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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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163 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Springdale, Arkansas
Reviewed 2 days ago NEW

We wanted to tour the Hill Country of Texas and found Kerrville to be a great place to make our home base. Lodging was less expensive than in Fredericksburg. The hotel was clean and well maintained. The staff was very friendly and helpful. There is a Cracker Barrel directly in front and an Italian restaurant also. We stayed three nights....

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Helpful?
Thank wezoom
Austin, Texas
Reviewed 3 days ago NEW

The staff were great. The bathroom light and fan were all on one switch so I had to listen to the loud fan while in there. My carpet had a large wet spot on my arrival. The bathroom had someone else's hair in it. On a positive note the room was large and there was a nice pool area.

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Helpful?
Thank nmwlsw
California Desert, California
Reviewed 2 weeks ago via mobile

Room 210 The good: Clean, big room, more channels on cable than the usual, quiet, really nice and neat pool, updated carpet and furniture in room, comfortable bed, room size, breakfast options, efficient check in / check out. AC worked well and was quiter than in last holiday in express. Maybe because the room was significantly bigger, this could have...

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Thank hawag z
Humble, Texas
Reviewed 5 weeks ago via mobile

My husband and I decided to visit the hill country for our 34th anniversary. We've been to San Antonio and Austin countless times, but hadn't ventured beyond that. Kerrville, Bandera, Comfort, and Fredericksburg did not disappoint! Needed a central location to stay and Kerrville was the best location to do so. Never stayed at a Holiday Inn Express before. Read...

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Helpful?
Thank zigmix
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are getting all new beds in April and they are out of this world. Hope that you will feel the same when you stay with us again.

Nebraska
Reviewed 19 February 2017

We had planned to stay at the HIE in Fredericksburg, but when we found out Kerrville was over $50 less for the same type room we came here. It was a good choice. Hotel is in a decent location, easy to get to. Room was clean, comfy, and had everything we needed. Wifi worked good and the breakfast was fine....

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Helpful?
Thank Huskerredhead22
Tucson
Reviewed 2 February 2017

Loved this hotel and immediately received a discount (AAA) without even asking. Only negative comment was that we couldn't find the hotel. It is set back from the main street in Kerrville and after passing by it twice, we FINALLY saw the sign with an arrow. Holiday Inn Express needs to make a bigger sign. Staff was friendly and breakfast...

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Thank LaurenJ39
Calgary, Canada
Reviewed 1 February 2017

Spent one night here on a recent business trip in the area. Arrived after 10 PM. The gentleman at the desk was very courteous and friendly. The room furnishings appeared to be a bit old, but I'm OK with that as long as it does not bother my ability to get a good night's sleep.

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Helpful?
Thank Ray C
Rio Rancho, New Mexico
Reviewed 27 January 2017 via mobile

Hotel is very good comfortable beds nice furniture nice laying of the building while maintaining Campa step very friendly at the desk the night clerk was more than friendly or a job yolen Break The Matrix but the repa bar has a lot to go everything was either cold or cool including the hot items

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Thank darrellstravel
Salado, Texas
Reviewed 1 January 2017

I am a longtime customer of Holiday Inn. I'm a member of the Priority Club and the Rewards Club. I've stayed in Holiday Inns in North America and Europe, usually with excellent results. I have no joy in writing this negative review. We were part of a family group that stayed here Friday night, Dec 30, 2016. We had two...

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Helpful?
1Thank johnoA8257BF
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hi johnoA8257BF, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments you had with...

Reviewed 28 December 2016

We chose this hotel as an affordable ( though not that cheap) Christmas weekend get-a-way as a "base" for visiting other Texas Hill Country little towns. I am mobility challenged and reserved a handicapped accessible room ( bathroom), there was an over - abundance of safety bars in the tub area and a pull down seat for the shower, BUT...

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Helpful?
Thank Lynn C

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Kerrville is a brand new hotel featuring 64 guest rooms. All rooms offer microwaves and refrigerators, hairdryers, iron/boards, coffee-makers, dataports, speakerphone, 27' TV with cable offering HBO, CNN, ESPN. The Holiday Inn Express Hotel offers 40 suites which include separate seating area with second 27' TV, sleeper sofa, wet bar, some offer balcony over looking pool. Hotel features large Texas shaped pool, Star shaped hot tub, fitness room, guest laundry, deluxe continental breakfast, interior corridors. Meeting rooms and hospitality room available for functions. Visit Kerrville, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2114 Sidney Baker Street, Kerrville, TX 78624
Region: United States > Texas > Kerrville
Price Range: ₹ 7,199 - ₹ 12,107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 200
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Kerrville
Kerrville Holiday Inn
Holiday Inn Kerrville
Hotel Style:
#4 Family Hotel in Kerrville
#5 Business Hotel in Kerrville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Abilene
3 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to get a room on the 2nd floor facing the pool with a balcony.”
 of 5 bubbles shannonj781, 23 Aug 2016 | Read review
“Bottom floor rooms have taller ceilings. Our room even had a ceiling fan. Upper floor rooms facing the pool have a nice balcony.”
 of 5 bubbles scubaV, 15 Aug 2016 | Read review
“For a quieter stay, ask for third floor room.”
 of 5 bubbles TrailingR0se, 28 Jun 2016 | Read review
“Ask for an upstairs pool side room”
 of 5 bubbles 840paulinen, 12 May 2016 | Read review
“Updated suites with view of pool were very nice”
 of 5 bubbles PapalBull, 21 Apr 2016 | Read review
5 of 5