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Hyatt Regency North Houston

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Hyatt Regency North Houston
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549 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency North Houston
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Showing 525: English reviews
Des Moines, Iowa
Reviewed 7 November 2016 via mobile

Our flight was cancelled so we were put up here for the night. Better than other hotels I've been put up in by airlines. However the room had a smell of stinky feet, an ironing board was set up in our room upon arrival. Mini fridge made weird noises all night. On a better note the front desk guy was...

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Helpful?
Thank clbosco
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Good Evening, I am sorry to hear about your flight cancellation, but we were happy to have you stay with us given the unfortunate circumstances. I have passed along your guest room feedback to our Executive Housekeeper in order to make the proper corrections. We hope to see you return the next time you stop in Houston!

Munich
Reviewed 6 November 2016 via mobile

The hotel is close to the Houston Intll airport, but still very different to the usual airport hotels. The following items had been particularly positive: - Nice, recently renovated rooms. In particular if you consider value for money - Extremely silent rooms. In particular the indoor facing ones are a great recommendation - Extremely friendly service, even if considering the...

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Helpful?
Thank bho06
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Good Day, Thank you for your comments regarding your recent stay at our property! Our staff works hard to continuously deliver excellent service to our guests, and I am delighted that you got to experience it firsthand. We look forward to having your return the next time you are in town!

Columbia Mo, United States
Reviewed 1 November 2016

The hotel was near the airport we used to fly in and out of which made it easy. the staff was very helpful and very kind to all of our softball team that was staying at the hotel. they met all our needs and then some. excellent place to stay

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank John K
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello John, Thank you for your warm comments regarding your stay at our property. We pride ourselves on offering excellent service, and we are delighted when we are able to go above and beyond for our guests. We look forward to having you back the next time you are in the Houston area!

Reviewed 22 October 2016 via mobile

Arrived late - last minute change of hotel for an overnight stay - didn't find valet in front - plenty of parking down the hill - easy to roll luggage back up to check in! Greeted warmly at front desk - was told they'll send up "foam" pillows - wonderful architecture - open space - clean it was! Inviting room...

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Helpful?
Thank Jennifer R
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello Jennifer, I am delighted to hear that you enjoyed your stay with us and that you had excellent interactions with our staff. I will be sure to pass along the kind remarks to Nataly and Brittney- we look forward to having you back in the future!

Reviewed 16 October 2016 via mobile

Used to be my favorite hotel in the area. Unfortunately they are clearly feeling the oil downturn and it shows. The rooms have not been upgraded in a very long time and are starting to deteriorate. They don't feel clean either. As a gold/platinum member I was upgraded to the top floor. Was disappointed to see that they don't even...

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Helpful?
Thank Mike O
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hi Mike, It is with feedback such as your own that makes me excited to say that we are undergoing a renovation starting on November 1 of this year. This will include all of our guest rooms and meeting space, along with our restaurant. We have many exciting changes coming up to the hotel, and we can't wait to have...

Huntington Beach, United States
Reviewed 15 October 2016

I think there were ten of us staying at the hotel. Not in my group, but in the entire hotel. Resturant food was very poor. Amentities few, and you are not walking distance to anything. The crackers and cookies I did buy at the check in location were stale. Room was OK, but a very weird place and nothing to...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Thomas F
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Dear Thomas, Thank you for your recent feedback regarding your experience at our hotel. I have taken your concerns regarding the food to our Executive Chef to ensure any quality issues are immediately addressed. I am disappointed to hear that you did not enjoy your stay with us, but hope that you give us another opportunity in the future.

Chicago, Illinois
Reviewed 14 October 2016

Dirty q-tips and hair from past guests all over the room. I would definitely encourage others to choose another hotel. I didn't even order any food since the room was so nasty. I posted a more detailed review with pictures on Yelp.

Review collected in partnership with Hyatt Hotels
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1Thank Brandi M
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello Brandi, I am extremely disappointed to hear about your experience at our property. We have reviewed your room cleanliness with our Executive Housekeeping manager as well as with our housekeeping associates. I can assure you that this is not a normal occurrence at our hotel, and I can guarantee the next time you stay with us, it will not...

Austin, Texas
Reviewed 9 October 2016

We recently stayed here for a conference and were impressed with the facilities. Not too expensive and the staff was very helpful and friendly. Only complaint is that the restaurant is a little pricey and there aren't any other places nearby to eat. Also, they had a coffee station for those staying on the 8th floor, but it wasn't working....

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Helpful?
Thank Rachel M
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hi Rachel, Thank you for your positive feedback regarding your most recent stay with us. We were happy to host you for your conference and happier still to hear how our staff took great care of you. We have addressed the coffee machine on the 8th floor and passed along your pricing concerns to our Food and Beverage Director. We...

Reviewed 7 October 2016

I contacted the hotel in a stressful situation, I needed a block of 9 rooms immediately. In 2 hours they had our rooms booked on the same floor and arranged a meal for 30 with a buffet service in the restaurant. My room was quiet, spacious, had a mini refrigerator and the kingsized bed was really comfortable. The location is...

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Helpful?
Thank Kagatime
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello Kagatime, I am delighted to hear that we were able to meet your needs during your stay with us and that we were able to help alleviate even a little bit of your stressful situation. We look forward to having you back for a good time the next time you are in Houston!

The Netherlands
Reviewed 2 October 2016 via mobile

Nice hotel close to IAH, good bar and nice staff always ready to help. I highly suggest this place if you have an early flight to catch but not if you are in town for shopping (far from Galleria or Woodlands malls).

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Helpful?
Thank Nic0Mari
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello, I am delighted to hear that you had an excellent stay at our property. We love feedback such as yours and we look forward to having you back the next time you are in the area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hyatt Regency North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant. ... more   less 

Additional Information about Hyatt Regency North Houston

Address: 425 N Sam Houston Pkwy E, Houston, TX 77060-3507
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,412 - ₹ 14,528 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency North Houston 3.5*
Number of rooms: 335
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Hotels.com, Travelocity, HotelsforEveryone, Priceline and Jetsetter so you can book your Hyatt Regency North Houston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston North - Greenspoint Hotel Houston
Hotel Style:
#58 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency North Houston staff and other travellers.
2 questions
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Questions? Get answers from Hyatt Regency North Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book early”
 of 5 bubbles garyfm2016, 17 Jan 2017 | Read review
“The little sandwich shop in the lobby is surprisingly awesome”
 of 5 bubbles BackPackGuy007, 10 Aug 2016 | Read review
“Great stay if you don't park a vehicle”
 of 5 bubbles BigDawgBR, 27 Jun 2016 | Read review
“Enjoy a room that overlooks the lobby below.”
 of 5 bubbles N5858AMmikem, 22 Jun 2016 | Read review
“Rooms are large and staff were friendly but not an ideal airport hotel.”
 of 5 bubbles smushie, 11 Jun 2016 | Read review
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