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Crowne Plaza Houston - Brookhollow

Expedia.comUS$ 92*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 110*
US$ 92*
US$ 110*
US$ 92*
US$ 110*
US$ 92*
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Crowne Plaza Houston - Brookhollow
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532 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston - Brookhollow
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Showing 517: English reviews
Greenville, SC
Reviewed 13 August 2013

I stayed here for 1 night in August 2013. This hotel is very aged with zero signs of a single renovation. I only stayed one night because I checked out early and went to a near by Hilton. I originally had a 4 night reservation. I am a Platinum member with IHG and Gold with Hilton so I split my...

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Helpful?
Thank majones7
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

Thank you for taking the time to comment on your recent stay at the Crowne Plaza Houston Brookhollow. I am glad that you enjoyed the hotel team members. Our goal is to make your stay as comfortable as possible. There are plans to renovate the hotel in 2014 and I will update the various social media sites when the details...

Hot Springs, Arkansas
Reviewed 6 August 2013

My wife and I recently stayed at the Crown Plaza Hotel on the Northwest Freeway in Houston, and were most happy with the staff and accommodations. We were at a Bowling tournament for the Buzzard club of America and the C.P. was our host hotel. The front desk went above and beyond to make sure all was well with everything.

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Helpful?
Thank Bill D
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

Thank you for taking the time to write about your recent visit to the Crowne Plaza Hosuton Brookhollow. I am very pleased to hear that you had a wonderful stay at the hotel. The hotel team enjoyed hosting your group. I have past on your comments to the front office staff. I look forward to hosting your group in 2014....

San Antonio
Reviewed 1 August 2013

Stayed at the Crown Plaza for business. The hotel has seen better days. Although it is a large hotel, there was only one employee visable when I walked in the door for my evening arrival. It had the feel of motel in a small town. The clerk was very friendly, and the hotel appeared to be relatively clean, but the...

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Helpful?
Thank Bill S
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

Thank you for taking the time to comment on your recent stay at the Crowne Plaza Houston Brookhollow. I am glad to hear that you found the hotel staff to be friendly/ There are plans to renovate the hotel in the near future and will provided the exact information when it to becomes available. Again, thank you for your feedback....

Dallas
Reviewed 30 July 2013

My wife and I stayed at the Crowne Plaza Houston Brookhollow. The staff was probably the best staff I've ever experienced at a hotel. Henry treated us great, so did the other lady (I think her name was Rita). Unfortunately, Intercontinental Hotel Group has let this hotel get into pretty bad shape. 3-star hotel it was not, because of the...

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Helpful?
Thank Trey C
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

I want to thank you for taking the time to comment on your recent stay at the Crowne Plaza Houston Northwest Brookhollow. There are plans to renovate certain areas of the hotel in the future. Watch our progress on our Facebook page at https://www.facebook.com/cphoustontx?ref=hl I have shared your comments with our team members and stressed that their efforts are being...

Reviewed 19 July 2013

Drivers are always willing to take you and pick you up wherever you need within 5 miles as per hotel policy if you dont have a car, rooms are really confortable and the location is quiet, it is surrounded by lot of places to have a good meal

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Helpful?
Thank Willis_B_99
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

Thank you for taking the time to share your experiences at the Crowne Plaza Houston Brookhollow. I know that both Carlos and Stanley enjoy working with our guests' and take pride in their work. I am happy that you notice their commitment to providing you with an enjoyable experience. I will personally congratulate both of these gentlemen. I look forward...

Meridian, Mississippi, United States
Reviewed 17 July 2013

The first leg of our trip took us from Meridian, MS to Galveston, TX to see relatives! This was great.....but real adventure set in when we made the trek from Galveston up I 45 all the way over to NW Houston.......my Mississippi travels do not provide me much practice in the multi lanes of the Houston freeways.....mercy....so much traffic, so...

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Helpful?
1Thank Belinda M
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

Thank you for taking the time to comment on your recent stay to Crowne Plaza Houston Brookhollow. I agree with your comments on the Houston traffic, but was happy to hear that our team was able to provide you with good driving directions. I have passed on your comments to Henry Strait and congratulated him on a "job well done"...

Houston, Texas
Reviewed 3 July 2013

We thoroughly enjoyed our stay at this hotel. We were there for an overnight getaway. From the time we walked into the door until the time we left after eating breakfast, all the stafff we enteracted with were very cordlal and attentive. Especially, Mr. Henry Strait, who greeted us at the concierge desk when we arrived. We were very impressed...

