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Fairfield Inn & Suites Killeen

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Traveller (9)
Room & Suite (9)
Traveller (9)
Room & Suite (9)
Pool & Beach (1)
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About
Location
Cleanliness
Service
Value
Property amenities
Business Centre with Internet Access
Free Parking
Pool
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Hot Tub
Multilingual Staff
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
Hotel links
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Hotel packages
Location
Full view
Contact
200 E Central Texas Expy, Killeen, TX 76541-8956
Getting there
Killeen-Fort Hood Regional Airport9 km
Waco Municipal Airport75 km
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Reviews(124)
Traveller rating
  • 53
  • 52
  • 16
  • 3
  • 2
Traveller type
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Radyto
San Juan, Puerto Rico
4185
Reviewed 3 Oct 2018via mobile
I just came from a 5 nights stay at this awesome hotel at the side of the Highway. Super awesome location, close to everything, restaurants, shopping and very close to the airport. This was my second time at this chain of hotels and I love it. Thanks to the lady at the breakfast for the coffee; it was like at home!
Date of stay: September 2018
Thank Radyto
lornehobley
Augusta, Georgia
273
Reviewed 3 Sep 2018via mobile
Let’s get the disclaimer out of way....There were some interior renovations going on”

Arrival night: The Internet did not work!
- I could not bring myself to excuse this one. Yes, I told the front desk, and No they could not fix it.

Hotel / Room interior: This hotel was very very clean, and you can tell that they really try to keep it that way!

Breakfast Bar: Very small ‘hot’ food selection, but everything else was up to standard for this class of hotel.

Exterior: Parking - good; Pool area - awful! This was very very small, and almost shaped like a perfect square! Maybe this was a converted jacuzzi space...
Date of stay: August 2018
Thank lornehobley
Response from Logan C, Manager at Fairfield Inn & Suites Killeen
Responded 5 Sep 2018
Thank you for taking the time to share your recent experience with us. Whether you were traveling to Killeen for business or pleasure, in today’s modern era, access to the internet helps us all stay connected to those who matter the most. There are countless reasons that reliable internet is expected and we sincerely apologize for any inconvenience your difficulties connecting may have caused. Providing the highest level of hospitality is always our number one priority and hearing we have fallen below that standard is something we will address immediately. Thank you again for taking the time to share your feedback with us.
Mark R
San Antonio, Texas
910
Reviewed 31 Aug 2018
I stay in a hotel 50-75 nights a year. I am a lifetime Marriott Platinum Rewards Member. This hotel is poorly run plus there is repair work that should be completed all over the property. The front desk staff are rude and don't know what they are doing. When multiple calls were made to the GM to report service/property issues calls were not returned. The people who own this property dont deserve your business. I will sleep in my car before staying in this "property" again.
Date of stay: August 2018
Thank Mark R
Response from Logan C, Manager at Fairfield Inn & Suites Killeen
Responded 2 Sep 2018
Dear Mark R, Thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. As part of our continued commitment to renew our property decor, we apologize for any inconvenience our ongoing transformation may have caused. In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I will share your feedback appropriately within the organization.
Jeremy317
Belcamp, Maryland
267
Reviewed 26 Aug 2018
I stayed here for a work trip back in May. The "suite" room was very outdated and not very clean. They were changing door locks when I stayed and didn't bother to tell people before they were heading out to their room and give them a new key. Breakfast was decent. The only positive is that its close to Ft. Hood. I would recommend the Residence Inn, which is right next door.
Date of stay: May 2018
Thank Jeremy317
Response from Logan C, Manager at Fairfield Inn & Suites Killeen
Responded 28 Aug 2018
Hello Jeremy317, Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Killeen with us. As part of our continued commitment to renew our property decor, we apologize for any inconvenience our ongoing transformation may have caused. Redefining our guest rooms and public spaces will elevate the guest experience so we can continue to create new memories with valued guests like you. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed property with you, whenever your travels bring you back to Killeen.
Redleg6
Fort Sill
12135
Reviewed 24 Jun 2018
At least they are renovating the hotel which had no impact on our stay. The rooms were nice, clean, up to date.
Somehow our group reservation for 9 rooms got mixed up a little but it all worked out when we checked in thanks to the low occupancy (mid week).
Fresh cookies available in early evening were a nice amenity and the breakfast was the standard fare but at least kept fresh and the dining area attendant was very helpful and accomodating.
There were no noise issues with my room; very quiet. I was on the middle floor (2nd) and halfway between the elevator and the end of the hall.
Date of stay: June 2018
Thank Redleg6
Response from Logan C, Manager at Fairfield Inn & Suites Killeen
Responded 26 Jun 2018
Hello, Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Killeen with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guests, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Killeen. Sincerely, Logan C
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Questions & Answers
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Marisela F
15 March 2015|
AnswerShow all 2 answers
Response from SirRick | Reviewed this property |
I don't know the answer to that question. I was there on military business and didn't have my dog with me. I would suggest calling them and asking the front desk. I have found from previous experience that sometimes when... More
0
Votes
Room Tips
"dont stay here!!"
S4564YDmarkr
31 Aug 2018
Read review
"Try to get a room on the back side to minimize freeway noise"
DanielF914
17 Jan 2018
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"Third floor was quiet."
Edmond1978
22 Mar 2017
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"Price, cleaning, service, bed, amenities and breakfast."
modernmanw
9 Jan 2017
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PRICE RANGE
US$ 89 - US$ 121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn killeenfairfield killeenkilleen fairfield inn
LOCATION
United StatesTexasKilleen
NUMBER OF ROOMS
86
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