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Hilton Garden Inn Las Colinas

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#12 of 77 Hotels in Irving
Certificate of Excellence
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Hilton Garden Inn Las Colinas
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495 Reviews from our TripAdvisor Community

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Showing 492: English reviews
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Lincoln, Nebraska
Reviewed 2 weeks ago

We didn't check in until 1AM after driving from the ballpark in Frisco. We sat through a long college baseball game in the rain and were soggy and tired. Check-in was quick and we made it to our room. The room temperature was cool so we had to crank on the heat, but it warmed up quickly. We love the...

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Helpful?
Thank Jim B
Management response:

Your satisfaction is very important to us and we appreciate your feedback! You can be sure we have addressed the thermostat issue with our housekeeping department. We are happy to hear everything else was good for you during your stay! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I...

Montana
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017

We stay every time we are in the area. The hotel is quiet, very clean and the staff is super friendly. The rooms are comfortable with great beds. Inexpensive, a free breakfast is not included, but thanks to its location there are many far better food options within walking distance, so the $20 per day savings is well worth it....

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Helpful?
Thank Ginger B
About Hotel's Favourite Review
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Ginger, it is always a pleasure welcoming you back! I love to hear that you have made us your "home away from home". We are undergoing some renovations, trying to bring everything up to-date and more comfortable for our guests. I can't wait until you are able to see the final product!

Pearland, United States
Reviewed 2 weeks ago

The place is a bit pricey, but first class hotel. My friend and I split a suite for 2 nights for a conference. The sleeper on the couch was broken and I reported it to the front desk the next day. The man at the desk advised he will take care of it. Got to my room after midnight the...

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Helpful?
Thank Randy M
Management response:

Your satisfaction is very important to us and we appreciate your feedback! I would like to personally thank you for your very kind feedback! Our entire team does an amazing job here at the hotel for each and every guest! We will be sharing your feedback with the team and want to thank you for your loyalty and business. I...

UK
Reviewed 2 weeks ago

Stayed here for two nights for a family visit. From the moment you arrive you are meeted by friendly and efficient reception staff. Same with the morning breakfast team and good food. Big rooms and hotel has recently been refurbished with a lovely modern european style pool and garden area. Would deifantely come back.

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Helpful?
Thank Mekongarts
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

We really appreciate your feedback and I'm glad to hear you enjoyed your stay with us. It is always nice to hear that our guests feel comfortable and appreciated. We look forward to welcoming you back in the future!

Manchester, United States
Reviewed 3 weeks ago

Staff friendly, but the hotel is worn. Greeted by an..."old" odor as I walked to and in the room. Very load (75db on my iPhone app) AC unit when operating gave a very poor nights sleep. worn linens & mattress

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lukerF860SQ
Management response:

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. I am happy to announce we will be undergoing a full...

Springfield, Missouri
Reviewed 4 weeks ago

We have been coming here annually for 5 years. We've always had wonderful service and the breakfast in the restaurant is excellent. It is also a great location since we were able to travel to multiple areas. I love that every room has a fridge in it too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jenniferhH6127KZ
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Jennifer, Thank you so much for your kind review and comments. It is always a pleasure to welcome you back 'home', and we look forward to it every year. We look forward to your next visit.

Columbia, Missouri
Reviewed 4 weeks ago

Andrew(I think that is his name) at the front desk on evening shift was helpful and knows how to treat guests with his sense of humor. We felt welcomed. One of the restaurant staff in AM. His name starts with J and says "Texas Ranger" on his name tag, under his name. You should feel lucky if he serves you...

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Helpful?
Thank maruko3510
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

We truly appreciate you staying with us and giving us such a great review! I am delighted to hear you enjoyed your stay, our staff was friendly and helpful, and our amenities were to your satisfaction. I will be sure to share your feedback with our team and give them the praise they deserve, they all work very hard to...

New York
Reviewed 16 February 2017

Clean and quiet rooms, consistent breakfast and dinner and friendly staff. I stay here every time I'm in Irving and I take advantage of the shuttle to the office. The staff make you feel welcome. There are also fitness and laundry rooms.

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Helpful?
Thank AlmostAnywhere44
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

It is always a pleasure hearing feedback from our guests, and especially those who stay with us frequently. We appreciate you making us your "home away from home" and look forward to serving you for many years to come!

Marietta, Georgia
Reviewed 15 February 2017 via mobile

Was in Texas for a wedding reception. The staff (front desk, housekeeping, restaurant) were very efficient and courteous. The hotel is undergoing renovations but that fact did not effect our stay. The room was clean and quiet and the bathroom amenities were good. The breakfast was very good. The custom omelettes were very good. Also, the fitness room was small...

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Helpful?
1Thank biztraveler5350
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Thank you so much for your kind review! It was a pleasure having you with us, and I'm so glad you enjoyed your stay. Our team works really hard to provide a "home away from home" experience for our guests. I will share your comments with our team and we hope to welcome you back soon!

Rockport, Texas, USA
Reviewed 14 February 2017

From the welcome I received as I checked in...clerk introduced himself, the chef and bar tender standing beside him, I felt truly welcome at this hotel. If I am ever close by and need a hotel... I would surely stop in!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank G4590KSlindat
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

I am so glad to hear that you felt welcome from every one of our departments! We would love to welcome you back anytime you are in the DFW area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Las Colinas hotel is convenient to DFW International Airport and many local attractions. You’ll be within walking distance of shopping , restaurants, and major employers. Ride our courtesy shuttle anywhere within a 5-mile radius. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Las Colinas

Address: 7516 Las Colinas Blvd, Irving, TX 75063
Region: United States > Texas > Irving
Price Range: ₹ 5,948 - ₹ 23,072 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Las Colinas 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Hilton Garden Inn Las Colinas Hotel Irving
Hilton Garden Inn Irving
Hilton Irving
Las Colinas Hilton Garden Inn
Irving Hilton Garden Inn
Hotel Style:
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Las Colinas staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Las Colinas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shopping mall nearby”
 of 5 bubbles Mekongarts, 4 Mar 2017 | Read review
“Be prepared to be receive great service!”
 of 5 bubbles pacoa2013, 30 Jan 2017 | Read review
“Will stay again sure”
 of 5 bubbles SumitSeng, 16 Jan 2017 | Read review
“ask for a room in the teens, away from the stairways and elevators for enhanced quiet”
 of 5 bubbles 925gingerb, 8 Jan 2017 | Read review
“Room 102 1st floor with separate exit, no noise, easy access to lobby”
 of 5 bubbles Selin11201, 24 Oct 2016 | Read review
5 of 5