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Very good airport hotel for the price. Hotel was clean. Breakfast was good. Free shuttle. Very good front desk employees. Hotel is slightly older but I felt like the rooms themselves were clean and fresh.
Although the rooms were spacious for the cost, the overall experience was just average. Front desk staff was helpful and fairly friendly, but the other employees did not appear to be happy to be working. The breakfast was extremely disappointing with the "hot" food barely...More
Late evening got lost in the roadworks outside the airport and ended up here.
Receptionist very kindly printed out a map to help me find my way to my original
hotel but found that route blocked. Returned and checked in here, very helpful young
Generally, I was very satisfied with my stay in Quality Inn.
I had a big room, divided in a part designed as a living room and a sleeping room part.
The bed was very comfortable.and I really enjoyed the time, I spent in my room....More
Thank Melanie L
Response from Josiah M, General Manager at Quality Inn & Suites DFW Airport SouthResponded 27 February 2018
We thank you for sharing your guest experience.
We use various fragrances throughout the hotel every month. We've received numerous compliments regarding the scents but we will continually evaluate response on deciding which scents are welcomed. This is also the case for breakfast items.
Front desk staff very unfriendly, no sense of customer service: Check in took 10 minutes, no big deal. Stayed for 2 nights. The room was never made up after the first night (check the attached pics). On the second evening, at 8:30PM somebody opened my...More
Response from Quality I, General Manager at Quality Inn & Suites DFW Airport SouthResponded 22 January 2018
I am terribly sorry to be informed of your guest experience. I have investigated the events of your stay and spoken with our staff.
Your room was not serviced the following day because of the do not disturb sign. 1pm is our cutoff time to...More