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Omni Houston Hotel Westside

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#41 of 504 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Omni Houston Hotel Westside
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1,303 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Houston Hotel Westside
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Showing 1,273: English reviews
Reviewed 2 weeks ago

Enjoyed my stay while in Houston. Clean room with a bottle of water provided at no charge. Attentive staff. Price was reasonable as this feels like 5 star service at 3 star prices. Loved the koi in the lobby. :)

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Eric B
Candia, New Hampshire
Reviewed 2 weeks ago via mobile

I like staying at the Omni hotels because of the consistency of the care of the employees and the cleanliness. First time at this one and it is old style because it only has five floors with wings heading out from the main areas. I requested top floor with corner rooms because I feel it gives you the least amount...

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Helpful?
Thank Cathy C
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Cathy, Thank you for letting us know about your stay, we are very happy to hear that you had such a positive experience with our culinary team and staff and we will look forward to welcoming you in the future!

New Braunfels, Texas
Reviewed 3 weeks ago

Beautiful hotel, comfortable, affordable but basic elements were missing- poor tv reception, tedious wifi sign up, and coffee packets were almost all decaf. We don't need much- no bellboys or restaurants or pleasantries, but we do need coffee, tv, and wifi.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank 576suzannet
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your stay with us. I'm sorry to hear that you faced a few challenges and encourage you contact us immediately should you have these issues in the future. It's very important to us that we are consistent in our service and get the little things right.

Houston, Texas
Reviewed 3 weeks ago

Me and my wife just got married and the door man sent up a bottle of champagne and chocolate strawberries. I would like to thank Cedric for being so nice to me and my wife. I loved the hotel and I will be back.

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Helpful?
Thank byrongarrettjr
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your stay! We will thank Cedric on your behalf and we look forward to the opportunity to welcome you back for your next celebration!

North Richland Hills, Texas
Reviewed 3 weeks ago

Nice for the price. Very clean, safe and friendly staff. Pre pay for the breakfast as it's a bit pricey if you don't eat a lot of food. Nice hotel in a quiet area. We always prefer Omni to other hotels.

Review collected in partnership with Omni Hotels & Resorts
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Thank Dani H
Houston, Texas
Reviewed 3 weeks ago

Room was not ready when checking in at 3 PM. When room was available after dinner, the premium room we booked looked out-dated and the sofa cushions were crushed in. A lot of rowdy guests between 11 PM to 2 AM in the lobby and the hotel did NOT do anything about this. We kept getting waken up.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank traveller18734
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for getting in touch about your recent stay. We apologize for and inconvenience and we certainly hope to welcome you back in the future.

Bonaire, Georgia
Reviewed 3 weeks ago

One of the best hotels in Houston. Look no further!!!! Staff were friendly and wanted to make your experience a great one. Rooms were a little dated, but overall great resting nest. The beds had you to the point where you do not want to leave your room.

Review collected in partnership with Omni Hotels & Resorts
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Thank andrellw2017
Houston, Texas
Reviewed 3 weeks ago via mobile

We just returned from the Omni Hotel Westside and I thoroughly loved it! They gave us a fantastic room with a view of the water. Our room was spacious and squeaky clean. The bathroom was enormous and everything in the room seemed new and very nice. The hotel is super elegant and I loved the koi ponds, glass elevators, and...

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Helpful?
Thank Katrina K
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Katrina, Thank you for letting us know about your stay. We're so happy to hear that you had such a positive experience and we really look forward to the opportunity to welcome you back!

Franklin, Maine
Reviewed 3 weeks ago

We stayed at the Omni Houston Westside for the week of our son’s wedding. The hotel was centrally located for all the wedding activities as well as some great shopping at Memorial Mall. The hotel staff were very friendly and helpful. The hotel lobby has a very large fish pond and you can feed the fish. Our hotel room was...

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Helpful?
Thank Karen H
Reviewed 3 weeks ago

The room was somewhat spacious, and the bed was comfortable. The bathroom was clean, but very small and outdated. The hotel itself is very pretty and has a relaxing atmosphere with a coy pond and glass elevators. The room service left something to be desired (the food just was not good...) They charged the wrong credit card on checkout so...

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Helpful?
Thank texan020
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your recent stay with us. It's wonderful to hear that you enjoyed your accommodations. We apologize for the mix-up at checkout but really appreciate your patience and hope to welcome you back in the future!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe on the Lake
Cafe on the Lake
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Fwy, Houston, TX 77079-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,700 - ₹ 15,740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Omni Houston
Houston Omni
Hotel Style:
#22 Family Hotel in Houston
#22 Luxury Hotel in Houston
#25 Romantic Hotel in Houston
#48 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Omni Houston Hotel Westside staff and other travellers.
12 questions
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9 days ago
Dallas, Texas
Bay City, Michigan
9 months ago
St. Martinville La
over a year ago

See all questions (12)

Questions? Get answers from Omni Houston Hotel Westside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The people are very nice to me and my wife.”
byrongarrettjr, 3 Apr 2017 | Read review
“Splurge for a suite if you are with family.”
sttravels143, 29 Mar 2017 | Read review
“get a corner room o junior suite”
TonyCardenas, 25 Mar 2017 | Read review
“We luckily got an upper room with the peaceful "Lake View"”
johnhW5357SH, 18 Mar 2017 | Read review
“There are 4 wings of the hotel, all are quiet but rooms with 1 as second digit are probably the quietest”
keithuhpr, 2 Mar 2017 | Read review
5 of 5