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Westin Galleria Houston Hotel

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Westin Galleria Houston Hotel
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920 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Galleria Houston Hotel
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Showing 835: English reviews
Tulsa, Oklahoma, USA
Reviewed 10 October 2013

convenient location. several restaurants around in the galleria mall and other nearby places. room was clean and updated. Parking is free. friendly staff. I would recommend when visiting the Houston area

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Helpful?
Thank Gandorn
Jennifer R, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Dear Gandorn, Thank you for sharing insight on your recent stay at the Westin Galleria. We appreciate all guest feedback and are thrilled to hear that you had a memorable experience with us. It would be our pleasure to continue providing you with the full Westin Experience on any future travels to the Houston Galleria area. Best wishes, Jennifer Rincon

Edmonton, Canada
Reviewed 10 October 2013 via mobile

I have stayed at this hotel multiple times when I am in Houston on business. The gym is the nicest gym facility I have encountered on my travels - you never need to wait for a cardio machine and they have a wide range of weights. The hotel desk clerks are always very friendly and willing to help. I also...

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Thank AlbertaBound0
Houston, Texas
Reviewed 7 October 2013

This was my first time at this hotel. It was very relaxing and I truly enjoyed my stay there. Staff was so nice, room very clean & the food was good also. I asked the staff could I have a late check-out (which was my 1st time) and she stated "not a problem." Sundays are a good time for late...

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Helpful?
Thank Erica B
Jennifer R, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Dear Erica B., We are thrilled to hear that you enjoyed your recent stay at the Westin Galleria! We genuinely try to accommodate all of our guest’s requests including late check-out and am glad to hear that we were able to fulfill this for you. We hope to continue providing you the full Westin Experience during your future trips to...

Charlotte, North Carolina
Reviewed 5 October 2013

Stayed six nights during a church convention and experienced six very restful nights. The convenience of the meeting rooms being located close to the elevators and through the mall was perfect. The custodial staff: extremely professional, accommodating, and friendly.

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Thank hmendinghall
Gilbert, Arizona
Reviewed 1 October 2013

Hotel is in excellent location and has direct access to all floors of the Galleria Mall from it 3rd flr entrance. It's staff are very courteous and helpful. There are lots of places to eat and lots & lots of shopping available. The hotel has two towers...the Westin Galleria and the Westin Oaks. Both are accessible to the mall area...

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Thank Tommy J
Buffalo, New York, United States
Reviewed 1 October 2013

An wonderful experience although rooms could use updating. Service was excellent and staff was quite helpful. The Galleria mall is a wonderful place to shop have all the best stores. Corridors are very cold I used a shawl when I left the room. The restaurant next to the hotel was OK , not a place I would dine if other...

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Thank Max3515
Arlington, Virginia
Reviewed 30 September 2013

The hotel overall is pretty nice with nice facilities and good customer service. However, the hotel corridors and halls are kept at a ridiculously cold temperature, even for a city with Houston's climate. The cold is so bad we could faintly see our breaths in the hallways. Time after time, I would run into people in hallways and the elevators...

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1Thank NoVATarheel
Buffalo, New York
Reviewed 22 September 2013

I was in Houston for a conference. The hotel is attached to the Galleria mall which could easily be described as a mall on steroids. In addition to numerous stores the mall has an ice skating rink and you can rent skates. I did not dine at the hotel restaurant. The room was comfortable, with large oversized beds and WiFi...

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1Thank plm54
Dallas, Texas
Reviewed 20 September 2013

An excellent all around stay. Valet helpful on a very busy day. Front desk and concierge very courteous. Quality of finishes was nice. Best part was the comfortable bed linens. Best I've ever felt. Everything in the room worked as intended. Definitely the place to stay for shopping at the Galleria. Don't have to even go outside.

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Helpful?
1Thank Jim8018
Anita J, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings Jim8018, We appreciate your very kind words regarding the level of service you received from our staff. We are always delighted to learn how we make such an impact on our guests and thrilled you thoroughly enjoyed your stay with us. We hope your travels bring you back to our area so we have another opportunity to have you...

Reviewed 20 September 2013

I thouroghly enjoyed my stay and would recommend this hotel to anyone interested staying in the area. Very clean, modern rooms with excellent staff to accommodate your every need. I enjoyed having everything I wanted to do so close, didn't have to drive anywhere. Definitely the only hotel I plan on staying at in the Houston area.

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1Thank Bckate08

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 W Alabama St, Houston, TX 77056-5801
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 10,096 - ₹ 22,853 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin Houston
Houston Westin
Hotel Style:
#31 Luxury Hotel in Houston
#125 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Westin Galleria Houston Hotel staff and other travellers.
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Questions? Get answers from Westin Galleria Houston Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book early (4+ weeks in advance) to get favorable rates.”
 of 5 bubbles 494zafars, 30 Dec 2016 | Read review
“Higher floors have great city/skyline views.”
 of 5 bubbles Tracytravelsfun, 14 Dec 2016 | Read review
“Don't take the rooms close to the elevators”
 of 5 bubbles Dan_98765, 10 Nov 2016 | Read review
“Views of rooftops of the Galleria Mall only.”
 of 5 bubbles Bookshelfish, 4 Nov 2016 | Read review
“All is fine ..”
 of 5 bubbles TarekR749, 30 Oct 2016 | Read review
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