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Omni Houston Hotel Westside

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#42 of 501 Hotels in Houston
Certificate of Excellence
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Omni Houston Hotel Westside
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1,265 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Houston Hotel Westside
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Showing 1,235: English reviews
houston, United States
Reviewed 3 weeks ago

me and my husband and daughter decided to get away for a weekend. Everyone was very nice and greeted upon arrival. Room was clean as was bathroom which is a big thing with me since I have a baby. The bed was big and comfortable but my favorite were the pillows. I love them.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank brendagT8702KT
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Brenda, Thank you for letting us know about your recent stay! We're so happy you had such a nice time and hope you'll check out our summer offerings which are great for families with kids!

Manchester, United Kingdom
Reviewed 3 weeks ago

Having stayed at the Omi a number of times, we are happy to be here for the World Championship BBQ Cook-Off to be held beginning of march. The hotel is convenient for getting downtown, being on I10, close to Eldridge. Free shuttle bus within 5 miles of the hotel, so ideal for visiting some great eating places and watering holes...

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Helpful?
Thank keithuhpr
El Paso, Texas, United States
Reviewed 3 weeks ago

I attended a Judicial Conference at the Omni and it was one of the nicer hotels for this annual event. The staff was very attentive and friendly. We were served breakfast & lunch as part of our conference and the meals were above average, especially the breakfast buffet.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Cori H
Reviewed 3 weeks ago via mobile

Got a good deal through Expedia, $79 plus tax (of course!) but the cost of food and drink at the hotel means the 'deal' evaporates! Very expensive. I guess you could venture out and go for a burger but that's not really the point is it?

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Helpful?
1Thank DallasScot
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your recent stay! We always appreciate feedback from your guests. An option that may be beneficial for you upon your return is to take advantage of our complimentary shuttle that can be taken within a 5 mile radius to shopping and entertainment venues. Thanks again and have a great day!

Haskell, United States
Reviewed 3 weeks ago

My colleague and I received excellent service from the time we arrived until our departure. The rooms were very relaxing and clean within a beautiful hotel. I especially loved the pond and the open atmosphere of the facility. When we checked out, the clerk even gave us each a bottle of water "for the journey home."

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank melissalJ5354UQ
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your stay. We appreciate the kind words about our staff and that you enjoyed your accommodations. We look forward to the opportunity to welcome you back!

Houston, Texas
Reviewed 3 weeks ago

I was here at a conference and enjoyed my stay. the staff is very helpful and they met every need. Our room was always cleaned and the coffee being delivered each morning at m request was a nice touch.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Chad O
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Chad, Thank you for letting us know about your stay with us! It's so great to hear that you had a positive experience and we will share your feedback with our staff. It also sounds like you are enjoying your Select Guest membership and the complimentary morning beverage and wifi. Thank you again and we look forward to the...

Round Rock, United States
Reviewed 4 weeks ago

It was my second stay at this property. The hotel has great customer service and it's location is exceptional! The rooms are very spacious and clean. Close to many restaurants and downtown Houston. The staff are courteous and helpful. I'll be back!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Lindsay B
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Lindsay, Thanks for getting in touch and for letting us know about your stay! We really appreciate you letting us know about your positive experience with our staff and we will look forward to welcoming you back! Upon your return, if you haven't yet, we encourage you to try out complimentary executive shuttle which will take you within a...

Houston, Texas
Reviewed 4 weeks ago via mobile

I have visited many hotels of this brand chain, and always have something good to say about them... They are simply great!!!... Always make you feel good!!!... Food at Restaurant is perfect... The atmosphere at the lobby area is amazing... suuuuuper nice!!!... Came to an event and couldn't reject to stay!!!... Best Hotel to stay at the West side of...

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Helpful?
Thank Vfontaine7
Canton, CT
Reviewed 4 weeks ago

I have stayed at the Omni several times and prefer it over other hotels where I've stayed while in Houston. The staff is friendly and helpful. The fish pond is relaxing. The shuttle is available to take the patrons to local restaurants which are numerous with various price points.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Albert M
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Albert, Thank you for letting us know about your stay. We appreciate your repeat business and are glad to hear you enjoyed our staff and our expansive lobby Koi ponds. It's also great that you were able to use our complimentary shuttle. We'll look forward to the opportunity to serve you again!

Houston, Texas
Reviewed 5 weeks ago

Had two employees knock on our door to tell us there had been a noise complaint of a crying baby. The baby didn't start crying until they knocked on the door. Thanks for offering warm milk for a two month old, I guess, but pass.

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Helpful?
1Thank QDebs
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for getting in touch about your recent stay. We apologize for your frustrating experience and that our staff's attempt to find a solution to the problem wasn't successful. We always strive to provide the highest quality of service for all of our guests and we hope to have the opportunity to welcome you back in the future.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe on the Lake
Cafe on the Lake
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Fwy, Houston, TX 77079-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,157 - ₹ 16,442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Omni Houston
Houston Omni
Hotel Style:
#22 Family Hotel in Houston
#22 Luxury Hotel in Houston
#25 Romantic Hotel in Houston
#48 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Omni Houston Hotel Westside staff and other travellers.
11 questions
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Dallas, Texas
Bay City, Michigan
8 months ago
St. Martinville La
over a year ago
Austin, Texas
17 days ago

See all questions (11)

Questions? Get answers from Omni Houston Hotel Westside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We luckily got an upper room with the peaceful "Lake View"”
 of 5 bubbles johnhW5357SH, 18 Mar 2017 | Read review
“There are 4 wings of the hotel, all are quiet but rooms with 1 as second digit are probably the quietest”
 of 5 bubbles keithuhpr, 2 Mar 2017 | Read review
“we were in room 4404 it was facing inside away from elevator and freeway Very quiet”
 of 5 bubbles dianamJ8207VY, 13 Feb 2017 | Read review
“We had a room on the end on the second floor...wifi was extremely slow but room was nice and spacious.”
 of 5 bubbles Heathen5428, 10 Feb 2017 | Read review
“Book Early”
 of 5 bubbles CarlosW540, 2 Jan 2017 | Read review
5 of 5