We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Galleria Houston Hotel

1,010 reviews
#107 of 517 Hotels in Houston
Save
Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“daily grill”(61 reviews)
“heavenly bed”(18 reviews)
“self parking”(27 reviews)
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 220.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Houston hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c70c470f2f8840aca1afcf75b63336ee", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":99114,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32436780],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":220,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c70c470f2f8840aca1afcf75b63336ee","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":244,"lowestMetaPrice":220,"additionalPartner":false,"highestMetaPriceDisplay":244,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":244,"lowestMetaPrice":220,"highestMetaPriceDisplay":244,"hotelName":"Westin Galleria Houston Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM3MGM0NzBmMmY4ODQwYWNhMWFmY2Y3NWI2MzMzNmVlIiwiQUlLIjoiM2EyMTU0NGQzZDQ2NDU2ZWIwYmVmZTZiYjcxMzI4NzQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$ 220", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32436780":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,010)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
There are newer reviews for Westin Galleria Houston Hotel
See the most recent reviews
Filter reviews
917 results
Traveller rating
287
294
200
87
49
Traveller type
Time of year
LanguageEnglish
More languages
287
294
200
87
49
Show reviews that mention
All reviewsdaily grillheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantenjoyed my staybusiness tripgalleriaconferencevaletgymgaragestarbucksconvenience
FilterEnglish
Updating list...
301 - 305 of 917 reviews
Reviewed 28 March 2015

Stayed here now three times over the last three years on annual trips to Houston on business. Most convenient to shopping mall, so plenty to walk round, which of course is important since it is not necessarily practicable in Houston weather from other hotels to...More

Thank Richard C
Reviewed 24 March 2015

The front desk people were friendly and informative. They offered me free WiFi at the front desk for signing up as a Westin member (also free). They charged me for valet parking when I self parked, but they did not give me a hassle in...More

Thank Levi W
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 28 March 2015

Dear Levi W, Thank you for taking the time to review your recent stay at the Westin Galleria. We appreciate all guest feedback as it provides us invaluable insight to the guest experience. We have begun renovating our elevators and will be expanding to our...More

Reviewed 23 March 2015

I had the pleasure of staying here for 8 nights recently whilst on a work trip. The room was spotless everyday, all the members of staff I came into contact with were very friendly with the highest level of customer care/service I have witnessed in...More

Thank Jim B
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 2 April 2015

Dear Jim B, We are thrilled that you enjoyed your stay at the Westin Galleria. We greatly appreciate your praises of our staff, we truly are lucky to have such great people as part of the Westin team and assure you we will celebrate your...More

Reviewed 22 March 2015

The hotel has great location, but it really needs a facelift, the elevators are very old, the carpet in the room smells, the safety deposit box was not working, the water inthe shower smelled funny, fishy like. It is vey covenient to stay if you...More

Thank MLL72
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 28 March 2015

Dear MLL72, Thank you for taking the time to review your recent stay at the Westin Galleria. We appreciate all guest feedback and assure you that we will review all aspects you addressed. We have begun our renovation, starting with our elevators. We hope you...More

Reviewed 22 March 2015

After leaving another of the Westin chain hotels, I stayed at The Westin in the Galleria, Houston. I had a very comfortable and spacious room. My only real complaint has nothing to do with the hotel itself. There is a lot of construction going on...More

Thank L0r1H
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 28 March 2015

Dear L0r1H, We appreciate your review of the Westin Galleria. We sincerely apologize for the noise caused by the Galleria mall’s expansion. We try and work with the Galleria to minimize any impact of noise caused by the construction for our guests and appreciate you...More

View more reviews
PreviousNext
15960616263184
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$ 163 - US$ 393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 163 - US$ 393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Tenderminded1430
21 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
PreviousNext
123
Room Tips
"Top floor but dont expect any views"
Read review
"Higher floors give You a great view ."
Read review
"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
Read review
"Ask for Westheimer side."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing