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Four Points by Sheraton Houston Citycentre

243 reviews
#372 of 518 Hotels in Houston
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Traveller (54)
Room & Suite (23)
Dining (7)
Overview
  • Excellent13%
  • Very good35%
  • Average29%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton Houston Citycentre
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)Write a Review
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1 - 5 of 224 reviews
Reviewed 2 weeks ago

the location is nice, fancy restaurants, shops, movie theatre in the citycentre, within walking distance. the hotel itself is shockingly disappointing for a sheraton-branded hotel. the lobby and the bar area are fine, but the rooms are in extremely poor condition, the whole look and...More

Thank gergelyborz
Response from Jarren B, Front Office Manager at Four Points by Sheraton Houston CitycentreResponded 1 week ago

Thank you for taking the time to leave us some feedback regarding your recent stay at the Four Points by Sheraton Houston-CITYCENTRE. I apologize that the room did not meet your expectations. We recently completed a renovation to our Lobby and Bar area. We will...More

Hotel's Favourite
Reviewed 2 October 2017

The location is close to great dinning options that you don't have to drive to. The rooms were nice and the hotel has a nice lobby bar with a decent menu that won't break the bank. If you decide to drive there a lots of...More

Thank Robert W
Reviewed 2 weeks ago

i'm travelling a lot, but never seen so dated property in my life. opened in 70s and looks like the rooms wasn't updated, even the windows washed since then. hallways are smelly and dark, facilities are extremely old, everything is rusty and dirty. see photos...More

1  Thank csamb80
Response from Jarren B, Front Office Manager at Four Points by Sheraton Houston CitycentreResponded 2 weeks ago

Thank you for taking the time to leave us some feedback about your most recent stay at the Four Points by Sheraton Houston-CITYCENTRE. I apologize that your stay did not meet your expectations. We do have renovations plans for our guest rooms and corridors for...More

Reviewed 2 weeks ago

We recently spent a night in a suite at this hotel. The staff was friendly and helpful, the hotel has a nice lobby area and is located on the north edge of Citycentre which is one of my favorite shopping/dining areas in Houston. Checking-in was...More

Thank elgreco_11
Response from Jarren B, Front Office Manager at Four Points by Sheraton Houston CitycentreResponded 2 weeks ago

Thank you for taking the time to leave us some feedback about your most recent stay at the Four Points by Sheraton Houston-CITYCENTRE. We do have plans for renovations to our guest rooms and corridors in the coming year. We hope to have these renovations...More

Reviewed 3 weeks ago

Spent last night at the hotel, principally for location. the room was barely habitable. not cleaned (food and plastic bottle caps in the couch and in the heater). Had I not removed the materials from inside the heater grate, a fire would have occurred when...More

Thank alaskafish
Response from jgonzalez150, Manager at Four Points by Sheraton Houston CitycentreResponded 2 weeks ago

Good Afternoon alaskafish, I want to take this opportunity and personally apologize for the less than satisfactory stay you encountered while staying with us. I can assure you that we hold much higher standards than you experienced and I apologize this was not the case...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 87 - US$ 214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 87 - US$ 214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (23)
Dining (7)
Pool & Beach (1)
Hotel & Grounds (29)
Bathroom (5)
Questions & Answers
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Room Tips
"go somewhere else"
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"request a room away from the highway (toward the pool)"
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"Don't pick a room at all - stay away at any cost. Certainly room 229 is a really really bad room (and all..."
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"Select a room towards the back of the hotel. The front facing rooms get the noise from the expressway"
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