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30/10/2017 31/10/2017
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    Crowne Plaza Houston - Brookhollow

    12801 Northwest Fwy, Houston, TX 77040-6301
    011 91 124 455 1263
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    30/10/2017 31/10/2017
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    US$ 161US$ 177
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    Traveller (76)
    Room & Suite (47)
    Pool & Beach (6)
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    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
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    Overview
    • Excellent48%
    • Very good25%
    • Average15%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “henry strait” (40 reviews)
    “front desk” (132 reviews)
    “older hotel” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Hampton Inn Houston-Brookhollow
    326 reviews
    #131 of 517 hotels in Houston
     
    Towneplace Suites Houston Brookhollow
    64 reviews
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    Sleep Inn & Suites Hwy 290 / NW Freeway
    33 reviews
    #226 of 517 hotels in Houston
     
    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
    172 reviews
    #39 of 517 hotels in Houston
     
    Rooms
    30 Oct31 Oct
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    1 room, 2 adults, 0 children
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    Reviews (537)
    There are newer reviews for Crowne Plaza Houston - Brookhollow
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    21 - 25 of 522 reviews

    Reviewed 2 December 2016

    Georgia was really exceptional, professional and customer-minded. She made me feel welcomed after a long day, checked me in smoothly and ensured everything was perfect. Erased all the hassle out of traveling. I'm not used to that these days and it lead me to write...More

    Thank intlmale2016
    Response from Larry B, General Manager at Crowne Plaza Houston - BrookhollowResponded 9 December 2016

    Thank-you so very much for writing your very first review on Trip Advisor regarding your recent stay at the hotel. I was delighted to read that you enjoyed your stay and was particularly pleased your encounter with our front desk made the experience pleasant. We...More

    Reviewed 18 November 2016

    Rita Washington, the desk clerk was outstanding. My company for got to make "4" reservations for my sales team and most of the hotels were booked full. She worked and was able to place us into the hotel and was an absolutely outstanding associate with...More

    Thank tgarza2016
    Response from Larry B, General Manager at Crowne Plaza Houston - BrookhollowResponded 23 November 2016

    Thank-you so very much in taking the time to write a review about our hotel and more specifically the customer service you received from Rita. I was certainly delighted that you took the opportunity to recognize Rita. We do take pride in offering our customers...More

    Reviewed 17 November 2016 via mobile

    The place is a no due to fleas & bugs. Madeline, Georgia, & Susie had great customer service! The hotel is pretty ran down and needs renovation! The ice machines don't work. Only floors 2 & 10 work! The best rooms were on the 10th...More

    Thank Rhg24
    Response from Larry B, General Manager at Crowne Plaza Houston - BrookhollowResponded 23 November 2016

    Thank-you for you review of the hotel. It is rare that that we have issues as described. For that I apologize. This is certainly not our standard. Because we are currently a pet friendly hotel it is certainly possible that fleas were present in the...More

    Reviewed 16 November 2016

    I planned a very low budget event at the Crowne Plaza in April of 2016. The staff and GM of the hotel misled me to believe that the Houston flooding did not affect the quality of their product. When I arrived on site from Dallas,...More

    Thank Stefie972
    Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 2 December 2016

    Dear Stefie972, We value your feedback during your recent business trip. Our goal is to consistently provide excellent guest experiences but it is unfortunate to see that this stay was not up to standards particularly with the service received from our hotel. I have sent...More

    Reviewed 16 November 2016

    Stayed here again for the arcade expo. The hotel has been updated and is improved since my last stay. Clean and quiet as before, however, still only one elevator was working. We ate at the bar one night. The food was good however there were...More

    Thank SDDC11
    Response from Larry B, General Manager at Crowne Plaza Houston - BrookhollowResponded 21 November 2016

    Thank-you for your recent review of the hotel. We certainly appreciate the feedback both positive and negative. We truly enjoyed having your group again this year. I apologize for the possible wait for breakfast. We are typically better than this. I am glad you enjoyed...More

    Hampton Inn Houston-Brookhollow
    326 reviews
    #131 of 517 hotels in Houston
     
    Towneplace Suites Houston Brookhollow
    64 reviews
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    Sleep Inn & Suites Hwy 290 / NW Freeway
    33 reviews
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    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
    172 reviews
    #39 of 517 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 98 - US$ 181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #88 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 294
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Crowne Plaza Houston - Brookhollow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Crowne Plaza Houston - Brookhollow Hotel Houston
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    Traveller (76)
    Room & Suite (47)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (44)
    Bathroom (7)
    Business Centre & Event Rooms (4)
    Nearby
    Hampton Inn Houston-Brookhollow
    326 reviews
    .16 km away
     
    Sleep Inn & Suites Hwy 290 / NW Freeway
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    .30 km away
     
    Towneplace Suites Houston Brookhollow
    64 reviews
    .26 km away
     
    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
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    1.23 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    6 reviews
    6.03 km away
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    6 reviews
    3.14 km away
    Questions & Answers
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    Room Tips
    "away from main road"
    Read review
    "Somewhere else."
    Read review
    "Do NOT choose room 111-the a/c does NOT work and room is right off lobby-very loud w/ people going by,all..."
    Read review
    "Do not accept a room on 2nd floor as it is open to lobby."
    Read review
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