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Helpful?
1Thank Patience1818
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

Thank you for your positive recommendations concerning the Crowne Plaza Houston Brookhollow. I am extremely pleased to hear that hotel team was cordial and attentive. I have passed your words to the entire hotel team and stressed the importance of this experience. Again, thank you taking the time to share your hotel experience. David Comerota General Manager

hinokisnow
Reviewed 27 June 2013

This hotel has been updated and certainly has some nice things (nightly reception, good continental breakfast, and shuttle services to area locations every thirty minutes). My problem with the stay was the mildew smell in my room. I got a headache every day of my weeklong stay from it. I mentioned this to the front desk staff and they did...

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Helpful?
Thank hinokisnow
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

Thank you for your feedback on your recent stay at the Crowne Plaza Houston Brookhollow. I am inspecting your room to ensure that the room is up to standard. Also, I am discussing the matter in which your concerns were handled. Agian, thank you for your feedback. David Comerota General Manager

Mobile, Alabama
Reviewed 24 June 2013

I wanted to complement the staff of this hotel, I was there for a training class, I wanted to mention Rita Washington, she was there at my check in and there at my check out. First class employee. The entire stay was very pleasant and I would return for a pleasure trip.

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Helpful?
1Thank Danadis
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

Thank you for taking the time to comment on your recent stay at the Crowne Plaza Houston Brookhollow. I have shared your comments with Rita Washington and congratulated her on a job “well done". Our team is committed to providing friendly service to our guest. I hope you think of our hotel on your next visit to Houston. David Comerota...

Austin, Texas
Reviewed 24 June 2013

I've stayed at the Crowne Plaza Houston many times on business and it has always been a restful stay. The Staff is always helpful, Rita, Raquel, and Megan are great. The rooms are clean and the location is convenient.

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Helpful?
1Thank Kenny T
CPNorthwest, General Manager at Crowne Plaza Houston - Brookhollow, responded to this review

I was very happy to hear that your experience with our front office team was enjoyable. I have shared your comments with the entire hotel team. It is our goal to provide this experience to all of our guests. Thank you for your feedback and look forward to meeting you on your next visit to Houston. David Comerta General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Northwest Hotels convenient location in Northwest Houston, Texas on US Highway 290 offers easy access to downtown Houston, The Houston Galleria shopping district and many area attractions. A full service hotel offering all the luxuries you have come to expect from a Crowne Plaza if coming to town for business or leisure. Business travelers visiting Weatherford, International Paint, Oceaneering, National Oilwell/Varco, Menniger Clinic, Caterpillar, Cooper Cameron, David Weekley Homes, Siemens or Dresser will find Crowne Plaza NW Hotel the perfect location to work and relax. With over 17,000 square feet of convention & meeting space and a dedicated meeting planner on property, we can accommodate almost any size meeting. The Crowne Plaza Houston NW Hotel features one of Houston's premier restaurants in Remington's Grille & Bar which offers upscale dining and room service. Each guest room is updated with complimentary Rukas WI-FI access, work desk and includes our fabulous Sleep Advantage package ensureing a restful nighs sleep. A key accessible club lounge is available for breakfast Monday Friday from 6 AM - 9 AM and an evening reception including hors d'oeuvres and cocktails available from 5 PM - 7 PM, Monday Thursday evening. Our friendly staff provides world class service which makes this Houston hotel 'The Place to Meet'. ... more   less 

Additional Information about Crowne Plaza Houston - Brookhollow

Address: 12801 Northwest Fwy, Houston, TX 77040-6301
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,042 - ₹ 8,856 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston - Brookhollow 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Crowne Plaza Houston - Brookhollow Hotel Houston
Hotel Style:
#88 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Crowne Plaza Houston - Brookhollow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Somewhere else.”
DeanHobart_Australia, 29 Apr 2017 | Read review
“Do NOT choose room 111-the a/c does NOT work and room is right off lobby-very loud w/ people going by,all night long.”
BJCGarland, 11 Apr 2017 | Read review
“Do not accept a room on 2nd floor as it is open to lobby.”
G1698SKmichellem, 20 Feb 2017 | Read review
“I was on the second floor and it was nice and quiet.”
shalisan2017, 16 Feb 2017 | Read review
“10th floor”
denisecO5215EW, 13 Feb 2017 | Read review
5 of 5
Expedia.com
US$ 92* /night
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PricelineUS$ 92
Booking.comUS$ 92
HotelQuicklyUS$ 110
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Prices are for 1 room, 2 adults
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