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Shilo Inn Suites Hotel - Killeen

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Shilo Inn Suites Hotel - Killeen
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505 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Alexandria, Louisiana
Reviewed 2 days ago NEW

We came back again to the Shiloh with friends. We had another amazing stay. This hotel is beautiful, immaculate, and well appointed. My favorite thing is the restaurant. The food is that of a 5 star restaurant. The chefs Kevin, Tim, and Matt fed my group of 8 for two nights. From the prime rib nachos, to the steaks and...

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Helpful?
Thank Stacy H
Killeen, Texas
Reviewed 1 week ago

The reservation process was seamless; excellent room service; a delicious continental breakfast; large swimming pool and relaxing whirlpool. P.S. Do not forget to dine-in at the Shilo Restaraunt, which is connected to the hotel for your convenience......... ....a special "shout out" to the Shilo Restaraunt Employees Bree (Server) Matt (Executive Chef) Mike (Chef) Kevin (Sous Chef) Chelsea & Stacey (Bartender)...

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Helpful?
Thank guide2wealth
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for telling me about your wonderful stay. I appreciate you reminding everyone about our spacious, all-suite hotel rooms and our great amenities. I am especially grateful for the shout out to our award-winning restaurant chef and staff. I hope you will return to our Shilo every time you are in the Killeen area. Sincerely, R. Wood – General Manager.

Reviewed 2 weeks ago via mobile

After a long week of dealing with flight issues my week ended with my flight home being canceled because of mechanical errors. The airline put us in a hotel for the night and sent us on a shuttle to the location. I dreaded the worst as we were en route to said establishment. To my surprise we pulled up in...

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Helpful?
Thank Scrappy N
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the “Super” review. Thanks also for pointing out the amazing service you received from the staff you encountered. I think their super powers are “Cleanliness and Friendliness” I certainly hope you have the opportunity to return to Killeen and stay with us. Sincerely, R. Wood – General Manager.

Reviewed 2 weeks ago

We had a great time during Christmas weekend. The adjoining suites were perfect. Early check in. The staff was were excellent. Thanks, Apolonia Sanchez with the Big Smile and Reindeer headband, it brought out the Christmas Cheer. Breakfast Bar had great selections.

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Helpful?
Thank charles J
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for allowing us to be a part of your Christmas. I am pleased that everything was to your liking. Apolonia is a consistent Guest favorite with her smile and enthusiasm. Please come back and stay every time you are in Killeen. R. Wood – General Manager

Reviewed 7 December 2016

Heater turned off in the middle of the night and, my wife froze and got sick. We have stayed here many times and, this is the first time we've had any problems. We are normally happy with this hotel but, may have to look elsewhere. We reported the problem to the front desk employee and our inability to sleep due...

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Thank Ron Z
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for telling me about your dissatisfaction with your last stay. I am sorry the heater broke down. I spoke with my AGM on duty at the time and was told that the phone number we had on file was not your correct number. I apologize for all your inconvenience and hope you will return. When you do, please ask...

Carmine, Texas
Reviewed 7 December 2016

This is the perfect location for me, since my event was at Special Events Center. Although the bed is a little firmer than I prefer, the rooms are very nice, the staff is friendly, and the breakfast is delicious. The in-house restaurant is a real plus, and the food is excellent!

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Thank Linda S
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the nice review. I am glad you enjoyed all our hotel has to offer despite the firmness of the bed. I appreciate you reminding everyone how close we are to the Special Events Center as well as the Convention Center right next door. Please come back whenever you are in Killeen. Sincerely, R. Wood – General Manager.

Del Valle
Reviewed 1 December 2016

The staff at this hotel is excellent. You get an immaculate room, the comfiest bed, the best service. Unfortunately, I didn't get all the names of the staff that provided excellent service. I did get two names ... Apolonia and Teresa B. Wish I had gotten the name of the woman that check me in on Thanksgiving. Thank you all!!!

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Thank 797LMA
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for choosing to spend your Thanksgiving with us. I am thankful that Apolonia and Thresa made your stay extra special. I will share your comment with everyone working Thanksgiving to make sure I don’t miss the lady you refer to. Please come and visit us every time you are in Killeen. Sincerely, R. Wood – General Manager

Bedford, United States
Reviewed 23 November 2016

first time to stay at Shilo Inn Suites -- overall, it is a very nice hotel. The lobby, pool and exercise room were really a cut above. We stayed on the first floor, and the room was very nice. However, when we turned down the sheets on the bed, it appeared that the sheet had not been cleaned well. When...

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Thank Gene H
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the great review. I am glad that my staff was able to recover quickly from a mistake and to keep you happy. I am sorry if my comment hit you the wrong way; that was not my intention. I hope your trip home was safe and that you will return for a visit next time you are...

League City, Texas
Reviewed 15 November 2016

Great experience overall. When I checked in, the hotel accidentally gave me a room which had not been cleaned. When I reported the problem, they immediately changed me to another room. Good service, staff, restaurant, bar, location. Great value. The rooms were enormous, so I wish I could have taken my three kids and wife with me! I don't know...

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Thank South_Asia_Dreamer
Austin, Texas
Reviewed 15 November 2016

This is a very nice hotel. It is very clean, big room, great indoor pool and hot tub. lots of parking, Full excellent breakfast. Internet was not the best during hours after 5 pm but I have had worse. I would stay there again in a heart beat!

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Helpful?
Thank Craig S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
When your travels take you to Central Texas, be sure to stay at the full service Shilo Inn Suites Hotel, our newest crown jewel. Catering to Killeen's business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 S W S Young Dr, Killeen, TX 76542-2876
Region: United States > Texas > Killeen
Price Range: ₹ 8,459 - ₹ 11,119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn
Hotel Style:
#1 Family Hotel in Killeen
#1 Business Hotel in Killeen
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel - Killeen staff and other travellers.
4 questions
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Clements, Maryland
9 months ago
Tupelo, Mississippi
over a year ago

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Questions? Get answers from Shilo Inn Suites Hotel - Killeen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Executive Suite...it is roomy and AWESOME!”
 of 5 bubbles guide2wealth, 5 Jan 2017 | Read review
“we stayed on the first floor and the room was quiet.”
 of 5 bubbles 628geneh, 22 Nov 2016 | Read review
“All the rooms looked very nice.”
 of 5 bubbles 443craigs, 14 Nov 2016 | Read review
“Fourth floor for quiet rooms, bring your own pillows.”
 of 5 bubbles tie_dyed_eyes, 5 Nov 2016 | Read review
“Loved being on the first floor and believe it or not it was very quite!”
 of 5 bubbles E3241MWkarenc, 3 Nov 2016 | Read review
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