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Westin Galleria Houston Hotel

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Westin Galleria Houston Hotel
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921 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Galleria Houston Hotel
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Showing 836: English reviews
Rotterdam, The Netherlands
Reviewed 13 April 2014

Stayed for 8 nights in Westin Galleria early April 2014. The staff is friendly, and the location is great in uptown Houston at the Galleria mall. That's all the positives really. The rooms are dated, and the additional charges quickly add to the bill. I paid USD 190 per night for the room alone. Seems reasonable for the location. However,...

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2Thank JantienK
Lincoln, United Kingdom
Reviewed 11 April 2014

The hotel itself is spacious, clean and very accessible. The staff are helpful, courteous and went out of their way to help with cabs etc. The mall in the galleria has plenty of elevators and wide walkways. It is well situated to travel around Houstons tourist spots by cab. I would recommend the hotel to a wheelchair user or their...

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Helpful?
Thank tphill65
Lake Charles, United States
Reviewed 9 April 2014

Hotel is a great price! The rooms have always been excellent! For a few extra dollars you can add the package for breakfast in the Galleria Grill/Restaurant and late checkout when available! Always close to your room when shopping and dining! So many restaurants right there in the galleria, whether casual, quick, family or an adult evening! We have stayed...

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Thank Jessica P
Jennifer R, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Dear Jessica P, We appreciate your continued loyalty to the Westin Galleria. It is great to hear that we have assisted in creating some pleasant memories in the past. We hope to continue providing you with a relaxing escape during your next trips to the Houston Galleria area. Best wishes, Jennifer Rincon

Abu Dhabi, United Arab Emirates
Reviewed 31 March 2014

I had stayed in several Westin hotels and this one is the least impressive. The room is a bit outdated. However it is clean and a good size. The valet and front desk staff are very friendly and efficient.However, more training is needed for the housekeepers. We had stayed for 2 nights, and the housekeeper only threw away the rubbish...

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Thank MzNomad
Rome, Italy
Reviewed 18 March 2014

After having very much enjoyed stays at other Westin hotels, I had quite high expectations of staying at the Westin Galleria. Unfortunately those expectations were not met by this Westin, and there are several things that can be improved. Even though check-in was friendly and efficient, I ended up being assigned a room with a non-operating safety deposit box and...

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1Thank peri&rini
Jennifer R, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Dear Peri&Rini, We appreciate the time you took to provide us with this candor. We appreciate all guest feedback as it provides us with invaluable insight to the guest experience. We regret that we did not provide you with a relaxing and rejuvenating stay. It is never our intention to cause a disruption in our guest’s stay and apologize for...

new york
Reviewed 17 March 2014

ok and expensive no breakfast in hotel--you have to go to the "food court" next door only stay there if you have to ! located in Houston Galleria, the prime and oldest shopping center otherwise everything "ordinary"in hotel

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Thank jjjaaa_10
Jennifer R, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Dear jjjaaa_10, We appreciate the time you took to review your recent stay at the Westin Galleria. We regret that you did not enjoy a peaceful and rejuvenating stay with us, and that the location of the Daily Grill caused a disruption in your stay. It is never our intention to cause a disruption in our guest’s visits and regret...

Southern US
Reviewed 15 March 2014

I have to travel a lot for work, and hotels are a hassle, but I love staying in Westins when I can. This one had that great Westin smell in the lobby. The gym was good, and the location, connected to a great mall, can't be beat. A Starbucks in the mall opened early and was a great choice for...

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Helpful?
Thank swimmy4
Jennifer R, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Dear swimmy4, We truly appreciate the time taken to review the Westin Galleria. It is always our delight to provide our guests with abundant initiatives in order to create a life more relaxed and comfortable. We are delighted to hear that you experienced our uplifting White Tea calming fragrance at the hotel lobby as well as enjoyed the WestinWORKOUT fitness...

Bordeaux, France
Reviewed 7 March 2014

I stayed two nights in the hotel in February 2014. The rooms are big, clean and very nice. The restaurants are great (especially for breakfast), the convenience of the galleria is very nice as it is part of the hotel. Great hotel suggestion for a good Houston stay!

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Helpful?
Thank Nicocha
Jennifer R, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Dear Nicocha, We thank you for your five-star review at our Westin Hotel Galleria. It is our pleasure to always deliver a instinctive and memorable stay to our guests. We hope to host you again if your travels bring you back to Houston Galleria. Best Wishes, Analia Croatto

San Francisco, California
Reviewed 5 March 2014

I stayed there for meetings in Houston. Great service and rooms, and as importantly the hotel has a direct entrance to the Galleria, which makes it very convenient for breakfast, lunch and dinner meetings. I highly recommend if you need to be in the area.

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Helpful?
Thank Laurent606
Jennifer R, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Dear Laurent606, It is a pleasure to hear that you experienced a wonderful stay at the Westin Galleria and that our convenient location assisted you during your visit. We are appreciative of your five-star review and hope to have the privilege to hosting you again in the future. Best Regards, Analia Croatto

Chicago, Illinois
Reviewed 5 March 2014

Attended conference for a few days. Good sized corner room. Windows don't open, but do block potential outside noise from adjacent interstate. Good limited-menu mini restaurant on second floor and independent Oceanaire seafood restaurant on first floor. Catered breakfast buffet for conference had terrible powdered scramble eggs and cold sausage, but luncheon and dinner conference seated hotel food was quite...

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Helpful?
Thank MarshBruce

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 W Alabama St, Houston, TX 77056-5801
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 10,096 - ₹ 22,853 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
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Also Known As:
Westin Houston
Houston Westin
Hotel Style:
#31 Luxury Hotel in Houston
#125 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Westin Galleria Houston Hotel staff and other travellers.
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Questions? Get answers from Westin Galleria Houston Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on high floor - I enjoyed the workout room which included a spin bike”
 of 5 bubbles Kari04151970, 18 Jan 2017 | Read review
“book early (4+ weeks in advance) to get favorable rates.”
 of 5 bubbles 494zafars, 30 Dec 2016 | Read review
“Higher floors have great city/skyline views.”
 of 5 bubbles Tracytravelsfun, 14 Dec 2016 | Read review
“Don't take the rooms close to the elevators”
 of 5 bubbles Dan_98765, 10 Nov 2016 | Read review
“Views of rooftops of the Galleria Mall only.”
 of 5 bubbles Bookshelfish, 4 Nov 2016 | Read review
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