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La Quinta Inn Killeen - Fort Hood

Traveller (16)
Room & Suite (16)
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About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Budget
Business
HOTEL CLASS

Location

Full view
40Car recommended
Grade: 40 out of 100
32Restaurantswithin 1 km
2Attractionswithin 1 km
191Reviews
40Photos
2Q+A
21Room tips
Traveller rating
  • 42
  • 42
  • 43
  • 29
  • 35
Time of year
Traveller type
Language
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  • English
Popular mentions
The best part of the stay was the staff helping me. I was assigned one room the door would not open. Than he assigned me another room same thing. So after going back and forward a couple of times, I able to get into a room. The room said no smoking but first smell was smoke from
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Review collected in partnership with La Quinta
Response from LQ527GM, General Manager at La Quinta Inn Killeen - Fort Hood
Responded 6 days ago
Dear Happiness, Thank you for taking time to share your experience with us. I sincerely apologize that you encountered these issues during your stay. We have been dealing with locks malfunctioning due to the constant changes in weather, and we try to get them working again before a guest arrives. I'd like to say we have a perfect record, but that's sadly not the case. The smoke smell was most likely from someone standing outside the room and the AC drawing the smoke into the room. We appreciate and use your feedback to improve ourselves. Thank you. Sincerely, Kristen W. General Manager
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The one positive thing I can say about this place was the staff was great. Many of them spoke when I left and returned back to the hotel. A few things I didn’t like was it was very noisy from outside, someone was smoking weed outside near my room, and the building have a smell
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Love this place. I stay with my pet that hates steps they are great about putting me on a floor that i where wont have to make him go up the steps. They are amzaama about changing my time of check out when needed. :) Highly recommend this place.
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Review collected in partnership with this hotel
This is a very old, dirty, smelly hotel. There is not one good thing to say about the property...The front desk staff was great! The hotel should be bull dozed! The carpet in the common areas was filthy, the area outside the room door was filthy. Looked like nothing had been
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Review collected in partnership with La Quinta
Response from LQ527GM, General Manager at La Quinta Inn Killeen - Fort Hood
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking time to leave a review and let me know about your recent experience. It is through comments such as yours that we're able to improve. While bulldozing and rebuilding is outside my authorization, we can certainly improve our cleaning performance. I have shared your review with the team and we have created an action plan and started retraining so that your next experience is better. Safe travels. Sincerely, Kristen W. General Manager
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Very nasty rooms The first room was nasty and smelled so bad we cannot even stay in there. Did not have a telephone. Pillows were gross and small, and the doors did not lock well. I think this hotel needs some renovations. I had to stuff towels underneath the doors to keep the
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Review collected in partnership with this hotel
Response from LQ527GM, General Manager at La Quinta Inn Killeen - Fort Hood
Responded 4 weeks ago
Miss Debbie H, Thank you for taking time to let me know about your recent stay. During this time of allergies and colds, we are not always able to detect odors in rooms, and I sincerely apologize that you had to deal with our shortcomings. We are working with a fairly new team in housekeeping, and it's through feedback such as yours that we're able to discover training opportunities. I have shared your comments with the team and we are working to improve so that your next stay is much better. Safe travels. Sincerely, Kristen W. General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Bed not made up
Used towels by the door since 15 Jun '12
Ready for You card closer look.
Supposedly made up bed that's not made up
Bed
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You have to be 18 to rent a room at the Killeen, TX location. We do raise the age requirement to 21 during special events such as prom and graduation.
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How do I leave a review
Go to the hotel page, and click "leave a review"
0 votes
"Place should be bull dozed!"
"This hotel is in dire need of renovation to include sound proofing and anti scalding system for showers."
"The carpet in 222 needs to be cleaned or replaced."
"Ask for a room NOT close the pool, unless you don't mind your door being 10 feet from the edge of the pool."
"Many types of dining choices nearby. Check if refrigerator is working when checking in."
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PRICE RANGE
US$ 57 - US$ 81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
killeen la quintala quinta killeen
LOCATION
United StatesTexasKilleen
NUMBER OF ROOMS
105
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