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The Whitehall Houston

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The Whitehall Houston
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298 Reviews from our TripAdvisor Community

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There are newer reviews for The Whitehall Houston
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Showing 285: English reviews
Hillsboro, Oregon
Reviewed 3 weeks ago

I've done events for years and this was hands down the easiest hotel to work with on all fronts. All of the staff were very accommodating and very on top of every aspect of our event. It was a wonderful experience!

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Helpful?
Thank 279mtaylor
SKhatri, Manager at The Whitehall Houston, responded to this review

We are thrilled to read the event held at The Whitehall Houston was a resounding success. With our technology-rich venues, upscale facilities and central location in Downtown Houston, our goal is to make sure every event we host is outstanding. I will share your compliments with my team. We are pleased that we met your expectations for a flawless event...

Tucson, Arizona
Reviewed 3 weeks ago

The check-in was effortless and the staff was really friendly. I was in a King bedroom, the room was very spacious and clean and the bed was comfortable as well. The bathroom was nice with the lighted led mirror as a great addition. The room has a southern homey feel to it, with modern updates. Would recommend and plan on...

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Helpful?
Thank rp0711
SKhatri, Manager at The Whitehall Houston, responded to this review

We are delighted you and your friends enjoyed the southern hospitality at The Whitehall Houston. It’s great to read your comments about how much you enjoyed your well-kept room and that you got a good night’s sleep. Thank you for recommending us. We look forward to hosting you all again! Best Regards, Sal Khatri General Manager

Reviewed 3 weeks ago via mobile

Hotel was very nice great courteous staff food was very awesome very clean and located close to enough places to visit and check out and have some fun..... the valet we're very hopeful and the front desk people we're very nice

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Helpful?
Thank Coy M
SKhatri, Manager at The Whitehall Houston, responded to this review

Thank you for the wonderful review and especially the kind comments about our staff. We are glad you enjoyed our spotless property and downtown location. Your feedback will be shared with our team, especially Front Desk and Valet staff to know they contributed to your outstanding stay. We hope The Whitehall Houston is your first choice every time you visit...

Reviewed 3 weeks ago

I spent a weekend in Houston and stayed at the Whitehall. The hotel itself is beautiful. The staff made the stay very enjoyable. They were welcoming and responded quickly to any inquires I had. There was a slight error with my bill, which I did not notice and they approached me about it and fixed it. The hotel is located...

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Helpful?
Thank James M
SKhatri, Manager at The Whitehall Houston, responded to this review

James, we are delighted you chose The Whitehall Houston for your recent visit to our city and are happy to read our location was perfect for your needs. Our staff is always willing to go above and beyond what is required to satisfy a guest's request and I will share your compliments with them. It was our genuine pleasure to...

Reviewed 3 weeks ago

I have been to the The Whitehall Hotel twice and every time I have nothing but excellent service from the staff. They are very attentive, professional, and go out of their way to make your stay a pleasant one. I would definitely would make reservations with them again.

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Helpful?
Thank Manuel N
SKhatri, Manager at The Whitehall Houston, responded to this review

Many thanks for coming back to stay at The Whitehall Houston for another great experience. We are delighted to know we exceeded your expectations once again. We are glad your business visit was enjoyable and look forward to your return. Best Regards, Sal Khatri General Manager

Houston, Texas
Reviewed 3 weeks ago via mobile

So I went to this hotel for a weekend getaway with my boyfriend. First of all I want to make a huge shoutout to Ashika Patel. She was extremely professional, such a sweetheart and she truly made this weekend amazing. The rooms were perfect and they were very well kept. The hardwood floors were a nice touch. The valets service...

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Helpful?
Thank Justina G
SKhatri, Manager at The Whitehall Houston, responded to this review

Justina, thank you for your wonderful feedback, particularly about our complimentary shuttle service. We are thrilled you and your boyfriend had a great time at The Whitehall Houston. We are delighted to read you loved our outstanding service, downtown location and the facilities we provide. It’s also pleasing to know you had a good time at Part & Parcel, our...

Reviewed 3 weeks ago

checkin was quick and easy. room service was amazing. valet was very helpful with a car issue. staff was nothing but great. beautiful hotel, friendly staff very clean will definitely stay here again!!!

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Helpful?
Thank jason s
SKhatri, Manager at The Whitehall Houston, responded to this review

Jason, thank you for your wonderful feedback. We are so glad we were able to deliver enjoyable experience to you during your stay. We strive to provide our guests outstanding hospitality and your compliments serve as encouragement to all of us. We look forward to hosting you and your friends again at The Whitehall Houston. Best Regards, Sal Khatri General...

Houston, Texas
Reviewed 4 weeks ago via mobile

I was here for a girls getaway weekend. The front desk people are extremely friendly and courteous. I checked in with Ashika she was such a delight! She definitely made an impression! After I checked in she also called me to make sure I was happy with the room and offered any further assistance I need through out my stay!...

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Helpful?
Thank priiyyoo
SKhatri, Manager at The Whitehall Houston, responded to this review

It’s so nice to read your wonderful review about your stay with friends at The Whitehall Houston! We are thrilled you had an excellent time and enjoyed the exceptional service provided by our Front Desk team, especially Ashika. It’s also great to know you loved your well-appointed room and the time you spent at our wonderful terrace bar listening to...

Dhahran, Saudi Arabia
Reviewed 4 weeks ago via mobile

This is a very nice hotel with great restaurant and bar internally and friendly staff to ensure you have a nice stay. There is also close proximity to downtown destinations, sporting events, and some of the greatest bars and restaurants on Main Street and in midtown nearby. I highly recommend this hotel when visiting Houston

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Helpful?
Thank BakerBak19
SKhatri, Manager at The Whitehall Houston, responded to this review

Thank you for taking the time to review your stay at The Whitehall Houston. It’s great to know our location was perfect for your needs and our staff took good care of you. We appreciate you taking the time to recommend our great service and wonderful accommodations to others. We look forward to your next visit! Best Regards, Sal Khatri...

Dallas, Texas
Reviewed 4 weeks ago

I have stayed at the hotel a few times now and received amazing service each time along with quality food and drink. The outside patio is a great atmosphere to meet up for business or friends with outstanding food and great wait staff. My room had a great downtown view with the front desk always helpful.

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Helpful?
Thank dinger133
SKhatri, Manager at The Whitehall Houston, responded to this review

Many thanks for coming back to stay with us at The Whitehall Houston for another great experience. We are delighted you continue to find our hotel your home away from home when in the Houston area, and we are always happy to see a familiar face. It is great to know that you continue to enjoy our service and facilities....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith Street, Houston, TX 77002 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: ₹ 9,452 - ₹ 18,032 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room facing the outdoor bar area, or prepare hear live music all night”
 of 5 bubbles llorenztibbs, 22 Feb 2017 | Read review
“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
“all three rooms i have stayed in were quiet and had great views”
 of 5 bubbles dinger133, 27 Jan 2017 | Read review
“Definitely share in on the hospitality and you could be treated to some perks!”
 of 5 bubbles angelt745, 26 Jan 2017 | Read review
“Request a high floor if you like the city view”
 of 5 bubbles kbetts397, 20 Jan 2017 | Read review
5 of 5