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Quality Inn & Suites IAH Bush Airport - East

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Traveller (45)
Room & Suite (5)
Pool & Beach (1)
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Overview
  • Excellent33%
  • Very good30%
  • Average15%
  • Poor10%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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31 - 35 of 123 reviews
Reviewed 9 July 2015

I generally really like Holiday Inn Express, but this one needs a lot of help. It is undergoing construction, which is desperately needed given its run down appearance. Still, they should warn you of this when booking. A hotel really only needs to do two...More

Thank Bobcharli
Response from IHGCare, Guest Relations Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 25 July 2015

Dear Bobcharli, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regrading your check in experience and the room assignment which was unacceptable. We will address...More

Reviewed 24 April 2015

Due to business, my schedule was changed and I was left scrambling to change flights, cars and somehow forgot to find a Hotel!!! The holiday Inn Express by IAH not only found me a room but did so with EXCELLENT customer service and grace. the...More

Thank Paul P
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 16 June 2016

Thank you so much for your comment, we appreciate it. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 19 April 2015

This place has the basics covered very well. Friendly helpful staff, quiet rooms with separate sleeping area and TV area. Goog shower and very prompt and friendly shuttle to the airport. A comfortable place in a wacky city.

1  Thank Travelartgolf
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 16 June 2016

Thank you , Our staff appreciates all comments made for their efforts to serve you. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 8 April 2015 via mobile

Stayed here for one night on layover for Iah airport. Great staff at reception and the manageress was wonderful very attentive and dos follow ups to make sure all was ok. The shuttle driver was also excellent and really couldn't have helped anymore Room very...More

Thank Stevebing_12
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 16 June 2016

Thank you, It's something our staff takes great pride in, so we value your feedback. we appreciate your comment , and we hope you will visit us again. Sincerely,

Reviewed 5 April 2015

To be so close to the airport, this is surprisingly quiet. I normally stay at the Holiday Inn just to the south of the airport where the planes are taking off and their engines are roaring. From this Holiday Inn Express, the airport is just...More

Thank Houcktj
Response from IHGCare, Guest Relations Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 23 April 2015

Dear Houcktj, Thank you for the candid review. We appreciate your kind words regarding our staff. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room Service
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 69 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$ 69 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
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Traveller (45)
Room & Suite (5)
Pool & Beach (1)
Questions & Answers
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LeahSheen38
9 September 2016|
Answer
Response from Victoria477 | Reviewed this property |
Our room just had a tub/ shower combination..
0
Votes
Joe C
3 December 2014|
Answer
Response from Margarita G | Property representative |
Greetings, We have our complimentary shuttle service that will start at 4:30am everyday. The night prior to your departure we will sign your room up for the shuttle service to IAH airport. Should you have any further... More
0
Votes
Room Tips
"Away from elevator."
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"Best to keep away from the road side of the hotel as it can be noisy."
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"Doesn't matter. They are not noisy !"
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"We chose to eat at Chipotle just north of the hotel. There did not seem to be a multitude of dining options..."
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