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Holiday Inn Express Houston Bush Intercontinental Airport East

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Holiday Inn Express Houston Bush Intercontinental Airport East
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123 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Houston Bush Intercontinental Airport East
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Showing 115: English reviews
Drexel Hill, Pennsylvania
Reviewed 29 October 2014

Employees were very friendly and helpful. And also they were alway available. They gave me good choices for local places to eat. It was a good location for getting to get on and off the highway. They bed was very comfortable.

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Helpful?
Thank bbosha
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear bbosha, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare

Goleta, California
Reviewed 7 October 2014

Stayed here for two nights in October 2014. Rooms were clean. Staff was very pleasant. Breakfast was adequate. Lobby and the reception area was clean and welcoming. What needs to be corrected/updated. 1. Outlets in the rooms are old and don't look secure. When you try to plug or unplug something, the outlets move too much. No convinient outlets for...

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Helpful?
Thank R P
Chicago, Illinois
Reviewed 4 October 2014

Staff was really nice. I appreciated the $1.00 washer and dryers!! Airport shuttle was partnership with local Rocket Parking company and worked great. I would definitely stay here again as the close proximity to IAH makes early flights manageable.

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Helpful?
Thank Ryan D
Reviewed 24 September 2014 via mobile

Friendly welcoming staff. Shuttle was prompt and driver helpful and courteous. Room was large clean and well maintained. Bed was a welcomed comfort after two weeks in Europe. Great place for an overnight when traveling with an overnight layover.

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Helpful?
Thank TAMAN1951
London, United Kingdom
Reviewed 21 September 2014

Be warned - l arrived at this hotel to stay nights 04Aug & 05Aug on two separate reservations as I didn't know what flight I'd be on. On arrival Reception staff could only find my first night and not the second in their reservation system, despite me having an IHG confirmation number for both nights! They modified my first reservation...

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Helpful?
3Thank White787
Richard V, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Greetings, I do understand your trouble with this matter, I have personally tryed to reach out to you via calls. Just to let you know we have issued credit back to your card for the mistake on our part. It will take 5-7 business days to reflect the changes to your bank account. If you have any questions please feel...

Reviewed 20 September 2014 via mobile

Excellent service, helpful staff, convenient location, very clean and big size rooms, very nice shuttle service, excellent gym. Breakfast was hot and delicious, kitchen was cery clean, employe was very courteous and helpful.

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Helpful?
Thank Sukhdev S
McAllen, Texas
Reviewed 13 September 2014 via mobile

Not the quality of the holidayinn express I know. Convenient on price and near to the airport. Staff is great and service oriented. Rooms are not too clean and looks very old! Normally I stay at the IHG hotels, next time will look for a different option.

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Helpful?
1Thank Erensto D
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear Erensto D, Thank you for your recent stay with us and reviewing our property. Please accept our deepest apologies for the issues you had encountered over the cleanliness of the room. Your comments are being shared with the hotel management and appropriate action will be taken. The feedback we receive from our valued guests, like you, enables us to...

Reviewed 10 September 2014

I just spent five nights at the Holiday Inn Express and I must say that I was impressed. I was working those five days at IAH and having shuttle service was imperative. I chose the hotel as it was recommended by one of my coworkers. The room was spotless, the bed comfy, the breakfast offered selections from healthy to comfort...

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Helpful?
Thank Katy D
Long Beach, New York
Reviewed 21 August 2014 via mobile

I travel approximately 50 percent of the time and stay exclusively at IHG hotels. First, let me say that when I am paying 160+ per night for a room, I expect a few things: It is clean, there are bathroom supplies for my hair/soap/etc, and there is coffee downstairs in the morning. I am currently on my Day 2 here...

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Helpful?
1Thank sraz101
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear sraz101, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We are glad to see the manager was able to address your concerns. We take all of the reviews we receive very seriously as they allow us to identify...

Guatemala City, Guatemala
Reviewed 12 August 2014

Avoid this hotel at all. My room was old, but that's not the issue, it was disgusting. The top on the kitchen had old food dryed and crusted, the sheets where yellowish and stained, when I moved the bedroom curtain to close it I found an old key envelope, there was hair in the bathroom, dust in most things bust...

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Helpful?
1Thank r_cool81
IHGCare, Guest Relations Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Dear r_cool81, We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional information regarding your stay. Sincerely, Karen G. Case Manager IHGCare

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Houston Bush Intercontinental Airport. We offer the luxuries of a full service hotel at the convenience of an Express. All of our rooms are 2 room suites with living room and bedroom that feature a Microwave and Refrigerator, High speed Wireless Internet, and our Smart Start Hot Breakfast. ... more   less 

Additional Information about Holiday Inn Express Houston Bush Intercontinental Airport East

Address: 7014 Will Clayton Pkwy, Humble, TX 77338-8168
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: ₹ 6,078 - ₹ 9,477 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Houston Bush Intercontinental Airport East 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Houston Bush Intercontinental Airport East Hotel Humble
Holiday Inn Humble
Humble Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevator.”
 of 5 bubbles Victoria477, 8 Jul 2016 | Read review
“Best to keep away from the road side of the hotel as it can be noisy.”
 of 5 bubbles Dons1977, 16 Jun 2016 | Read review
“Doesn't matter. They are not noisy !”
 of 5 bubbles Dumos, 26 May 2016 | Read review
“We chose to eat at Chipotle just north of the hotel. There did not seem to be a multitude of dining options. The rooms have a nice fridge and microwave.”
 of 5 bubbles Travelartgolf, 19 Apr 2015 | Read review
“Avoid room 107 until the door had been repaired.”
 of 5 bubbles Houcktj, 5 Apr 2015 | Read review
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