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The Westin Dallas Fort Worth Airport

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#7 of 77 Hotels in Irving
Certificate of Excellence
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The Westin Dallas Fort Worth Airport
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1,256 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Dallas Fort Worth Airport
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Showing 1,221: English reviews
Reviewed 19 August 2015 via mobile

I had lunch at the blue fire grill and asked giregorio for his recommendation and he said the texas dip sandwich which is fantastic and I may have to go have it again and hopefully he's will be working again

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Helpful?
Thank Chris B
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to complete a Westin survey. We know your time is valuable, and we appreciated your feedback. I am pleased to hear that you enjoyed your stay. I see that you had time to unwind at our Blue Fire Grille restaurant and that Gregorio gave you exceptional service. Thank you again, and we look forward...

Abilene, Texas
Reviewed 18 August 2015 via mobile

I got this hotel room through Hotwire. I did not take advantage of many offerings by the hotel since I got their late and left the next morning. The bed was comfortable. I was in room 927. Good cold air for the hot Texas summer was quite nice. For guests that wear glasses, the bathroom had a nice sized magnified...

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Helpful?
Thank agertojl
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for your great review of our hotel. I am pleased to know that we met all your expectations and that Matt was so helpful with your transportation needs. Thank you again, and we look forward to welcoming you back when your travels bring you to the DFW area. Jeremy Berlin General Manager

Baltimore, Maryland
Reviewed 18 August 2015

It's an airport Westin -- it's dated, a little tired, and has a lot of turnover considering it's an airport hotel, but it's perfect for a quick stayover before an early morning flight. The rates are typically very reasonable, and they recognize SPG Platinums with nice upgrades to very large suites when space is available. I highly recommend that anyone...

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Helpful?
Thank John B
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to comment on your recent stay. I do apologize for the appearance of our hotel; we do take our guests comments serious. We hope to welcome you back if your travels bring you to the DFW area. Jeremy Berlin General Manager

Fort Worth, Texas
Reviewed 17 August 2015

This hotel blew me away from the moment we arrived. From valet parking, to check in, to the bell hop, the room and room service, every employee and every service was outstanding. Jim, who worked as a valet attendant, airport driver and bell hop was particularly outstanding. Once he found out that I was handicapped, he bent over backwards to...

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Helpful?
Thank Jan B
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for completing a Westin survey. I am pleased to hear that Jim made you feel so welcomed and that he made your stay so enjoyable. Our goal is to make life easier for our guests and to help them relax and revive and in your case it seems that we have exceeded your expectations. Thank you again, and...

Reviewed 17 August 2015 via mobile

Stopped in late on Thursday on way home to have a quiet drink after work. Christine was great! Very friendly and accommodating. I will definitely be back just because of her. The atmosphere was nice as well, besides the maintenance issue of water leak, everything looked nice.

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Helpful?
Thank Sean M
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

We appreciate the time you have taken to express your feelings about our hotel. We have a great deal of pride in our hotel and our service. I see you visited our BlueFire Grille Bar and that Christine exceeded your expectations with her excellent service. Thank you again and I hope that we can welcome you back soon! Jeremy Berlin...

Tampa, Florida
Reviewed 16 August 2015

We stayed there for an annual Advocare event. The hotel was booked last minute and we got a great deal!! The staff was friendly and the food was amazing! My bartender, I wish I could remember her name, was great! Antonio, our shuttle driver was awesome as well!

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Helpful?
1Thank Lindsay T
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to comment on your recent stay. I am pleased to know that the staff gave you exceptional service. We pride ourselves in our hotel and our service. Our goal is to make life easier for our guests and to help them relax and revive and in your case it seems that we have exceeded...

Detroit, Michigan
Reviewed 15 August 2015

General Manager Jeremy Berlin went above and beyond to compensate me for a minor transportation inconvenience. He was a true professional and took his job and the service he and his staff provide very seriously. The front desk staff, the waitstaff and the bellhop Donny were all attentive, polite, professional and pleasant. During out 2 night stay for a conference...

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Helpful?
Thank Ted R
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for completing a Westin survey. I am pleased to hear that we exceeded your expectations of the hotel and that the staff went above and beyond to take care of you. We look forward to welcoming you back when your travels bring you to the DFW area. Jeremy Berlin General Manager

Dallas, Texas
Reviewed 15 August 2015

Tyler was very patient and.courteous with me. Explained services to me and was very.efficient. Will come back again. This place has a great.staff. if you need long term airport parking the hotel provides a safe.parking lot at.a good price. Have been here before .

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Helpful?
Thank Thomas T
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to comment on your recent stay. I am pleased to know that the staff gave you exceptional service. We hope to welcome you back if your travels bring you to the DFW area. Jeremy Berlin General Manager

Munich, Germany
Reviewed 15 August 2015 via mobile

We just checked in at 1AM and are disappointed by our first ever stay at a Westin. Small beds 4 people, 2 times 140cm thats not queen size. Internet is free but very slow and only for 1 device...so laptop and iphone is $13 which to me in todays world means no free internet. And btw no sockets for charging...

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Helpful?
Thank JPeeters_13
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to provide us with feedback on your experience. We truly value the voice of our guests. I want to apologize for what you experienced here at our hotel. I regret to hear that you were so disappointed with your stay. In this day and age, we know that our customers have many choices, and...

Tucson, Arizona
Reviewed 13 August 2015 via mobile

I stay at this hotel a lot for business. I cannot say enough good things about the staff at this hotel. Particularly, the front desk hosts go out of their way to make you feel welcome, valued and comfortable. I am a preferred Starwood member. I feel very recognized and valued here. My room is always spotless and very elegant....

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Helpful?
Thank MichelleDeal
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Welcome back to the Westin, and we thank you for completing a Westin survey, it certainly sounds like you have earned the title "Life Long Guest". I see that we never disappoint and that we always hit every mark on each of your stays. I am pleased to hear that staff always goes above and beyond to make your hotel...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more   less 

Additional Information about The Westin Dallas Fort Worth Airport

Address: 4545 West John Carpenter Frwy, Irving, TX 75063
Region: United States > Texas > Irving
Price Range: ₹ 8,049 - ₹ 19,855 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Dallas Fort Worth Airport 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
The Westin Dallas Fort Worth Airport Hotel Irving
Westin Hotel Irving
Westin Irving
Irving Westin
Hotel Style:
#3 Luxury Hotel in Irving
#5 Business Hotel in Irving
#9 Romantic Hotel in Irving
#17 Family Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Dallas Fort Worth Airport staff and other travellers.
8 questions
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Questions? Get answers from The Westin Dallas Fort Worth Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King size bed is super comfortable and one of the best fitness centers I've ever seen”
 of 5 bubbles freqtraveler354, 20 Feb 2017 | Read review
“Ask for Airport side if you like to watch planes take off and land.”
 of 5 bubbles Wy0Traveller, 20 Feb 2017 | Read review
“Great customer service,”
 of 5 bubbles gernee2017, 19 Feb 2017 | Read review
“Very convenient to DFW”
 of 5 bubbles Traveling_Man_1638, 3 Feb 2017 | Read review
“I got this on the Hotwire blind option which is a four star hotel at a special rate, over half of the regular rate.”
 of 5 bubbles OnThe50YardlineDan, 3 Jan 2017 | Read review
5 of 5