Aloft Las Colinas
122 E John Carpenter Fwy, Irving, TX 75062-2700
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Avg. ₹27,009 /night, 9/17 - 9/18
₹34,055
per night
₹22,312
per night
₹10,569
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
4.0
#26 of 87 hotels in IrvingLocation
Cleanliness
Service
Value
Known for our comfortable and affordable hotel rooms, Aloft Las Colinas is a hotel that also provides meeting space, complimentary wifi, and a convenient location to the Irving Convention Center. Conveniently located in Irving, Texas, our hotel is near attractions such as the Irving Arts Center, Toyota Music Factory and the Irving Convention Center. Take advantage of our event space to host a business meeting or social event.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Location
122 E John Carpenter Fwy, Irving, TX 75062-2700
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Dallas/Fort Worth International Airport
9.3 km•
See all flights
Love Field
9.1 km•
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Car Hire
49 Restaurants
within 1 kilometer
441Reviews4Q+A81Room tips
Reviews
Traveller rating
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- 66
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- 27
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Detailed Reviews
We chose to stay in this section of Irving as we did not desire to be in downtown Dallas. It was a short 15 minute drive to downtown, but note there is a lot of construction on the interstate so time may vary. The hotel has a modern theme and style. We noticed that the carpet in the hall is very dark and the hallway could use more light. The room is a divided into the bed/ TV section and behind it was a sink and bathroom. The size reminded us of a cruise ship bathroom. The room was quite. Housekeeping is on a request. We just need towels and face cloths so the front desk easily supplied these. Parking is free. The workers were all very pleasant. The hotel has a bar, but no food offerings other than a breakfast you need to pay for and an area to buy snacks. But don’t worry, in easy walking distance are several eateries. There is a Chipotle and a Corner Bakery which closes past noon. If you don’t mind crossing a busy street there is a McDonalds. A short drive from the hotel (1 to 1.5 miles) is the Toyota Music Center with several eateries as well.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip:Â Rooms on the backside of hotel may be quieter as the front side faces the parking area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I participated in a women's retreat this weekend at Aloft. We had a block of rooms and took over the meeting room and pool table area where we were allowed to lay out the catered meals. It was so nice to be able to stay onsite for the retreat and the staff at Aloft were very helpful and accommodating. Wonderful, beautiful stay with friendly staff and clean, comfortable, well priced rooms.
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Date of stay: June 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I just wanna say Nicole and Ricky made our weekend trip amazing!! Nicole made some great drinks at the bar! She knows what she’s doing and makes a superb old fashion. I watched her ask a guest what’s in the drink they requested, and she recreated it without a second thought. Ricky’s smile and greeting when you walk in is everything. He has such a positive attitude, no matter what he’s met with. They both truly love what they’re doing. I appreciate people who go above and beyond what’s expected of them. And they both do it with passion. They made this hotel stay everything. And Jonathan was a great leader, too. This hotel is staffed with wonderful people who truly make an experience unique. Thank you all for making such a short stay so sweet!!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel while on a work trip and I would 100% stay there again. Not only was it immaculate but the staff went above and beyond to make us feel at home. We checked in with Jonathan C. He made sure we were educated on the amenities while he checked us in. He was efficient and knowledgeable. His customer service was above and beyond. My company has made this our preferred hotel thanks to the hard working staff, Thank you so much for your hard work and hospitality. I will be back soon! Nensei, the bartender, was not only extremely knowledgeable about the drink choices, she was also friendly and personable. The whole bar was having a great time and I can't wait to come back :)
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Date of stay: June 2021Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip:Â Ask the staff, the will direct you to a great room!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I went in for my check in and had a few minutes to spare… I instantly went to the bar and ordered a drink from Nensei and her costumer service was fantastic. She made a classic drink that wasn’t to strong and I really enjoyed it. She even allowed me to take my drink to my room. She was very Inattentive and made sure I was okay throughout my stay. I will definitely come back just for her! She became my favorite bartender very appreciative of her
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Avoid this place! I had a reservation and had it confirmed on my app. After a flight delay I showed up to the property late and was told my reservation had been cancelled "days ago" by my company and the hotel was sold out so I was out of luck- however on my companies travel site it still also said confirmed. I also tried calling the hotel 4 times as I work in the industry and know when you are arriving late they like to know. Could not get through to anyone on the line just stuck in a circle with a robot telling me to press different buttons. The young man at the front desk was not willing to help at all other than to tell me to walk across a highway (that the sidewalk stops on) in the middle of the night by myself in a part of town I had never been to, to a different hotel, to see if they had availability. Didn't offer to call them or a sister property to see if they had availability he NEVER once apologize for the inconvenience they were causing. I will never book here again and will make sure anyone that ever asks me knows to never book here.
