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All reviewsbedroom suitedee deemiss ritahome away from homefront deskfresh cookiesindoor poolliving spaceabsolutely stay here againmakes a differencevista ridge mallbreakfast includedbooked roomsevery morninga great place to staythree nightsbasketball court
I travel often for business. I am not an executive. Fancy hotels are not an option for me. That is why I appreciate this hotel! Clean, comfortable rooms. Great price...AND..the BEST part is..THE STAFF!! You HAVE to meet the Allstars: Miss DeeDee, Miss Sheila, Mr.Tray...More
The room that I stayed is in the third floor, complete with kitchen and living space. It is very clean and modern decor. The location is fantastic since it is walking distance to many restaurants and shopping area. The staff is very professional and friendly....More
This hotel is tired, worn out, and nothing special by any means. Breakfast is all fake food what a bummer, would have stayed at Hilton garden inn but it was sold out, for good reason.. rooms have full kitchens but who needs that for a...More
Response from TMIHospitality1, Manager at Residence Inn Dallas LewisvilleResponded 28 March 2017
Thank you for taking the time to review the Residence Inn Dallas Lewisville. Please accept my apologies that our hotel did not meet your expectations. We strive to impress our guests, and your comments will be shared with my team so that any...More
The staff was friendly and efficient but....there was a basketball team staying that were not schooled in proper hotel etiquette. They ran up and down the hallways talking and playing and slamming doors until all hours of the night. I called down and was told...More
Response from TMIHospitality1, Manager at Residence Inn Dallas LewisvilleResponded 7 March 2017
Thank you for taking the time to review your stay at our Residence Inn Dallas Lewisville. I'm very glad to hear that despite your less than exceptional experience, you found our staff to be friendly and efficient. However, please accept my sincere apologies...More
My husband and I recently stayed 7 nights in a 1 bedroom suite while he was in town for business. Don warmly greeted us upon arrival, quickly checked us in and suggested the Saltgrass Steakhouse when asked for a dinner recommendation, which was delicious! Tiara...More
Response from TMIHospitality | Property representative |
Thank you for your question. I understand how disconcerting that could be. I assure you we take pest control very seriously and take proactive steps to keep our hotel pest free. Unfortunately, as we are in... More
Thank you for your question. I understand how disconcerting that could be. I assure you we take pest control very seriously and take proactive steps to keep our hotel pest free. Unfortunately, as we are in Texas there are times especially in the summer when we do see a rise in pests making their way into the hotel. We work hard to stay on top of this so our guests can have a comfortable stay. As we are now entering the colder months it is much easier to keep them at bay. We hope you will give us a chance!