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Omni Houston Hotel Westside

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#44 of 504 Hotels in Houston
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Omni Houston Hotel Westside
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1,312 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Houston Hotel Westside
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Showing 1,282: English reviews
bellevue, United States
Reviewed 20 September 2016

If your looking for a place to stay in Houston where people make you feel like family, stay at the Omni Westside. The rooms are great and the customer service and care is exceptional. Friendly folks that really want to help make your stay the best. Thanks Omin -- we will return.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Regina B
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Regina, Thank you for letting us know about your recent stay with us. We strive to make our guests as comfortable as possible so it's great that you felt like family. We'll look forward to the opportunity to serve you again!

Houston, United States
Reviewed 20 September 2016

Excellent location, Loved the hotel but the atrium I could do without,(don't stay on the 5th floor or you will feel the heat). I think elevators on both sides would be nice but I enjoyed the walk. The fish are beautiful, Omni is always a good choice.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Nedra C
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Nedra, Thank you for letting us know about your recent stay with us. It's great to hear that you enjoyed our expansive Koi ponds in our lobby! We'll look forward to the opportunity to welcome you back!

Muskogee, United States
Reviewed 20 September 2016

Great place for training/conference. Really like the hotel appearance and the Koi fish ponds. Staff very friendly and helpful. The rooms are nice and clean. I would recommend this hotel for more conferences in the future. The mattress was not as comfortable as I would have hoped, but not too bad. Would definitely stay again.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Bonnie R
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Bonnie, Thank you for letting us know about your recent stay with us! It's great to you had such an amazing experience with our conference facilities and enjoyed our amenities. We will look forward to the opportunity to welcome you back!

Houston, Texas
Reviewed 19 September 2016

Good parking (free) impressive lobby. Was there for a luncheon. Service was good. Stayed for the evening. Lake running around and though the hotel was nice, Spent several hours at the pool. Chairs, tables, loungers, towels all available. Had a leisurely dinner at cafe on the lake. Room was nice, the do not have queen size beds in the double...

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Helpful?
Thank fred s
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Fred, Thank you for letting us know about your recent stay, we really appreciate the feedback and we look forward to welcoming you back.

Dallas, Texas
Reviewed 18 September 2016

I've stayed at many Omni properties. Next to the Marriott chain, this is where I prefer to stay, until this visit. The Omni Houston Hotel Westside is a nice hotel. It has some misses. Be sure to read the whole review. The hotel lobby is very nice. There was a fishy smell as communicated by previous reviewers, but I did...

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Helpful?
Thank PatrickErvin
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Patrick, Thank you for letting us know about your recent stay with us. We appreciate your detailed review and I will be sure to forward your comments to management. As far as your bill is concerned, if your issue has not been resolved, I invite you to contact our Director of Rooms via email on patrick.shields@omnihotels.com. Patrick will be...

decatur, United States
Reviewed 16 September 2016

Friendly staff, clean rooms, comfortable beds, comfortable meeting rooms, good food although a little pricey; Sunday brunch was very good! Concierge was able to hold my luggage while I attended meetings on my last day of stay.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Marie J
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Marie, Thank you for letting us know about your recent stay. It's wonderful to hear that you had such a positive experience and enjoyed your accommodations and our amenities. We will look forward to welcoming you back!

Reviewed 15 September 2016

Nice hotel, but felt like it was stuck in the 80's... especially the rooms. The hotel bar is small, very narrow and prices too expensive. Rooms very out-dated, but clean. Staff was okay, not overly friendly, but not rude either.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Christopher R
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Christopher, Thank you for letting us know about your recent stay. We appreciate the feedback and will forward it along to management. We hope we have the opportunity to serve you again.

Midland, TX., United States
Reviewed 14 September 2016

Great Fitness Center and In room Services except there was no refrigerator. I did not think that the water bottle provided in the room was worth $6.00. The refrigeration in the room was locked I'm used to stating at Holiday Inn express and they have fridge and microwave.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Tony G
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Tony, Thank you for letting us know about your recent stay! It's great to hear that you enjoyed our amenities. Upon your return, the front desk will be happy to give you the key for the in-room refrigerator as well as bring a microwave directly to you (based on availability). We also have a microwave available for use by...

Reviewed 9 September 2016

This was a last minute reservation while driving through Houston. We had a very important appointment scheduled for us and needed a place to stay. My husband had a business meeting here previously and wanted me to see how pretty this place was. The water feature that runs through the lobby is so peaceful and relaxing and is stocked with...

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Helpful?
Thank Pkubala60
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

It's wonderful to hear that you enjoyed our beautiful and peaceful lobby and accommodations. Thank you for choosing us and we look forward to your return!

Nashville, United States
Reviewed 8 September 2016

I would definitely recommend and use this hotel in the future. My family enjoyed the stay and hotel staff were friendly, offer helping hand, and willing to provide assistance without the asking. One of the best hotel I have stayed in for a long time.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Abel O
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Abel, Thank you for the kind comments about your recent stay. I will be sure to pass them along to the team. We look forward to your return.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe on the Lake
Cafe on the Lake
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Fwy, Houston, TX 77079-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,525 - ₹ 15,740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Omni Houston
Houston Omni
Hotel Style:
#22 Family Hotel in Houston
#22 Luxury Hotel in Houston
#25 Romantic Hotel in Houston
#48 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Omni Houston Hotel Westside staff and other travellers.
12 questions
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14 days ago
Dallas, Texas
Bay City, Michigan
9 months ago
St. Martinville La
over a year ago

See all questions (12)

Questions? Get answers from Omni Houston Hotel Westside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The people are very nice to me and my wife.”
byrongarrettjr, 3 Apr 2017 | Read review
“Splurge for a suite if you are with family.”
sttravels143, 29 Mar 2017 | Read review
“get a corner room o junior suite”
TonyCardenas, 25 Mar 2017 | Read review
“We luckily got an upper room with the peaceful "Lake View"”
johnhW5357SH, 18 Mar 2017 | Read review
“There are 4 wings of the hotel, all are quiet but rooms with 1 as second digit are probably the quietest”
keithuhpr, 2 Mar 2017 | Read review
5 of 5