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Embassy Suites by Hilton Laredo

608 reviews
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Traveller (55)
Room & Suite (36)
Dining (7)
Overview
  • Excellent63%
  • Very good21%
  • Average7%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Laredo
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (608)Write a Review
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All reviewshappy hourcomplimentary breakfast isevening receptiongreat hotelfree drinksgreat staybusiness tripshopping mallgreat roomsbreakfast staffnice breakfaststay there againfront desk staffshuttle serviceclean roomhot tubmall del norte
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1 - 5 of 419 reviews
Reviewed 6 days ago via mobile

I travel for work and stay exclusively at Hilton properties. I rarley leave 5 stars, but this place blew it away! Check in was a breeze, staff were super friendly, the lobby in this hotel is magnificent, the room is huge and has a separate...More

Thank Monseyfire
Hotel's Favourite
Reviewed 30 October 2017

Sometimes, Embassy Suites can just be disappointing. I've written my share of unflattering reviews here and elsewhere. But not this one. Remember how Embassy Suites used to be? Signature restaurant on the premises, huge rooms overlooking a big atrium, real glasses and plates at happy...More

Thank vanenglish
Response from Arturo M, General Manager at Embassy Suites by Hilton LaredoResponded 27 November 2017

Dear Guest, We appreciate you noticing our commitment to your pleasant stay. Our pledge to all of our guest is that we will Make It Right if you are not satisfied with our services. I apologize for the Chicken Soup is normally outstanding. Let me...More

Reviewed 1 week ago

Very nice hotel. Nice suites. Excellent breakfast choices plus made to order omelettes. Large indoor swimming pool and hot tub (though pool room was cold, water was warm). Evening snacks and drinks as well.

Review collected in partnership with Embassy Suites Hotels
Thank P7216MQnicolev
Reviewed 2 weeks ago

We called the front desk twice about our heating/cooling problem, and while they sent someone to "fix" the problem, the problem persisted. We told a front desk worker about the problem again, but was uninterested.

Review collected in partnership with Embassy Suites Hotels
Thank P6177AGraulm
Reviewed 3 weeks ago

Nice, helpful front staff, nice rooms...building is showing its age a bit, great location. The food in the lobby restaurant was tasty, but the wait staff seemed disinterested. The bar's selection was a bit depleted...not much upper middle selection liquor (vodka, bourbon, gin)

Review collected in partnership with Embassy Suites Hotels
Thank T324BXryand
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 131 - US$ 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Laredo
#5 Romantic Hotel in Laredo
#7 Business Hotel in Laredo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$ 131 - US$ 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Laredo
#5 Romantic Hotel in Laredo
#7 Business Hotel in Laredo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (55)
Room & Suite (36)
Dining (7)
Pool & Beach (2)
Hotel & Grounds (42)
Bathroom (5)
Business Centre & Event Rooms (3)
Questions & Answers
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diximom4ever
17 October 2016|
AnswerShow all 3 answers
Response from amenendez39 | Property representative |
Monday trough Friday 6:30am to 9:30am Saturday and Sunday 7am to 10:30am Great selection available eggs to order omelets waffles and more outstanding service come in early it gets busy every morning. See you soon.
0
Votes
Room Tips
"rooms near elevators are more comfortables"
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"top floor, facing the front of the property"
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"All rooms inside facing Atrium"
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"Just in case you want to make sure you are not disturbed by the People in the Lobby, book a room in the 3rd..."
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