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I went to WoodSprings Suites July 14, 2017. I say went because the room was so bad that I could not stay there. No phone, soap, bedspreads, no pictures, very simple room. The worst part was the bathroom toilet was stopped up. I was in...More
Thank Diana B
Response from Stephen S, Manager at WoodSpring Suites KilleenResponded 3 weeks ago
Thank you for taking the time to share your feedback for our Woodspring Suites Killeen location. I am very sorry to hear you had a less than pleasant stay. Please know that your experience is not the norm and we listen to all of our...More
Rooms were clean, hotel management has changed, and by the way it seems He (Mark) is doing a great job at turning it around, his focus is customer service and making sure the hotel is clean. Every time we see him he is walking around...More
Thank Bear S
Response from Stephen S, Guest Relations Manager at WoodSpring Suites KilleenResponded 1 March 2017
Thank you for your review. Our new manager Mark is doing a great job in providing the best customer service. It is reviews like yours that let us know, that we are doing the right thing. We look forward to you staying with us in...More
It may be adequate for an extended stay if you like no-frills, basic, one small bed room, but as a hotel/motel, avoid it.
There was a strange odor and shifty people wandering the halls seemingly aimlessly. I grew concerned when my door lock/latch seemed really...More
My sister was deploying so she had me bring her kids to Killeen . She booked a room with two beds for us . The front desk attendant was very nice and checked us in so quickly . She later on came up to our...More
The hotel was exactly what I expected, as Woodspring Suites are typically the same around the globe. The hotel staff was great and accommodated me well, however my problem is the smell. It smelled so bad I had to keep my windows open at all...More
1 Thank Saint Z
Response from Stephen S, Manager at WoodSpring Suites KilleenResponded 15 June 2017
I appreciate you taking the time to write a review of your experience with us. Your comments in regards to the staff and Woodspring Suites in General are much appreciated; yet, I was disheartened to read about the issue with odor, I will personally look...More
US$ 46 - US$ 56 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Smoking rooms available
Number of rooms
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