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The Lancaster

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#1 of 504 Hotels in Houston
Certificate of Excellence
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The Lancaster
The Lancaster
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1,363 Reviews from our TripAdvisor Community

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There are newer reviews for The Lancaster
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Showing 1,320: English reviews
Roselle, Illinois
Reviewed 2 weeks ago

This review comes a few months late, but I can still remember phenomenal experience as if it was yesterday! The hotel is family-owned, the staff is professional and extremely hospitable! Upon checking in, other than the tasty cookies we were offered, we were surprised with an upgrade to their Presidential Suite, top floor with stunning views of downtown skyscapers! The...

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Helpful?
Thank Anna L
LancasterManagement, Manager at The Lancaster, responded to this review

What a wonderful review to read as this truly makes our day. We hope to serve you again soon. Sincerely, Michelle M., Social Media Coordinator

New Orleans
Reviewed 2 weeks ago

Stop your hotel search & book here. First, the hotel is great. It is the oldest running hotel in Houston and is extremely well maintained. There is a great bar & restaurant downstairs and a free wine pouring every afternoon in the lobby. Everyone I came in contact with from the valet to the front desk to the bartender were...

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Helpful?
Thank nolabuck
LancasterManagement, Manager at The Lancaster, responded to this review

We are thrilled to see you sharing your experience with the online community and cannot thank you enough for your kind words. So glad you had an excellent stay! Sincerely, Michelle M., Social Media Coordinator

Reviewed 2 weeks ago

We stayed at the Lancaster during a family vacation to Texas for 1 night on our Spring Break. IT's an older hotel with character, but our 5th floor room was immaculate. The decor has a historic feel, but with top-end mattresses fixture, etc. There is a nice business center and lounge above the lobby, and the bistro in the hotel...

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Helpful?
1Thank Jonathan F
LancasterManagement, Manager at The Lancaster, responded to this review

Here at The Lancaster Hotel, we take great pride in being an independent hotel. We will continue to go above and beyond to ensure all guests have an exceptional stay. Many thanks! Sincerely, Michelle M., Social Media Coordinator

Reviewed 2 weeks ago via mobile

Our room was clean and well appointed. The breakfast buffet was excellent, with a very good selection, not just two or three items. You will want to dine at their restaurant. It was a pleasant experience. The food and service was top notch. Alvaro served us. You can't find a more friendly and efficient waiter. Others in the excellent staff...

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Helpful?
Thank Erika W
LancasterManagement, Manager at The Lancaster, responded to this review

You thoroughly enjoyed so many aspects of the hotel. What a great thing to hear from you. It was a pleasure to serve you! Sincerely, Michelle M., Social Media Coordinator

Reviewed 2 weeks ago

The hotel is beautiful, immaculate and comfortable. The big beds and upscale bedding, comfortable pillows and fluffy towels are great. However; the staff is exceptional. From the moment I arrived, every single staffperson made me feel welcome and taken care of. The shuttle drivers are friendly and personable. The smoked salmon appetizer in the lobby restaurant was delicious! When I...

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Helpful?
Thank Peggy G
LancasterManagement, Manager at The Lancaster, responded to this review

Many thanks for your comments and feedback. Our smoked salmon items are a favorite with bistro patrons and hotel guests. It was a pleasure to host you during your time in Houston. Sincerely, Michelle M., Social Media Coordinator

Richmond, Virginia
Reviewed 2 weeks ago

Now that my office has moved from the Galleria to Downtown, I have been searching for a regular place to stay when I am in town for work. I had tried the Marriott Marquis and JW but both felt to trendy and impersonal. On my third trip I stayed at the Lancaster and I am getting ready to book my...

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Thank UVA95
LancasterManagement, Manager at The Lancaster, responded to this review

What an honor to have gained a loyal customer. We truly appreciate your loyalty and will keep doing our very best to be your home away from home. Sincerely, Michelle M., Social Media Coordinator

Reviewed 2 weeks ago

Recently I stayed at The Lancaster and I was so comfortable I did not want to leave. I love the bathroom with the original brass fixtures in the bathtub. I actually saw a very famous person in the Lions Den but out of respect for their privacy I dont want to say who. That was actually a very pleasant suprise...

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Helpful?
Thank Frankie F
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for recommending The Lancaster Hotel to your friends and family. And we are so glad that you even got a glimpse of a celebrity. We hope to serve you again soon! Sincerely, Michelle M., Social Media Coordinator

Mesquite, Texas
Reviewed 3 weeks ago

My girlfriend and I celebrated her birthday in Houston, we attended the Houston Zydeco Crawfish festival which was held at Jones Plaza directly across the street from The Lancaster Hotel. We were greeted by Russell in the hotel, and enjoyed champagne and freshly baked chocolate chip cookies! The room was very nice, and it faced the street where the festival...

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Thank karenbar2n
LancasterManagement, Manager at The Lancaster, responded to this review

How wonderful to hear that you will be returning! We can't wait to see you again. Thank you for choosing The Lancaster Hotel. Sincerely, Michelle M., Social Media Coordinator

Baton Rouge, Louisiana
Reviewed 3 weeks ago

The staff was all amazing. Immediately from check in with Russell until receiving our car from valet upon check out. The daily breakfast was more than we could have expected and we utilized the complementary shuttle service which was an added bonus. Close to many restaurants, theaters and about 2 blocks from the public rail system.

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Thank jessicamdonahoe
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for your comments and feedback. It is an honor to read compliments such as yours and we will continue to serve guests to the very best of our ability! Sincerely, Michelle M., Social Media Coordinator

Lafayette, LA
Reviewed 3 weeks ago

We wanted a nice, conveniently located hotel for our weekend in Houston. The Lancaster was a beautiful, old hotel in the perfect location. However, the wonderful staff of the hotel was the best part of our stay! Adelina Stanley (the office manager) especially made us feel welcome and offered fantastic suggestions for places to eat and sites to see! We...

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Helpful?
Thank bourrefan
LancasterManagement, Manager at The Lancaster, responded to this review

Yes, our staff truly shines and distinguishes the Lancaster Hotel. Not only is the hotel immaculate, our staff deliver a personal touch that compares to none. Many thanks! Sincerely, Michelle M., Social Media Coordinator

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Lancaster
Bistro Lancaster
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 

Additional Information about The Lancaster

Address: 701 Texas St, Houston, TX 77002-2712
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: ₹ 10,364 - ₹ 28,501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston
Hotel Style:
#1 Romantic Hotel in Houston
#1 Luxury Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Lancaster staff and other travellers.
26 questions
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Questions? Get answers from The Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great rooms,lovely beds, great hotel, great breakfast”
1charlie, 22 Apr 2017 | Read review
“The windows have extra noise control panels in the windows. I have never stayed in a room that was noisy!”
LauraMcHenry, 19 Apr 2017 | Read review
“Romantic Get-Away”
267kathib, 14 Apr 2017 | Read review
“Room on the opposite side of Texas Street was very quiet.”
WhaGwanMiDere, 10 Apr 2017 | Read review
“Higher Rooms have great light”
Neverhome2013, 8 Apr 2017 | Read review
5 of 5