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The Whitehall Houston

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239 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW

On the upside? Staff! Good Texan hospitality and attentive staff are a must in a good hotel. But you need more if you are going to be a giant in Texas. You need rooms that are "spot-on". And while the sleeping areas are doable...the bathrooms are small, dark and outdated. Really need to lighten them up and do some work... More 

Helpful?
Thank sonja b
Tucson, Arizona
2 reviews
Reviewed 2 days ago NEW

This is my second time staying at the WhiteHall and it was great just like the first. The rooms are nice and have a homey modern feel to it. The light up mirror in the bathroom is nice. The beds are comfy and clean. They provide free cookies and water in the rooms which is great addition. I had a... More 

Helpful?
Thank Henry P
1 review
Reviewed 5 days ago NEW via mobile

We had a wonderful time! We loved the hotel's mid-century/hip lobby. The rooms were great. And the staff was delightful! Great evening chilling at the patio bar! And the shuttle took us to and from the concert at Toyota. So conveniently located for downtown, the museums, restaurants & bars! Would definitely recommend and stay again! So much fun!

Helpful?
Thank CBMDAL
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear CBMDAL, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a fun memorable stay with us while attending the Barbara Streisand concert at the Toyota Center. It was a pleasure to have you. I... More 

Houston, Texas
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 6 days ago NEW

Pros: Excellent Customer Service: We stayed here with a group of people. I stayed in room #807. First, I must say the customer service from Jorge was outstanding. The gentleman remembered my name throughout my stay. Secondly, the bar outside is exceptional along with great customer service too. Third, the valet service was outstanding-as well! Cons: The hotel is an... More 

Helpful?
Thank lovetotravel318
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear lovetotravel318, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that your overall stay was great especially with our southern hospitality. I am however sadden to hear regards to your friend's stays. I wish we were informed... More 

Fort Worth, Texas
Level Contributor
411 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
Reviewed 1 week ago via mobile

The outside blue lights are the most striking feature of this place named for white halls. It is among the less preferred of the "I Prefer" hotels in a forty year old building neither historic nor modern. It is half the Za in ZaZa. But at $169 for an executive king with two drink and two breakfast coupons and free... More 

Helpful?
1 Thank Chuck N
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Chuck N, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am glad to hear that you had a great stay overall with us but sadden to see that we were not able to make your stay a five star stay. We... More 

2 reviews
Reviewed 1 week ago via mobile

Great 4 night stay! The staff is very friendly and helpful throughout the hotel. The new renovation is very attractive and up to date. Our room had all of the needed conveniences like cable, wifi, coffee, great shower and towels. And the bed and bedding was heavenly. The restaurant served a very good breakfast for a good price. The location... More 

Helpful?
Thank dkwillis
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear dkwillis, Thank you so much for taking your time to fill out an online response regards to your recent stay with us at The Whitehall Houston! I am delighted to hear that you had a great four night stay! We are always striving to perfect our southern hospitality and it is always pleasant to hear that we were able... More 

Willamette Valley, Oreon
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago

not much about this hotel. Our suite was furnished with standard office type furniture. nothing really comfortable. Not too much wrong with the hotel just nothing special. Holiday inn level quality. Place was empty during mid week.

Helpful?
Thank gerrythetravelhund
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear gerrythetravelhund, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston hotel. I am sadden to hear that we were not able to make your stay a memorable stay with our southern hospitality. I hope that we can have the chance to have... More 

Washington DC, District of Columbia
Level Contributor
222 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 1 week ago

The Whitehall (formerly Crowne Plaza) Is a 12 story 1970's era hotel. It's been nicely renovated but the well appointed rooms are smallish as befits it's vintage. I had a meeting at the Chevron building a block away so it fit my needs. The desk personnel are terrific. The small pool gets little autumn sun because of the surrounding taller... More 

Helpful?
Thank psyduck1947
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear psyduck1947, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston hotel. I am happy to hear that our location and service were terrific for your business trip in Houston. We hope we can have the honor to have you back soon so we... More 

2 reviews
Reviewed 2 weeks ago via mobile

Room was cozy, very clean. Went on a weekday very quiet. Restaurant in hotel was also great and outstanding service. Tried the Mac and cheese stuffed fried chicken it was great! Highly recommend! Was 30 for parking but in this area I think that's average. Pillows were the best I want to buy them wish I knew where to get... More 

Helpful?
Thank Jennifer F
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Jennifer F, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a excellent stay with us. Thank you so much for the wonderful feedback and because we care and we are all about southern... More 

Alexandria, Virginia
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

We had nothing but great service! The staff of this facility were personable, helpful and extremely friendly. I had an issue with my room upon check in and the room was changed within five minutes. We worked closely with the staff for a meeting we were holding and they were all so generous and attentive. Useless when going to meeting... More 

Helpful?
Thank Getawaygalsd
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Getawaygalsd, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston! I am delighted to hear that you had a a great stay with us overall. It was our true pleasure to have you here for the meeting and stay. Well we very much... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith Street, Houston, TX 77002 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: ₹ 7,569 - ₹ 15,478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a top floor room for great views!”
 of 5 bubbles Henryp606, 2 Dec 2016 | Read review
“Incidental $75/per stay”
 of 5 bubbles lovetotravel318, 28 Nov 2016 | Read review
“If you get a room overlooking the ground floor outdoor bar and go to bed early the music may disturb you.”
 of 5 bubbles psyduck1947, 21 Nov 2016 | Read review
“Our deluxe King was just a little small by Texas standards..”
 of 5 bubbles lmlunsford, 15 Nov 2016 | Read review
“Higher rooms away from the service elevator”
 of 5 bubbles SteveRHouston, 14 Nov 2016 | Read review
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