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Hampton Inn Kerrville

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Traveller (24)
Room & Suite (24)
Dining (5)
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Overview
  • Excellent53%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“great hotel”(22 reviews)
“oatmeal”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn Kerrville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Kerrville
Special Offer: Double Points, Every Stay
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Reviews (523)
There are newer reviews for Hampton Inn Kerrville
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Traveller rating
261
160
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26
10
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LanguageEnglish
261
160
65
26
10
Show reviews that mention
All reviewsgreat hoteloatmealvery clean hotelroom was spotlessthe breakfast areahill countrystaff was friendlynice breakfastwould stay here againcomplimentary breakfastwaffle makerfitness centerbusiness tripeasy accessshower headking bedcomfortable beds
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61 - 65 of 522 reviews
Reviewed 31 May 2017

This hotel used to be our "go to" place to stay in Kerrville. Not so much any longer. More training is needed particularity in the area of taking accountability for problems. Issues arise but it isn't a good idea to blame others instead of finding...More

Review collected in partnership with Hampton
Thank Candy S
Response from Erving S, Guest Relations at Hampton Inn KerrvilleResponded 4 June 2017

Candy S, Thank You for the feedback. We are always looking for new ways to improve our services. We would hate to lose you as a valued guest! Please feel free to call us and provide us a few more details of your issues that...More

Reviewed 23 May 2017

Our beds were very comfortable, but the room had a bad odor. The staff made an attempt to cover it up but couldn't. Everything was clean and comfortable. The location of the hotel was in the right place and easy to find.

Review collected in partnership with Hampton
Thank Martha I N
Reviewed 17 May 2017

The staff was friendly and efficient. The room was clean and well maintained. All services, TV and internet, worked with no problems. That,s what I like in a hotel. The price was good for the area and time.

Review collected in partnership with Hampton
Thank M6011HScraigr
Reviewed 9 May 2017

The hotel is very well kept up, very clean, decent hot breakfast, pool needed vacuuming but with the wind here lately what pool wouldn't? The beds were very uncomfortable, I woke up with a backache and unfortunately this isn't the first stay that I have...More

Thank summerfun201156288
Response from Arvind P, General Manager at Hampton Inn KerrvilleResponded 10 May 2017

Thank you for the review of your stay at our hotel. I appreciate your feedback. I apologize for the issue you've had with the beds. We are looking into correcting this problem. Please stay with us again if you are ever in the area. Thank...More

Reviewed 7 May 2017

We were originally booked at the YO across the street because it was the host hotel for our event. We didn't last 5 minutes there before checking out and moving to the Hampton. It was clean and the bed was comfortable. We liked having a...More

Review collected in partnership with Hampton
Thank Susan S
Response from Erving S, Guest Relations at Hampton Inn KerrvilleResponded 12 May 2017

Susan S, Thanks for staying with us! and A Big THANKS for the feedback. The staff will be excited to hear about your stay. When you find yourself in the area, please come back and visit us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 109 - US$ 234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 109 - US$ 234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (24)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Well we found it nice to be at the far end of the hotel on the first floor with parking right out the end of..."
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"Hotel sits behind hill so views somewhat blocked. We parked outside our window."
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"I would pick towards the back of the hotel..."
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"Just typical for any hotel - higher floors away from elevators are quietest"
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