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Holiday Inn Killeen - Fort Hood

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Traveller (46)
Room & Suite (26)
Dining (7)
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Overview
  • Excellent63%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible6%
Travellers talk about
“chandni patel”(25 reviews)
“front desk”(68 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (295)
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293 results
Traveller rating
180
68
18
8
19
Traveller type
Time of year
LanguageEnglish
180
68
18
8
19
Show reviews that mention
All reviewschandni patelfront deskkilleen fort hoodfriendly smilegreat customer servicethe general managerpleasant staymicrowave and fridgewould recommend this hotel to anyonethe entire staffwent out of her wayexcellent staykilleen areaenjoyed my staycomplimentary breakfastcabanakyle
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1 - 5 of 293 reviews
Reviewed 6 days ago

Stay somewhere else unless you like shoddy furniture (the cheap padded headboard on my bed has lost much of its plastic covering), spotty housekeeping (no service twice during my two-week stay; coffee replaced only five times; soap, shampoo, etc. also often not replaced; room not...More

Thank helferdm
Hotel's Favourite
Reviewed 3 weeks ago via mobile

Stayed here last weekend with our soldier before he deployed. He had a great nights sleep, which was much needed. It was clean, very quiet and the all the staff were friendly. The breakfast was good as well. Plenty of parking and the highway noise...More

Thank bnutt08
Reviewed 5 May 2018

Where do I start, I guess the arrival. Desk clerk was less than pleasant, was speaking to I guess an acquaintance when I stepped up to desk so he waited while she checked me in. She said, "checking in?" "Credit card and ID", "Initial and...More

Thank Michael G
Response from IHGService, Guest Relations Manager at Holiday Inn Killeen - Fort HoodResponded 4 weeks ago

Hello Michael G, As a loyal Spire Elite member, your insights are important to us. It is good to know that you chose Holiday Inn. I am sorry that you were disappointed with the service from our reception staff. We pride ourselves in providing True...More

Reviewed 15 April 2018 via mobile

It was a great stay until i literally got caught in the elevator. I was not upset about that. I informed the hotel workers and Then the next day me and my friend get kicked out. At 10 at night as well. We both are...More

Thank Lauren G
Response from IHGService, Guest Relations Manager at Holiday Inn Killeen - Fort HoodResponded 30 April 2018

Hello Lauren G, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the elevator situation and the unexpected incident. We take comments such as these...More

Reviewed 13 April 2018

The room was nice and it was clean. However, we had trouble with several items. The desk chair was an office type chair. It would not stay up but settled to the floor. The hotel replaced the chair for us, and the second one was...More

Thank RBlack7557
Response from IHGService, Guest Relations Manager at Holiday Inn Killeen - Fort HoodResponded 28 April 2018

Hello RBlack7557, Thank you for your stay and for taking the time to leave us feedback. I am sorry that some amenities in the room received fell below expectations. Along with your observations the bathroom lighting, I have shared your comments with the hotel management....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 98 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Killeen
#3 Family Hotel in Killeen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 98 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Killeen
#3 Family Hotel in Killeen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (46)
Room & Suite (26)
Dining (7)
Pool & Beach (7)
Questions & Answers
Ask a question
Eliza423
1 February 2017|
Answer
Response from Jen M | Property representative |
Our rooms do not have sofa beds. Our sister property ( Holiday Inn Express and Suites Killeen-Fort Hood Area) located 1/4 mile from us does have sofa beds in their King executive Suites.
0
Votes
jason a
20 October 2014|
Answer
Response from Jen M | Property representative |
Thank you for the updated date information that your check in date was the 17th and not the 16th. We would love the opportunity to talk to you more about your experience. Our Area Director of Operations is completing a... More
0
Votes
Room Tips
"Stay elsewhere"
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"Nice & quiet even though you are next to the interstate!"
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"Its right of the freeway easy access to restaurants.and not to far from the airport."
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"Room 328 is located in a good place. It's high enough up to be away from traffic and far enough away from..."
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