We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Westin Galleria Houston Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Westin Galleria Houston Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

936 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Westin Galleria Houston Hotel
See the most recent reviews
Showing 850: English reviews
Burlington, New Jersey
Reviewed 22 December 2016

Although the hotel is dated... And in the middle of the mall... Its very convenient... No cost to park is a plus... However should renovations begin... Suggest an executive floor and amenities...like most Westins...with JW Marriott and Drake near by... I suggest this location step up quickly...

 Report
Helpful?
Thank alendab2016
Management response:

Greetings alendab2016, Thank you for taking the time to provide valuable insight on your recent stay at the Westin Galleria Houston. We are delighted to know our convenient location and parking options elevated a relaxing stay and accurately portrayed our commitment in providing a tranquil first impression. As we continue with renovations, we understand challenges may arise but I can...

Dallas, TX
Reviewed 21 December 2016 via mobile

Hotel room is quite nice but parking was an absolute frustration - possibly due to Christmas rush at the mall. Still, there should be an area for guests so that you don't have to endlessly circle around looking for a spot. No lounge or benefits for SPG Gold members unlike at other hotels.

 Report
Helpful?
Thank earroyave
Management response:

Greetings earroyave, Thank you for providing us with valuable insight regarding your recent stay at the Westin Galleria Houston. I regret to know the parking availability obstructed an otherwise serene stay. Due to the nature of our location, during the holiday season the mall parking spaces are in high volume. However, we do have our valet services available for an...

Iola, Texas
Reviewed 14 December 2016

We stayed overnight for a football game. The staff was kind and professional. The hotel was immaculate and beautifully decorated for Christmas. The room was super clean and the shower was fantastic! The location is walking distance to restaurants and shopping. The only negative points that I can say because I am frugal with my money would be having to...

 Report
Helpful?
Thank Tracytravelsfun
Management response:

Greetings Tracytravelsfun, Thank you for taking the time to provide us feedback on your recent stay at the Westin Galleria Houston. We are thrilled to know our pleasing aesthetic was reflective of the Westin experience! We are delighted to know our Heavenly shower, cleanliness and central location in the Galleria were the perfect fit to ensure this invigorating stay. Please...

Reno, Nevada
Reviewed 8 December 2016

The overall experience in the Galleria area is fantastic. Shops, dining and nightlife all are intertwined to make this area..... Houston's premier hot spot for travel and living. The Westin didn't disappoint on cleanliness and I look forward to planing future meetings & events at this prim location. Thank you for the friendly hospitality and great guest service.

 Report
Helpful?
2Thank TheReview12908901
Management response:

Greetings TheReview12908901, Thank you for taking the time to provide us with feedback on your recent stay at the Westin Galleria Houston. I am delighted to know that our centralized location made this trip an even more invigorating experience. We are thrilled to share that we are currently renovating our property and we hope that you are too! Should your...

New York City, New York
Reviewed 5 December 2016

Good hotel but terrible service. The room was nice but that was the only thing about my stay. It was just the basic things that made me did not like my stay. The people at the front door did not greet me. No attempt to take my bags and no greeting of welcome to the hotel. House keeping fail to...

 Report
Helpful?
Thank deesol714
Management response:

Greetings deesol714, We appreciate you for taking the time to provide us with feedback on your recent stay at the Westin Galleria Houston. I regret that this incident hindered an otherwise invigorating experience and I sincerely apologize that we did not create a warm-welcoming Westin experience as we are committed. Should your travels bring you back to the Galleria Houston,...

Reviewed 26 November 2016 via mobile

Be the first at The Galleria on Black Friday... stay at The Westin and you don't even have to go outside to shop or to bring purchases back to the room and go for another round! On Thanksgiving night, we went to the festive Christmas Tree lighting a free blocks away, then dinner at The Capitol Grill .... and got...

 Report
Helpful?
Thank Jenny H
Management response:

Greetings Jenny H, Thank you for taking the time in providing us with feedback on your recent stay at the Westin Galleria Houston. We are delighted by your 5 star rating! I am thrilled to know our convenient location was able to facilitate your shopping indulgement. If your travels bring you back to our city, I hope you give us...

buenos aires
Reviewed 15 November 2016

It is our second stay at the hotel. If you plan to go shopping, the location is great: you are right in the Galleria mall. The hotel rooms and big, with a wide view. The bathrooms are big and ok. The staff is kind. But: though the check in time is 3pm, at that time we were still waiting for...

