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Sheraton DFW Airport Hotel

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#20 of 77 Hotels in Irving
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Sheraton DFW Airport Hotel
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209 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton DFW Airport Hotel
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Showing 200: English reviews
Culloden, West Virginia
Reviewed 10 November 2015 via mobile

My wife and I stayed at this Sheraton from this past Friday to Monday. We booked the hotel through a secret hotel site for $65, about half regular price. The hotel is located next to DFW and very short distance to the DART station. Grapevine is a nice area and that is only 10 mins from the airport. The wife...

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Helpful?
Thank bloomquis0t
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Bloomquis, thank you for staying with us during your recent visit to the Dallas Area. We're happy to learn that overall you enjoyed our accommodations and staff. I believe you stayed with us during the recent NASCAR and Cowboys / Eagles weekend which could explain the noise occurrence and ice machine item you experienced. Please be assured this...

Reviewed 31 October 2015 via mobile

The check in staff was friendly and fast, and the lobby was beautiful. Then I get up to my room and open the door. What an extremely small room! So glad I was alpine with no one to bump into moving around in there. It was a little warm so the first thing I do is turn the air down....

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Helpful?
Thank Brandi L
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Brandi L, Thank you for staying with us. We were disappointed to learn of the defect with the air conditioner noise and that we did not have the opportunity to correct the issue before you went to sleep. We determined the room number you occupied from the hotel survey you completed and confirmed the issue was resolved. We hope...

New York City, New York
Reviewed 12 October 2015

Arrived early but due to the hotel being full the night before, they were not able to give me a room. Room was assigned close to the regular check-in time. Staff were friendly and courteous. Was given a room near the elevator on the fourth floor. As I light sleeper, I was dreading this but I didn't hear the elevators...

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Helpful?
Thank CityGuy07052
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hi City Guy, Thank you for staying with us and for the kudos for our staff and a good nights sleep. Our goal is to not be an average airport hotel and we continue on that mission. We hope you'll come back and stay with us again. . Warm Regards, Jason Tyson General Manager

Lubbock, Texas
Reviewed 5 October 2015

Our family was really pleased with this hotel. It is very clean, modern and the staff is extremely pleasant. When we checked in, the receptionist noticed that we had children, so she went out of her way and provided vouchers for us for full breakfast (worth over $69). Strongly recommend this location to anyone!

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Thank DarBra
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Darbra, Thank you for staying at our DFW Airport Hotel and thank you for the super nice review! We're glad you found our accommodations and service a great fit for your family needs. We look forward to hosting a future family trip should your travels return you to North Texas. Warm Regards, Jason Tyson General Manager

Naperville, United States
Reviewed 14 September 2015 via mobile

Modern, clean hotel. Friendly staff at counter, at restaurant, and bar. One of the best workout facilities around. Hotel rooms are clean, bed are comfortable. Some great restaurants with driving distance in Grapevine. Have been able to resolve issues very quickly. Have been back many times because price, location and service are very good.

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Thank David R
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day David R, We appreciate your loyalty to our Sheraton DFW Airport Hotel and thank you for the nice review. We look forward to welcoming you back very soon. Always feel free to contact myself or a member of the team if we can make your stay more comfortable and productive. Warm Regards, Jason Tyson General Manager

Sun Prairie, Wisconsin
Reviewed 9 September 2015

Decent for an airport hotel. They have a regular shuttle service which is prompt and clean. Snacks are overpriced, even for a hotel. Beds were clean and reasonably comfortable. Without asking, my checkout time was noon, which was a plus. Staff was helpful. The noise level was low for an airport hotel.

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Thank TankerT
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello TankerT, Thank you for staying with us and I appreciate your feedback. I'm happy to learn that overall you enjoyed our hotel and that we exceeded your expectations. We hope to see you again should your travels return you to the Dallas Fort Worth area. Warm Regards, Jason Tyson General Manager

Austin, Texas
Reviewed 9 September 2015

We chose this hotel because they are pet friendly and great room for the price. The hotel was beautiful, check-in service was wonderful. Room was spacious, comfortable, and clean. We ate dinner in the bar area--food and service was wonderful. Pool was smaller than I imagined, but nice sitting areas. We selected club-level room, which was fantastic. Free bottled waters...

