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Best Western Plus Intercontinental Airport Inn

384 reviews
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Traveller (22)
Room & Suite (7)
Hotel & Grounds (20)
Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Intercontinental Airport Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (384)Write a Review
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All reviewswaffle housebest westernsintercontinental airportbedroom areanext morninggreat hotelbathroom lightshuttle servicehot breakfastexcellent staybusiness tripclean roomking suiterooms are largeone night stayearly flightwake up call
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1 - 5 of 364 reviews
Reviewed 4 weeks ago

The hotel is still dealing with repairs after hurricane Harvey which totally ruined everything on the first floor. The hotel management is doing a good job of keeping the hotel running during the repair work.More

Review collected in partnership with Best Western
Thank 728fredg
Response from Best Western Pl... I, Front Office Manager at Best Western Plus Intercontinental Airport InnResponded 3 weeks ago

Thank you for your polite words about our establishment. We've glad that we could still provide terrific service to you during your stay with us. We're trying our best to provide nothing, but the best of all we have to our guest. We hope to...More

Hotel's Favourite
Reviewed 17 March 2017 via mobile

I had parked my car here using the app SpotHero. Oh course this hotel was awesome and provided me with a shuttle to and from the airport. But wait, when I returned my car battery was dead and Martha working the front desk jumped it...More

Thank Hannah W
Response from Best Western Pl... I, Guest Relations Manager at Best Western Plus Intercontinental Airport InnResponded 18 March 2017

We are glad that you reaped the benefits of us being so close to the airport. I'm truly sorry about your car battery. I'm glad that she was able to help get your car up and running for you. I'll be passing along the message...More

Reviewed 9 December 2017 via mobile

My family and I got stranded in Houston, TX. We had the option of staying at the airport until the next morning. Yet with a quick call to this hotel they accomedated 6 adults with in 5 min.s and gave us a great rate. Rooms...More

Thank Alohilani M
Reviewed 29 November 2017

Sadly, the entire 1st floor of the hotel was under repair due to Hurricane Harvey which I was told at the time of reservation. Limited breakfast, which I knew and was fine with. Staff was very nice. Room was nice overall but the bathroom was...More

Review collected in partnership with Best Western
Thank Tami S
Reviewed 14 November 2017

The counter employees at this hotel were courteous, helpful and went out of their way to make my experience bearable. The hotel is under going a renovation; floors taken up, bear cement exposed; walls knocked out and taped with tape; distinct moldy order in corridor...More

Review collected in partnership with Best Western
Thank Cherice H
Response from Michael S, Guest Relations Manager at Best Western Plus Intercontinental Airport InnResponded 15 November 2017

We appreciate your thoughtful comments. Thank you for your kind words regarding our staff. They are committed to making each guest's stay a comfortable one and we are working extra hard during this time to accomplish this goal. I apologize for the disappointment you experienced...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 86 - US$ 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Humble
#5 Business Hotel in Humble
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
Details
Price range
US$ 86 - US$ 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Humble
#5 Business Hotel in Humble
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
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Traveller (22)
Room & Suite (7)
Hotel & Grounds (20)
Bathroom (2)
Questions & Answers
Ask a question
TKEVancouver
17 January 2018|
Answer
Response from Alohilani M | Reviewed this property |
Call and ask for Chase the manager. He can help you out.
1
Vote
Judy K
10 May 2017|
Answer
Response from Michael S | Property representative |
We are around 2.5 miles from the Netiv Center, a 10 minute drive.
0
Votes
Crystal A
8 December 2016|
AnswerShow all 2 answers
Response from Michael S | Property representative |
Our shuttle runs from 5 am to midnight. As long as your flight is not delayed, you should have enough time. Please call the front desk as soon as you can once your flight reaches the gate. Thank you.
0
Votes
Room Tips
"stay away from this hotel"
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"I recommend you stay somewhere else"
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"When leaving go out the back way it is easier to access the road to the airport."
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"Very easy to drive to the IAH. You can also use their free shuttle. I have stayed there 5 times and will stay..."
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