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Holiday Inn Express Hotel & Suites Katy

Booking.comUS$ 117*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 117*
US$ 117*
US$ 117*
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Holiday Inn Express Hotel & Suites Katy
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91 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Tyler, Texas
Reviewed 8 March 2017

So we picked this hotel for a conference we were attending in Katy. The facilities were modern, nice and clean, and staff was friendly. The hot breakfast was really great also! But the craziest thing, the bathrooms had NO FANS whatsoever. So when you needed to use the bathroom, there was NOTHING to block usual bathroom noises! I was bunking...

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Helpful?
2Thank Cyndi B
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for your comments CyndiB. We would like to apologize for any inconvenience you may have has at our hotel. Our restrooms are equipped with a automatic sucken system, that is very quite. We do not have any mechical fans you may hear. I do apolgize that it may not have been what you have expected. I will have...

Beaumont
Reviewed 23 February 2017

MOLDY SMELL! Stayed this past weekend for an event in the area. I checked into 429. By 11:30 pm I could not take the mold smell any longer. My eyes were swollen and itching. There was no hot water to even take a shower. I almost just drove home. I called the front desk and asked if they had another...

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Helpful?
1Thank cconnor31
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Hello cconnor31, Thank you for staying with us and for leaving a review. It is really unfortunate that you were not able to fully enjoy your stay with us due to the unacceptable condition of the room. Please accept our sincerest apologies for any inconvenience this may have caused you. Your comments are documented and forwarded to the hotel management...

Reviewed 19 January 2017

Old rooms, mine both smelled bad. Not the greatest internet. Alot of noise from the highway nearby. Water was always pretty hot. Good front desk help. It was close to where I was working, so I would stay here again mostly because of the location.

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Helpful?
1Thank Zachary L
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for your comments. We greatly appreciate any feedback that may help in areas needed. I do apologize for any inconvenience you may have had during your recent stay. We strive to make sure our guest have a great experience. I do hope you give us another opportunity to prove we are the best hotel in Katy. If you...

Reviewed 7 January 2017

stayed here during xmas family visit. i stay at hundreds of hotels a year - and many are Holiday Inn Express. It is a good value, with standard rooms, and standard amenities. It was almost empty - but the staff was good. just wish IHG group would upgrade the free breakfast - it is just shameful

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Helpful?
1Thank David S
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you so much for your comments. We appreciate any feedback from our guest that will help improve our service. I will definitely be forwarding this to our IHG HQ, for review. I am glad you enjoy our other amenities. If there is anything we can do for your future reservations, please contact us directly. Again, Thank you for using...

Reviewed 7 October 2016 via mobile

We made a mistake and booked a room for about a week. We discovered our error. We tried to book a room for the week before. They were "overbooked". They have refused to give us a refund even though we have stayed in Holiday Inns all over the US. I wonder if Katy Holiday Inn is unique? Sincerely

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Helpful?
1Thank T. Kenji K
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for your comments. We apologize you made a mistake with your reservation. We take our reservation policy seriously and we hope in the future you will read the restriction before you confirm especially with any type of third party reservation company. We hope in the future you will use our official website in order for us to assist...

Monroe, Louisiana
Reviewed 2 October 2016

This Holiday Inn Express is very new and contains all of the great features of a modern hotel. It is located near the Katy Mills shopping area and a number of fine restaurants. It is quite close to the new toll road that leads north to Hwy. 290 and Austin. Everything is modern, upscale and comfortable. The lobby area is...

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Helpful?
Thank jrsmith8
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Awesome to hear, you had a great experience at our hotel. We strive for our guest to have the best, and glad to know you notice. We hope you will come back and visit. If we can be of any help in your future reservation. Please contact us. Again, Thank you for using IHG Hotels. Great Hotels, Guest Love! J...

Eagle Pass, Texas
Reviewed 28 July 2016 via mobile

Traveled for a game up in Houston, reserved HI Express Katy. Check in was a breeze, friendly staff. Both rooms where very clean. Overall the hotel is very clean. The only thing to watch out is the slippery floor in the breakfast area. Location is great fast access to Katy shopping area.

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Helpful?
Thank JSANTOS74
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for your comments and rating. We are so please to know you had a great hotel experience. We do hope you will stay with us again. If we can be of any assistance in making your future reservation, please let us know. Again, Thank you for choosing IHG Hotels. J Hernandez GM

Navarre, Florida
Reviewed 20 June 2016 via mobile

Time to stop for the night and this was it. Price wise in this area seemed very good, hotel well taken care of , breakfast bar pretty nice and stocked. Room was comfortable and clean. Just a good place to stay. Did not have a lot of time to check out the rest of the place, got to get back...

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Helpful?
Thank Bryan L
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you very much for your comments. We greatly appreciate your business, and look forward to your future stay. Please let us know if we can be of any assistance or any suggestion to make your future stay better. J Hernandez GM

Lafayette, Louisiana
Reviewed 1 June 2016

The hotel is a very clean and well maintained property, with a mostly nice staff. That being said I was at the hotel for almost 2 weeks with NO fax service that I was in desperate need of due to my job. I tried to explain the true need to the manager who daily responded with it was the fault...

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Helpful?
Thank Niall1963
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for your comments. We do sincerely apologize we fail to meet your expectations. Unfortunately we did have an issue with our fax system, but we did have other options our guest could have used. We do understand your perception of my service my not have been of concern, but believe me, we take all our guest comments serious....

Pride, Louisiana
Reviewed 17 May 2016 via mobile

I would recommend this hotel and I will stay here again. Room was very clean, lobby was spotless, and the staff was very friendly. Great breakfast choice everyday and lots of it. Easy to get in and out of, plenty of parking and the parking was very well lit. Keep up the good work!

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Helpful?
Thank Lonnie S
nick p, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you so much for your comments and rating. We are so please to know you had a great hotel experience. We strive in making our guest have a memorable stay. Please let us know if we can be of any assistance with your future reservation. Once again, thank you for using IHG Hotels. Great Hotels Guest Love! J Hernandez...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to One of the Best Hotels in Katy, TexasBecause we're in West Houston, our hotel's location brings guests close to the fun of the big city while avoiding the crowded atmosphere. The Holiday Inn Express® Hotel & Suites Katy is convenient for every traveler since it's right off I-10.Our hotel's business-minded guests are always pleased by the great location and facilities. If you need to host an event, our large, dividable meeting room is ideal, and the Business Center and free high-speed, wired and Wi-Fi access make it easy to polish your presentation before the big meeting. Since we're on the west side of Houston, our hotel's guests are just six miles from the Energy Corridor with CITGO, BP, Shell, BAE Systems. DNV, Academy Offices and others.There's so much to discover and do near Katy with our location along I-10. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Katy

Address: 21010 Katy Fwy, Katy, TX 77449-7770
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: ₹ 6,497 - ₹ 9,263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Katy 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Katy
Hotel Style:
#6 Business Hotel in Katy
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Katy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor bathrooms are embarrassingly quiet”
869cyndib, 7 Mar 2017 | Read review
“Choose a different hotel”
cconnor31, 23 Feb 2017 | Read review
“Alot of places to eat within walking distance”
585zacharyl, 18 Jan 2017 | Read review
“ask for room away from the highway”
davidsJ1366FW, 6 Jan 2017 | Read review
“Stay off the 1st floor.”
Niall1963, 31 May 2016 | Read review
5 of 5
Booking.com
US$ 117* /night
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HIExpress.comUS$ 117
Expedia.comUS$ 117
TripAdvisorUS$ 117
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Prices are for 1 room, 2 adults
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