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Quality Inn & Suites

PricelineUS$ 83*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 99*
US$ 83*
Great Deal
US$ 84*
US$ 84*
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141 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Hot Springs Village, Arkansas
Reviewed 4 days ago NEW

My wife and I stayed at this hotel last week. The hotel is undergoing a renovation, as are most Quality Inns these days. Our room looked like a new one and was very nice. The breakfast was as you'd expect from a free breakfast, but the eggs and sausage were very good, and the coffee was hot and mighty fine....

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Helpful?
Thank Ward H
Stuart, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

after our horrendous stay at the quality inn in eloy, az, this was a wonderful treat. immaculate, nice size room, very comfortable bed, and nice bedding. carpet in the room was very clean, bathroom also very clean. breakfast was very good. staff friendly and helpful. loved it and would stay here again. easy on and off i-10; very convenient. lots...

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Helpful?
Thank Susan P
About Hotel's Favourite Review
Fort Worth, Texas
Reviewed 6 days ago NEWvia mobile

Nice place to stay for a quick getaway. Check in was easy. Lobby was nice and clean. Room was very comfortable and air conditioner was plenty cold. Indoor pool and hot tub. We thought the hot tub was set too hot, personal preference. Breakfast was typical, waffles and such.

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Helpful?
Thank Lisa B
Irving, Texas
Reviewed 1 week ago

stopped in after checking online site for hotels in Kerrville. Good drive up appearance. Went in and great desk experience. Courteous quick service, better rate than the online price, even looked up my rewards number and registered the stay. Breakfast was much more than advertised. staff courteous clean area. Only con is there wasn't enough light in the room to...

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Helpful?
Thank Randy J
Oregon
Reviewed 2 weeks ago

Let me start with the Pro: Nice, Friendly staff that was very helpful. Lobby is clean and nicely appointed. Bed was comfortable. Cons: Don't stay in Room 126. Stinks. It's either Raid that has kept the bugs from invading the bathroom or the mold under the handicap accessible seat in the walk in shower. Room is cramped and dingy. Cons:...

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Helpful?
Thank HappyMiss37
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel. We appreciate you writing the good and the bad, as we are always looking to improve our hotel. We're glad your friends liked their room and their entire stay. We're sorry room 126 wasn't up to your standards. That room is a handicapped room with just the roll in shower, so...

Green Valley, Arizona
Reviewed 2 weeks ago

I used to stay here when it was a Comfort Inn and always enjoyed my stays. This was my first time staying here since it became a Quality Inn and it will be my last. Checkin took half an hour as there was only one person to do checkins, answer the phone and field questions from guests who were already...

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Helpful?
Thank Joan W
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to write a review, I wish it were better, but we appreciate honest feedback. I wanted to address your comments one by one. We were indeed a Comfort Inn back in 2014, but we've owned the property since 2002. We've always maintained the property. A couple of desk clerks don't provide an envelope to put...

Reviewed 17 April 2017 via mobile

Reservation and check-in process was a breeze. The hotel was easy to find and had ample parking. The check-in clerk, Joel, was very friendly and kind. We had a room on the 1st floor which was great because there is no elevator. Our room was very spacious and relatively clean. Housekeeping could dust a little better, wipe down baseboards and...

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Helpful?
Thank TexTraveler21
Anderson, South Carolina
Reviewed 28 March 2017 via mobile

Very clean room and excellent service. Comfortable bed. Plenty of towels. What more could you ask for in a hotel room? I'd I had to say anything negative about the place, it would be that they need a better grade of toilet paper.

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Helpful?
Thank OtPot
ComfortInnKerrville, General Manager at Quality Inn & Suites, responded to this review

Thank you for the survey! They help us to improve our service which is always our goal so you can have an excellent stay! We will look into getting better toilet paper. Please come back and join us soon and maybe you can have an even greater stay and give us 5 out of 5 stars! Thank You, Steve Sharma

Abilene, Texas
Reviewed 20 March 2017

To start, I have stayed in well over a hundred hotels for business purposes. Saying that, I have a firm grasp on what quality hotels amenities are. This was not one of them! My family arrived and checked in about 4:30pm on Friday and initial interaction was pleasant and helpful. However, when we arrived to the room, we found the...

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Helpful?
Thank engineerartie
Grand Prairie
Reviewed 17 March 2017

45 minutes after checking in an emergency arouse and with the help of Joel the clerk He was very helpful and talked to the manager and recieved a full refund and they called within 3 hours and the credit card was already taken care of and also asked how things were going . very friendly and helpful.

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Helpful?
Thank Roland Q

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2001 Sidney Baker St, Kerrville, TX 78028-2532 (Formerly Comfort Inn Kerrville)
Region: United States > Texas > Kerrville
Price Range: ₹ 5,236 - ₹ 10,860 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Inn Kerrville
Kerrville Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't see any rooms in the front facing the main road. We were on the side and our room was nice and quiet.”
WardH20, 19 May 2017 | Read review
“Room 136 is at the end of the hall and on the quiet side of the hotel”
HappyMiss37, 9 May 2017 | Read review
“My tip for future travelers is, Do not stay in this hotel!”
  • This is the fan the hotel staff put in my room to jerry-rig the AC problem
engineerartie, 19 Mar 2017 | Read review
“second floor away from indoor pool and spa”
938dissatisfied, 17 Mar 2017 | Read review
“Its a gamble, good luck.”
mikedR5553ZZ, 17 Mar 2017 | Read review
5 of 5
Priceline
US$ 83* /night
View Deal
Expedia.comUS$ 84
QualityInnUS$ 84
HotelQuicklyUS$ 99
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*Disclaimer
Prices are for 1 room, 2 adults
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