 Report
Helpful?
Thank esthercbuenosaires
Candance T, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings esthercbuenosaires, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria Houston. We are happy to hear that our central location provided you with convenient attractions that encouraged an invigorating experience during your stay. I would like to extend our sincerest apologize for any inconveniences that did not reflect our brand...

Sao Paulo, SP
Reviewed 10 November 2016

Used this hotel while visiting Houston for medical reasons. It is not the closest to MD Anderson but it's the best place to stay. Rooms are comfy and - for the highlight - if you take the lift to the third floor you are in the mall! If you are looking for the most luxurious or hip there are probably...

 Report
Helpful?
Thank Dan_98765
Candance T, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria Houston. We appreciate your 5 star rating! We are overjoyed to hear that our Heavenly Beds, spacious rooms along with the convenient surrounding attractions enhanced an personalized experience during your stay. Should your travels bring you back to the Houston Galleria,...

Denver, Colorado
Reviewed 7 November 2016

Our stay in this hotel was limited but it was very close to the Galleria Mall. You could access the mall right from the hotel. We were with a group tour so our dining was separate. Breakfast was minimal with no frills. Dinner was better but 24th floor Monarch room was freezing.

 Report
Helpful?
Thank hillcolorado
Candance T, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings hillcolorado, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria Houston. As a Starwood Hotel and Resort, we thrive to exceed our guests expectations and I am sadden to know we unsuccessful in the area of fine dining. I would like to extend our sincerest apologize for any inconveniences, please...

The Woodlands, Texas
Reviewed 5 November 2016

SPG Platinum for Life so I have some knowledge of SPG brands. This seems like a tired Sheraton with the Westin brand name and, frankly, I find this misleading. It's location, inside the Houston Galleria upscale mall and within a business area is its draw. It's fine for a nights' stay for business but that's all. It is only a...

 Report
Helpful?
2Thank Bookshelfish
Candance T, Guest Relations Coordinator at Westin Galleria Houston Hotel, responded to this review

Greetings Bookshelfish, Thank you for taking time to provide us with feedback on your recent stay at the Westin Galleria Houston. As a Starwood Hotel and Resort, we thrive to exceed our guests expectations and I am sadden to know that amenities did not reflect our commitment in providing our guest with the highest level of service. I would like...

302 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (172)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (23)
Viewed
Room/Suite (56)
Viewed
View from Room (20)
Viewed
Bathroom (12)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (43)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (117)
Viewed
Amenities (24)
Viewed
Pool (14)
Viewed
Dining (8)
Viewed
The Hotel (21)
Viewed
Traditional Queen Room (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Hyatt Regency Houston/Galleria
Great Uptown
JW Marriott Houston
JW Marriott Houston
#35 of 501 in Houston
795 reviews
Great Uptown
Hyatt Place Houston/Galleria
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 W Alabama St, Houston, TX 77056-5801
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 10,327 - ₹ 23,399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood, Priceline, Booking.com and Jetsetter so you can book your Westin Galleria Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Houston
Houston Westin
Hotel Style:
#32 Luxury Hotel in Houston
#125 Business Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Westin Galleria Houston Hotel staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Westin Galleria Houston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room closer to the elevator means less walking as the complex is vast”
  • Double Room
  • Dated restroom
  • View of the pool
  • Bathroom
  • Cityview
  • Double Room
  • Double Room
  • Dated bathroom
 of 5 bubbles 391benjaminl, 1 Mar 2017 | Read review
“Don't choose a room at all. Stay somewhere else.”
 of 5 bubbles reyeskr, 30 Jan 2017 | Read review
“rooms on high floor - I enjoyed the workout room which included a spin bike”
 of 5 bubbles Kari04151970, 18 Jan 2017 | Read review
“book early (4+ weeks in advance) to get favorable rates.”
 of 5 bubbles 494zafars, 30 Dec 2016 | Read review
“Higher floors have great city/skyline views.”
 of 5 bubbles Tracytravelsfun, 14 Dec 2016 | Read review
5 of 5