonderful experiences with wonderful people. My staff truly care and it shows. Thanks for noticing.

Temple, Texas
Reviewed 1 week ago

Really enjoyed the suite and all it offered. Almost felt like home. I enjoyed having the ironing board and blow drier for me as a mom it was a lot of help and a plus to not carry it in my luggage. The only thing not a lot of channels for the kids.

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Helpful?
Thank D2045SKerikar
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Having such a spacious suite truly allows all our guests to really feel comfortable while away from home. All the amenities we offer really can help you relax and enjoy your time with us

Roosevelt, United States
Reviewed 2 weeks ago

Enjoyed staying at this hotel. It is slightly older than the last one I was in, but really nice and very clean. The overall hotel was very nice and breakfast was excellent. The pool area looked really nice, though I didn't have time to enjoy it. I actually liked the set up of the suite better than the last Homewood...

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Helpful?
Thank lindamA1556JF
Iam J, Manager at Homewood Suites Dallas/Lewisville, responded to this review

I want to say thanks for your recent stay here at our hotel! Taking this time to share with us your experience here with us means a great deal. We want to be your Home away from Home! I hope you felt at home. We can’t wait to welcome you home again soon!

Wheaton
Reviewed 2 weeks ago via mobile

Frequent traveler and Diamond Hilton member so I've been in many Hilton properties. This is best suited for families, maybe. Tired carpeting in hallways smelled like animal pee that the management is trying to cover up with active sprayers in the hallways. Rooms are fine, just dated. Fire alarm went off at 5am this Friday morning for no reason. No...

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Helpful?
Thank Lucca143
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

We truly value our Diamond members and your loyalty to Hilton. Sorry you were somewhat disappointed. Give us another chance in the future and I believe you will be satisfied.

Lewisville, United States
Reviewed 2 weeks ago

Booked here for business. Terrible experience. I had to move hotels at 1am. Found three cockroaches / spiders in my room, smelled like death, they didnt have a replacement room. Fought them but they would only refund $40 of the price.

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Helpful?
Thank R8548YHadamr
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Please accept my apologies we did not properly address your concerns or resolve the issue you experienced. We have since rectified this for issue for you. I am sorry you felt so strongly, in a negative way. Hopefully you are more pleased now. Thanks.

Houston, Texas
Reviewed 3 weeks ago

While the hotel was a little old, the hallways smelled musty the rooms were clean and customer service was great. The complimentary breakfast and evening social wetted great money savers. Offering free beer or wine and food as well Monday thru Thursday.

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Helpful?
Thank ALR84
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

All kinds of stuff for one price - free breakfast, free evening reception (M-Th), free internet, etc. You get all this plus all our rooms are suites. Throw in the great customer service and clean rooms and you cannot help but smile about your experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just off Interstate 35 and only 10 minutes from Dallas Fort Worth International Airport, Homewood Suites by Hilton® Dallas-Lewisville offers a Texas welcome in the bustling city. Spacious suites at Homewood Suites by Hilton® Dallas-Lewisville come with a variety of options, in one- and two-bedroom sizes. Living areas are light and airy, and granite counters in the bathroom add a touch of elegance. Indulge in an extra 10 minutes’ rest in a king- or queen-sized bed, knowing that your full hot breakfast is included every morning.A full kitchen at Homewood Suites by Hilton® Dallas-Lewisville is exactly that—a full-sized refrigerator, twin burner stove, microwave oven, coffeemaker and dishwasher. Stock up on your favorites from our 24-hour Suite Shop, or call us in advance and your groceries will be in your suite when you arrive. ... more   less 

Additional Information about Homewood Suites Dallas/Lewisville

Address: 700 Hebron Pkwy, Lewisville, TX 75057-5000
Region: United States > Texas > Lewisville
Price Range: ₹ 7,492 - ₹ 11,374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Dallas/Lewisville 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Homewood Suites Dallas/Lewisville Hotel Lewisville
Homewood Suites Lewisville
Homewood Lewisville
Lewisville Homewood Suites
Hotel Style:
#6 Business Hotel in Lewisville
#7 Family Hotel in Lewisville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Dallas/Lewisville staff and other travellers.
1 question
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Mesquite, Texas

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Questions? Get answers from Homewood Suites Dallas/Lewisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles SGSAT, 9 Aug 2016 | Read review
“I requested a room on the top floor away from the pool and guests with pets, but close to an exit and the elevator.”
 of 5 bubbles 310ANM, 4 Jul 2016 | Read review
“2nd or 3rd flr nice views”
  • living room
 of 5 bubbles JimCayman, 9 Apr 2016 | Read review
“Ask for a view of the river to avoid the car wash noise.”
 of 5 bubbles Redbeard25, 29 Mar 2016 | Read review
“Rooms facing south west have a view over the water feature.”
 of 5 bubbles Barstooler, 8 Feb 2016 | Read review
5 of 5
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