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Helpful?
Thank Ashley I
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Ashley I, Thank you for staying at our DFW Airport Hotel and for taking time to share your experience. We're delighted to learn you enjoyed our hotel and our Sheraton Club Lounge. We look forward to your next visit! Warm Regards, Jason Tyson General Manager

Redondo Beach
Reviewed 6 September 2015

The positive: airport shuttle guys were friendly. They were fast. They were on-time. Probably the most important thing when you do stay at an airport hotel. The ladies in the club were really nice! The cons: I booked a club room. I've stayed in many club lounges with Starwood, and this ranked toward the bottom. The breakfast eggs were bland,...

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Helpful?
Thank Brett R
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Mr. R, I appreciate the personal note you sent to me over the holiday weekend. I do believe what you experienced during your stay was an aberration. I have a motto with my team "if we make an error, let's error on the side of doing too much for a customer to make it right". Based on the survey...

Sarasota, Florida
Reviewed 3 September 2015

I travel extensively and have only a handful of hotels that made my visit comfortable. The Sheraton Hotel DFW is one of them. My room was large clean well appointed and COMFORTABLE. The bath was well done with large vanity top and excellent lighting. The exhaust fan was quiet(my pet peeve). The shower drained nicely(slow drains are another pet peeve)...

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Helpful?
Thank PhilipT716
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings PhilipT, I appreciate your loyalty to Starwood Hotels & Resorts and it's always a pleasure to host your visits to Dallas Fort Worth and elsewhere. Thank you for sharing your observations and experience with other travelers and I look forward to seeing you again soon. Warm Regards, Jason Tyson General Manager

New York City, New York
Reviewed 27 August 2015

Appreciated the nice renovated rooms of this Sheraton. For the last year I had been staying at the Westin across the road as I unfairly judged the sheraton based on appearances. The recent SPG promotion for Sheratons made me give this a try, and I must say the interior is really a lot nicer than most Sheratons I've stayed in!...

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Thank colettelh
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Colettelh, Thank you for giving us an opportunity to host your last visit to the DFW metroplex. I'm pleased to learn that overall you enjoyed your experience. Be assured we're following up on the items you mentioned in your post. I appreciate your feedback. Thank you again and we hope to host future stays. Warm Regards, Jason Tyson...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton DFW Airport recently completed a $6m renovation of all guestrooms and public areas. We offer FREE guestroom WIFI access and FREE shuttle to DFW Airport. Conveniently located to many offices and corporate HQ in the Irving, Las Colinas, Grapevine, Addison/Galleria and Southlake/Westlake areas. ... more   less 

Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W John Carpenter Fwy, Irving, TX 75063-2927
Region: United States > Texas > Irving
Price Range: ₹ 7,461 - ₹ 17,866 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 302
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Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton
Hotel Style:
#18 Romantic Hotel in Irving
#24 Family Hotel in Irving
#25 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton DFW Airport Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We wanted to watch the airplanes land, they are really close to the airport, but surprisingly, the noise was pretty subdued.”
 of 5 bubbles gmadlscott, 6 Mar 2017 | Read review
“The hotel was quiet in General. Near the elevator but didn't seem to make any difference.”
 of 5 bubbles md0negan, 5 Mar 2017 | Read review
“Elevators can be a bit slow- maybe select something on a lower floor.”
 of 5 bubbles michaelpR3520HY, 26 Feb 2017 | Read review
“SPG membership helps get a better room”
 of 5 bubbles Thor2004, 26 Nov 2016 | Read review
“Rooms not on the runway side of hotel are quieter”
 of 5 bubbles SedonaBob55, 4 Nov 2016 | Read review
5 of 5