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Hilton Houston Westchase

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#66 of 500 Hotels in Houston
Certificate of Excellence
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625 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Houston Westchase
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Showing 596: English reviews
Arizona
Reviewed 2 weeks ago

Given few choices for the Hilton brand in Westchase area of Houston, this hotel is conveniently located. Staff is friendly. Hotel is old, and could use a make-over. Woke up all four mornings with the worst backache ever. I guess beds are worn out.

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Helpful?
Thank Doug F
Breaux Bridge, United States
Reviewed 3 weeks ago

Good stay and very clean. Great location in Houston. Restaurants, gas stations, shopping and the interstate were very convenient . I would definitely stay again. I attended an event at the Arena Houston and the proximity was very close. I wanted to stay at a safe area hotel. The parking lot was full so when I parked and took out...

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Thank K2898IHkarenp
park ridge il, United States
Reviewed 3 weeks ago

Great hotel staff. Especially Roselby Zelaya. Nice,clean rooms. The fillet in your restaurant was one of the best ever. Good location. Everything seems to be on Westheimer. There were 2 tour buses at your hotel and your staff took care of them in a timely manor - not always an easy task.

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Thank Richard L
Houston, Texas
Reviewed 3 weeks ago

I stayed here 14 days during my business trip. the room is clean and staff are very respectful and polite. The location is good, close to Galleria and many restaurants and also 10 min drive to Memorial shopping mall and city center. if I would travel private I may not chose this hotel because of the price but for sure...

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Thank mana62y
San Jose, California
Reviewed 4 weeks ago via mobile

First of all I am frequent user of hilton properties but this one turned out to be bad. First of all no parking, then lot of broken stuff. Not good hotel per hilton standards. Look for other if you can

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Helpful?
Thank harishbachuwar
Daniel R, Front Office Manager at Hilton Houston Westchase, responded to this review

Thank you for your feedback on your experiences. I am sorry you did not enjoy your stay, but I hope that we can make it right for you on your next visit.

Kilgore, Texas
Reviewed 4 weeks ago

I have not been to this part of Houston for many year. I was impressed with the hotel's amenities. Beautiful pool though I did not have an opportunity to swim. Checked in on the Executive Floor so I was able to enjoy the breakfast which was similar to others. The Rio Ranch restaurant connected to the hotel was very convenient...

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Helpful?
Thank Anna R
Daniel R, Front Office Manager at Hilton Houston Westchase, responded to this review

We want to thank you for your review of the Hilton Westchase. I am glad to hear that you had a chance to dine in our restaurant the Rio Ranch. Thank you for staying with us and we look forward to your next visit!

Reviewed 4 weeks ago via mobile

Hilton brand raises great expectations. The hotel is great, the rooms are nice and the location is good, but doesn't go the extra mile. Restaurant service at night is poor, there is no local rentar car, and a few things that make life easier and pleases the guests.

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Helpful?
Thank Beatriz F
Daniel R, Front Office Manager at Hilton Houston Westchase, responded to this review

Thank you for your review on Trip Advisor of the Hilton Westchase. We appreciate your business and hope that you visit again soon. We do offer a Hilton shuttle that goes in a 3 mile radius and there are plenty of car rental locations within that area. I apologize that we did not communicate that to you on your first...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

Guest services major screw up and cost me 70.00 more for a ride to the airport. Not a business friendly hotel no coffee or continental in lobby area Restaurant on property average at best -and pillows are terrible.

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Thank Esclo
Daniel R, Front Office Manager at Hilton Houston Westchase, responded to this review

I can completely understand your frustration. Traveling is challenging enough and getting to the airport on time is a necessity. I am greatly sorry for your inconveniences and hope that you can try us again so we can make it right.

Salt Lake City, United States
Reviewed 2 November 2016

Nicely located and quiet location, lots of food options within walking distance in a safe area. Wonderful views and pleasant staff. Would definitely stay at this property again. Pool area is relaxing, lobby is nice and fitness area is what you would expect. Didn't eat at Rio Ranch so nothing to review.

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Helpful?
Thank Ryan B
Daniel R, General Manager at Hilton Houston Westchase, responded to this review

Next time you will have to try the Rio Ranch! I am so glad that you enjoyed all the other amenities though. We love to hear that your experience was great and you love the property. Thank you for taking the time out of your day to write a Trip Advisor review. We appreciate it so much.

Boston
Reviewed 2 November 2016

Enjoyed this refuge in the Houston Westchase area as it felt like a home away from home. The peaceful lobby allows privacy everywhere in the lobby to use the internet, have a drink or a private meeting. The overnight rooms have very comfortable beds. Staff are excellent and cannot do enough for you with friendly service day and night.

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Helpful?
Thank LindaBoston
Daniel R, Front Office Manager at Hilton Houston Westchase, responded to this review

I am so glad that you enjoyed your time with us at the Hilton Westchase. Thank you for describing your experiences in our peaceful lobby area. I know the staff appreciates your comments. We hope to see you very soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the stylish Westchase district just off Sam Houston Tollway, this Houston hotel is located 30 minutes from both major airports, Hobby (HOU) and George Bush (IAH). We're ideal for business travelers and guests of ABB, Halliburton, SAP, Phillips 66, etc. We offer panoramic views of the city from the floor-to-ceiling windows of your guest room, spacious suite or executive level upgrade. Our hill country-inspired steakhouse, Rio Ranch, is located on the property and boasts mesquite wood-grilled steaks and Texas cuisine, perfect for a special occasion, business dinner or private party. ... more   less 

Additional Information about Hilton Houston Westchase

Address: 9999 Westheimer Rd, Houston, TX 77042-3802
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: ₹ 5,381 - ₹ 14,780 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston Westchase 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Hilton Houston Westchase Hotel Houston
Hilton Hotel Houston
Houston Hilton
Hotel Style:
#38 Romantic Hotel in Houston
#66 Family Hotel in Houston
#83 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Westchase staff and other travellers.
1 question
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Cairo, Egypt
over a year ago

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Questions? Get answers from Hilton Houston Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably better on the top floors”
 of 5 bubbles 534christophed, 6 Dec 2016 | Read review
“The suites are very comfortable and roomy on the Executive floors.”
 of 5 bubbles 184annar, 7 Nov 2016 | Read review
“first floor close to everything else especially if you dont want to use elevator”
 of 5 bubbles biyet2013, 26 Aug 2016 | Read review
“819 was fantastic”
 of 5 bubbles ChicagoWineGeek, 24 Aug 2016 | Read review
“Ask for a room on the backside of the hotel for quieter rooms.”
 of 5 bubbles TravelerDavidfromGA, 24 Jul 2016 | Read review
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