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Date of stay: July 2023Trip type: Travelled on business
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AloftLasColinasGM, General Manager at Aloft Las Colinas
Responded 13 Jul 2023
Kristen, Firstly, sincere apologies are in order for the unfortunate situation drawn from your travel experience. Certainly, the circumstances conveyed are far from the standard of service we aim to provide guests. Your reservations issue, experienced on arrival, has drawn significant concern. Advancing flights leading to late arrivals can be a stressful experience, and reaching the destination must have suitable accommodation waiting. Regrettably, something went wrong here, something we would view with heightened importance. We want to reassure you that we are looking into this matter earnestly and will rectify any deficiencies in our systems to avoid such instances in future. Your frustration with finding the communication avenues ineffective during your attempts to notify us about your late arrival is completely valid. We strive to be accessible for our guests at all times, and it is distressing to learn that we fell short in this area. Rest assured that we are committed to analyzing the situation and improving our lines of communication so that guests never find themselves unable to reach out to us. The interaction you had with our front desk representative, who didn't go out of his way to assist you, concerns us. Every encounter with our staff should be marked by hospitality and a willingness to go above and beyond to ensure our guest's comfort. We understand the critical role that staff conduct plays in shaping our guests' experiences and it should reflect the same level of care our organization has for its patrons. This incident will be shared with the team and will serve as a pressing reminder of our mandate to always prioritize guest satisfaction. Thank you for voicing your concerns, as such feedback allows us to improve and render a better service in future. We appreciate your patience and understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay here often and this is the first time I’ve come in on a Sunday for work I’m very familiar with the staff and area for the most part. This Sunday by chance was horrible and not because of the service but because of the rudeness and disrespectful guest being obnoxious and clearly intoxicated If you going to have big groups like this you should consider having security no one should be on such a hostile environment for trying to do their job the front desk agent had to ask them to quiet down while we waited to be checked in after this all hell broke loose. I had to repeat myself so much I grew annoyed. Please consider your guest and staff safety because this was so unsafe and horrible to see.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Need security or police presence
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AloftLasColinasGM, General Manager at Aloft Las Colinas
Responded 23 Aug 2023
We appreciate your loyalty and for choosing the Aloft Las Colinas on your frequent trips. We regret to hear about your uncommon experience during your recent stay. Ensuring a peaceful and respectful environment for our guests and hotel colleagues is a top priority. Regarding your suggestion about security for larger groups, it's an aspect we'll certainly consider. We appreciate your patience and understanding in the situation you described and we're committed to ensuring that future visits are more enjoyable for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is great and located next to so many great restaurants. Also very close to my work office .The problem I have is the customer service is so lacking in the day vs at night kudos and big thank you to Jaquan the overnight guy any issue I had that was not resolved he made sure it was resolved I lacked housekeeping and he made sure I got all fresh linens and bath towels all things I request in the day and never received TWICE. I scheduled a shuttle and the young man that checked me in did not schedule it but Jaquan made sure I didn’t miss my meeting that morning by asking the shuttle driver to squeeze me in. My toilet went out and he came and fixed it at almost 3am . And lastly after being there all evening in the morning he is still so nice and efficient when me and my work group of 6+ ordered breakfast he was swift kind and you definitely wouldn’t have known he had been there all night .Honestly this review is purely to say do better get more individuals who want to be there because in the daytime lacks professionalism I give a 4 instead of 5 stars
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Ask For Jaquan He Is The Best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AloftLasColinasGM, General Manager at Aloft Las Colinas
Responded 21 Jul 2023
