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Atrium Hotel & Suites, DFW Airport South

356 reviews
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Traveller (55)
Room & Suite (32)
Dining (7)
Overview
  • Excellent34%
  • Very good26%
  • Average16%
  • Poor12%
  • Terrible12%
Travellers talk about
“sleep number”(33 reviews)
“indoor pool”(22 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (356)Write a Review
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All reviewssleep numberindoor poolbalcony overlookingshuttle servicelarge roomshuttle vandfw airportbreakfast was includedworked greatclose to the airportfront desk clerkan updatewake up callking suitecoffee makerfree shuttlebusiness center
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171 - 175 of 348 reviews
Reviewed 2 September 2013

Hotel said that they had parking for guests that were flying out but failed to tell you that there is a 5 dollar charge each night. I hate hidden cost. Flying back in we waited until we were ready for someone to pick us up...More

Thank lfoxe
Response from Sally N, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 9 September 2013

On behalf of the entire staff here at the Atrium Hotel and Suites, we apologize for the delay in picking you up. We are constantly trying to make changes to improve our services, and are in the process of trying something new. We have outsourced...More

Reviewed 19 August 2013

We parked here and took the shuttle service to and from the airport. DON'T MAKE OUR MISTAKE! We called them at 10:58pm to tell them what gate we were at and that we were ready to be picked up -- at 12:40am I finally reached...More

1  Thank LTown2013
Response from Sally N, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 24 August 2013

On behalf of the entire staff at the Atrium Hotel and Suites, we apologize for the delay in shuttle pickup. It is a third party agency we use for our shuttle service, and we will certainly discuss this issue with them, and take necessary action...More

Reviewed 26 July 2013

Had a 1.5 hour wait for shuttle, but staff very nice and helpful. Shuttle to shopping a great service. Best waitress ever! Ok to stay for layover. Recommend. trip advisor: don't need 200 character minimumMore

Thank OzTex
Response from Sally N, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 28 July 2013

On behalf of the entire staff here at the Atrium Hotel and Suites DFW Airport, we thank you for sharing your experience at the hotel with fellow travelers. We apologize for the delay in picking you and thank you for your understanding. We promise to...More

Reviewed 28 May 2013

This hotel is a quiet treasure close to DFW airport. The hotel was very clean and the staff was very friendly. The fitness room was just what I needed. The hotel a great exceeded my expectations. The housekeeping staff cleaned my room daily like magic...More

Thank Nikkis67
Response from sally75062, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 31 May 2013

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South, I want to thank you for your kind words. I am thrilled to read that you were greatly impressed by our rooms, our service. We strive towards the highest...More

Reviewed 15 May 2013

Called for airport shuttle was told it would be about 15 mins. Called 20 mins later - told it will just be a couple of minutes. Called another 20 minutes later - the shuttle will be 20 minutes. End up sitting in same spot for...More

4  Thank ozdunkeroo
Response from sally75062, General Manager at Atrium Hotel & Suites, DFW Airport SouthResponded 21 May 2013

On behalf of the entire staff at the Park Inn by Radisson DFW Airport South, I apologize for the delay in picking you up. I have addressed the issue with my team and we are taking every measure to ensure this does not happen again....More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 102 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 102 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (32)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
blueberries
30 October 2015|
Answer
Response from Sally N | Property representative |
We are approximately 11 miles from the Cowboy Stadium and 3 miles from the DFW International Airport. Let us know if you need more information. Thank you Sally Naidu General Manager
0
Votes
Lisa E
19 September 2015|
AnswerShow all 3 answers
Response from Sally N | Property representative |
Thank you for your interest in our property. We are a 100% smoke free hotel, but we have an area outside the east side entrance which is our designated smoking area. Please let me know if you need any more information... More
0
Votes
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123
Room Tips
"Book at another hotel."
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"It needs work, especially the rooms."
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"I would not recommend this hotel"
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"In room a/c was noisy"
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