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Hampton Inn Kerrville

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Traveller (24)
Room & Suite (22)
Dining (4)
Overview
  • Excellent52%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“oatmeal”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Hampton Inn Kerrville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Kerrville
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (541)
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540 results
Traveller rating
271
161
67
30
11
Traveller type
Time of year
LanguageEnglish
271
161
67
30
11
Show reviews that mention
All reviewsoatmealvery clean hotelroom was spotlessthe breakfast areahill countrynice breakfaststaff was friendlywaffle makerfitness centerwould stay here againbusiness triphot breakfastsmall towneasy accessgreat place to stayshower headking bed
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1 - 5 of 540 reviews
Reviewed 2 weeks ago

Loyal Hilton Honors Diamond Member and have to say this is the WORST Hilton brand property I have ever stayed at since being a member. AVOID it. No maid service provided, and front desk made excuse after excuse. Mattress hard and sheets stained and mismatched.More

Review collected in partnership with Hampton
Thank 683cstravel
Response from Arvind P, General Manager at Hampton Inn KerrvilleResponded 2 weeks ago

Dear 683cstravel, Thank you for the review of your stay with us. We appreciate your feedback. I apologize that you did not enjoy your stay at our hotel, and we fell short in our service to you. I will look into these issues you have...More

Hotel's Favourite
Reviewed 19 June 2018

True Story: If you're willing to drive the dozen or so miles from Fredericksburg, you can stay in Kerrville at the exact same quality hotel for about $100 a night less. I was travelling through on my way to the Big Bend country and wanted...More

Thank bend962
Response from Erving S, Guest Relations at Hampton Inn KerrvilleResponded 27 June 2018

Bend962, Thank You for taking the time to give us feedback! We appreciate your comments and are delighted to hear you had such a great stay. Please come back anytime! We would be happy to serve you!!

Reviewed 2 weeks ago via mobile

I probably will not stay here again. The room was very musty and had a funny smell. The bed and linens were uncomfortable. The breakfast was not that great not enough variety and the scrambled eggs were cold. But you get what you pay for...More

Thank Jan S
Response from Erving S, Guest Relations at Hampton Inn KerrvilleResponded 2 weeks ago

Jan S, Thank you for the feedback! I apologize that you did not receive the exceptional service I know we can provide. We know we can do better and hope you will consider giving us another try. I will speak to the corresponding staff about...More

Reviewed 2 weeks ago

Needed a relaxing night away from the hustle and bustle. A nice clean, cool room with a nice hot jacuzzi in it was pure heaven. And with the temperatures outside in the triple digits the air conditioner made sure we slept like babies!More

Review collected in partnership with Hampton
Thank Cozyinkerrville
Response from Erving S, Guest Relations at Hampton Inn KerrvilleResponded 2 weeks ago

Cozyinkerrville, The staff and I are incredibly pleased that you had a great stay at our Hotel! The staff works extremely hard to ensure all of our guest have a memorable experience and I am glad to read we did not disappoint! I hope you...More

Reviewed 3 weeks ago

Bed was uncomfortable, squishy and sagged to the middle. Location was good. Easy access to highway. Breakfast was good. Hotel was quiet. Bathroom was clean. Room carpet was dirty. Size of room was good.More

Review collected in partnership with Hampton
Thank loisknudson
Response from Arvind P, General Manager at Hampton Inn KerrvilleResponded 3 weeks ago

Dear loisknudson, Thank you for the review of your stay. We appreciate when our guests take out of their time to let us know. I apologize for your issues with the bed and carpet. I will have the appropriate persons work to correct these. Thanks...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 103 - US$ 200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (22)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Well we found it nice to be at the far end of the hotel on the first floor with parking right out the end..."
RickO287
2 million years ago
Read review
"Hotel sits behind hill so views somewhat blocked. We parked outside our window."
NelsonClick
2 million years ago
Read review
"I would pick towards the back of the hotel..."
ruthe
2 million years ago
Read review
"Just typical for any hotel - higher floors away from elevators are quietest"
TrentFL
2 million years ago
Read review
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