Greetings, kickitb2023! Your thorough feedback regarding your stay at the Aloft Las Colinas is highly appreciated. Just off the bat, it's heartening to know that you found our location to be fantastic, with its close proximity to a variety of restaurants and your workplace being advantageous. Situating our guests within easy reach to their necessities and interests is very much in line with our aim to provide a seamless and comfortable experience, so we're delighted to see that goal accomplished in your case. Next, allow us to express our gratitude for your words of recognition for Jaquan, our overnight staff. His dedication to assist you promptly, from providing fresh linens and bath towels to dealing with facility issues at the crack of dawn, is incomparable. Whether it was fixing a plumbing hiccup in a timely manner, ensuring you made your early morning meeting, or efficiently serving breakfast for you and your group, Jaquan demonstrated what Aloft Las Colinas is really about - prioritizing our guest's comfort and convenience above all else. We are thrilled to have him as part of our team, and your compliments will certainly be relayed to him. However, we deeply regret that not all aspects of your stay were up to par. We apologize for the dissatisfaction you experienced concerning the day staff’s customer service. We strive for excellence in all operations of our hotel, and hearing that we fell short during the daytime prompts us to take immediate steps for improvement. Our team should exhibit the same level of commitment to guest satisfaction at all times, and your feedback serves as an invaluable tool in identifying areas that require immediate attention. Furthermore, your remarks about the lack of professionalism manifested at daytime have been taken earnestly. We maintain a high standard of service at our property and it is disheartening to hear that this was not reflected in your experience. We are committed to ensuring all our guests receive consistently superior service, regardless of the time of their interactions with our staff. Therefore, rest assured that this matter will be addressed promptly with the team for rectification. In closing, your comprehensive review provides us with necessary insights to make meaningful improvements. We are dedicated to turning around the areas where we lacked and to strengthen the elements we excel at, for providing an all-rounded satisfying experience to all our guests. We sincerely hope you choose to stay with us again at Aloft Las Colinas, giving us an opportunity to serve you better and deliver an experience that is reflective of the high standards we uphold.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aloft is a very unique hotel. Beds are so cozy. I fell asleep before I realized it. The bar is vibrant. Nice liquior selection. Thumbs Up!!!!!! The barter was amazing. I believe her name is Nichole. She kept the bar open for me after a long day. She empathized with me. She went out of her way to help. Nichole is fantastic. She spoke very highly of her boss T. Can’t wait to meet him. Can’t wait to visit her tomorrow. The bartender even gave samples of different drinks she made from scratch. This hotel is phenomenal !!!! Front desk was great. Richey was very nice a knowledgeable. This hotel is stamped recommended
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JMCAloft, Manager at Aloft Las Colinas
Responded 1 Feb 2020
Dear Valued Guest, Thank you for taking time to share with us your recent experience at the Aloft Las Colinas. These comments will be shared with the staff to continue to inspire them to deliver memorable stays to all guest. We look forward to seeing you the next time your travels bring you the Las Colinas Area. Thank you, The Aloft Las Colinas Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where do I begin? I expected post covid service but as soon as we checked in with the lovely lady at the front desk we stopped by the bar for some specialty cocktails made by our bartender nensei who went above and beyond! She was amazing, her fun and upbeat energy was just what we needed after a long flight from San Diego. The overall experience was great and our room was clean. everyone was friendly and attentive!
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Dave and Wendy!!!
Thank you for reaching out to us!! we are happy to assist you with your upcoming booking. We would like to request that you contact the hotel directly, and our Guest Service Agents will be happy to assist you in confirming the wedding group rate and booking the rooms for you.
Again, thank you contacting us, we look forward to speaking with you!
"The hotel location is great. Chicago pizza just infront the main entrance has the best Pizza I ever eat in whole USA and must try"Read full review
"Rooms on the backside of hotel may be quieter as the front side faces the parking area."Read full review
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PRICE RANGE
₹9,814 - ₹16,776 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft las colinas hotel irving, aloft hotel irving, aloft hotel las colinas
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
136
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Aloft Las Colinas
Which popular attractions are close to Aloft Las Colinas?
Nearby attractions include Mustangs of Las Colinas (0.7 km), Mandalay Canal (0.4 km), and Toyota Music Factory (0.9 km).
What are some of the property amenities at Aloft Las Colinas?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Aloft Las Colinas?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Las Colinas?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to Aloft Las Colinas?
Conveniently located restaurants include Italian Cafe, Cork and Pig Tavern, and Hugo's Invitados.
Are there opportunities to exercise at Aloft Las Colinas?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Aloft Las Colinas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Las Colinas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Las Colinas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aloft Las Colinas?
The staff speaks multiple languages, including English and Spanish.