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SpringHill Suites Houston Katy Mills

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95 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Katy Mills
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Showing 86: English reviews
Frisco, Texas
Reviewed 17 January 2016

We will never stay at this hotel again! Check in was at 3:00-we arrived at 4:15 and were told our room was not ready and it would be a 30 minute wait! Not something you want to hear after traveling all day. Paper thin walls between rooms. Air conditioning in room was horrible! Rooms was very hot so we turned...

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Helpful?
Thank Sheri S
Laredo, Texas
Reviewed 4 January 2016

I stayed at Springhill Suites several times and have dealt with the manager Stephanie Garza on several occasions she is very professional and understanding person. I have even seen her deal with guest out of hell that have no manners and feel like everything should be given to then for free, some even not owning up to their own errors....

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Thank oscar22salinas
Las Vegas, Nevada
Reviewed 1 January 2016

Stayed 2 nights here on business. Room was fine with no kitchen and that's OK with me. If you need a kitchenette, make sure you book on with it. Good location, close to I-10 and next to Katy Mill mall. Make sure you try the Los Cucos Mexican restaurant in the mall. Good food and reasonable price. Room was clean,...

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Thank Tom Y
Aubrey
Reviewed 31 December 2015 via mobile

Sadly, we didn't even stay here. We were looking late at night for a place to stay using our smart phone. We looked at this location and went through all the prompts to secure a room for the night. The app froze and we never were able to hit confirm. So we ventured to another location (same company, just down...

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Thank Rachel H
Missouri City, Texas
Reviewed 15 December 2015

The Springhill Suites, Katy, TX is in a great location. Easy access to I-10 Highway and walking distance to Katy Mills mall. A nice variety of restaurants both in walking distance and a short drive away. However the this Marriott chain hotel was a little disappointing for me. The room did not smell fresh upon entering but had a less...

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Thank Johnnie L
Edmonton, Canada
Reviewed 20 November 2015 via mobile

Stayed here for a friend's wedding and have no complaints. Room was comfortable, as were the beds (and I have chronic back pain). The check-in went well and staff were nice. Continental breakfast was the typical but there's a Denny's right across the parking lot where we had a nice hot breakfast. Would totally stay here again.

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Thank Bethums
Katy, Texas
Reviewed 15 November 2015

This is a Great Hotel to stay the night or extended stay. The suite was fantastic. Very clean and lot of room. Staff are friendly as well. Breakfast bar is lacking a little bit but overall a very nice place.

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Thank SoStefani
Cape Coral, Florida
Reviewed 12 November 2015

Nice, clean property. I am a big fan of this brand and this location did not disappoint. The hotel is modern and very nicely appointed. It is located very near a major customer of mine so the location is nice!

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Thank Charles1019
FESTUS
Reviewed 11 November 2015

This is a nice place and well run. No complaints at all in that regard. However we prebooked our room and paid in advance. Checkout was normal and we were on our way. A few days later while reviewing my cc bill I noticed a charge from the hotel for 444+ dollars. I called immediately and was told they would...

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Thank RANDY H
Fort Worth, Texas
Reviewed 11 November 2015 via mobile

The hotel itself was fine. Amenities were about what was expected for the price range and hotel class. Checkout was another story. When I checked out I was asked if I had received a receipt. When I replied that I had not they then said that since I had booked with Expedia that I'd get it from them in email....

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Thank JDMason817

54 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about SpringHill Suites Houston Katy Mills

Address: 2501 Texmati Drive, Katy, TX 77494-1701
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: ₹ 6,405 - ₹ 9,739 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Katy Mills 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
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Questions & Answers

Questions? Get answers from SpringHill Suites Houston Katy Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
 of 5 bubbles robjackson_97, 20 Oct 2016 | Read review
“Get a room facing the mall, for maximum quiet”
  • Beds are not very large, suites are small
 of 5 bubbles Bryan_Carey, 24 Aug 2016 | Read review
“Stay on the side away from I-10 - our room faced that way and there was some traffic noise”
 of 5 bubbles CliffJ22, 31 Jul 2016 | Read review
“before booking make sure that you know if all fees are included in the room charge when you pay online”
 of 5 bubbles 752elizabethe, 26 Jul 2016 | Read review
“Three Floors but they do have an elevator”
 of 5 bubbles cheadler, 18 Jun 2016 | Read review
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