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JW Marriott Houston

970 reviews
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Traveller (254)
Room & Suite (203)
Dining (42)
Overview
  • Excellent48%
  • Very good32%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (970)Write a Review
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There are newer reviews for JW Marriott Houston
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Show reviews that mention
All reviewsgalleria mallthe concierge loungedirectly across the streetself parkingroom servicecorner roomhotel is in a great locationplatinum memberfitness centerlobby barshopping and restaurantsluxury hotelbusiness hotelbusiness tripgreat customer servicestarbucksdelia
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241 - 245 of 886 reviews
Reviewed 4 September 2016

Stayed here for a doctors visit for one night. Very nice hotel with comfortable beds and a large bathroom. My wife loved the lighted mirror in the bathroom. Got a good deal on room and will definitely stay here again.More

Thank Troy D
Response from Mina V, Public Relations Manager at JW Marriott HoustonResponded 6 September 2016

Dear Troy D, Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed the hotel found the beds comfortable and the bathroom large. We look forward to serving you again whenever your travels bring you back...More

Reviewed 30 August 2016

Very impressed with the location, staff and cleanliness. Only one issue that prevented me giving it 5 stars. They are still charging for internet, and that is just not smart. I understand it is a JW Marriott issue, not just this location. I got it...More

Thank jamesnp89
Response from Mina V, Public Relations Manager at JW Marriott HoustonResponded 6 September 2016

Dear Jamesnp89, Thank you for taking the time to leave us a review. We are happy to hear that you were impressed with the location, staff and cleanliness as well as the fitness center. We look forward to serving you again whenever your travels bring...More

Reviewed 29 August 2016

We had to go to Houston on a last minute family trip, found the JW via AA website. Hotel was great. Spacious, specially what looks like the recently renovated bathrooms. Starbucks in the lobby. Free water bottles in rooms, however not coffee machine.More

Thank Odalys64
Response from Mina V, Public Relations Manager at JW Marriott HoustonResponded 30 August 2016

Dear Odalys64, Thank you for taking the time to leave us a review. We are glad to hear that the hotel was great and spacious. We have shared your feedback with the team and look forward to serving you again whenever your travels bring you...More

Reviewed 23 August 2016

A luxury hotel located across the street from the Galleria Shopping Mall. We had a nice one night stay in this hotel post cruise. The parking was as you would expect in any metropolitan area a little pricey, but the valet was very good. There...More

1  Thank Migs41
Response from Mina V, Public Relations Manager at JW Marriott HoustonResponded 30 August 2016

Dear Migs41, Thank you for taking the time to leave us a review. We are pleased to hear that you have enjoyed your stay and found the rooms extremely comfortable and the valet was pleasant. It is great to see that the shuttle was of...More

Reviewed 23 August 2016 via mobile

Can't say one negative thing about it.. Classy, friendly staff, luxurious, convenient.. U name it .. Book with confidence.. They really do go out of their way to make ur stay pleasant. You go to the lobby, you smell cleanliness and you get greeted by...More

Thank Al E
Response from Mina V, Public Relations Manager at JW Marriott HoustonResponded 30 August 2016

Dear Al E, Thank you for taking the time to leave us a review. We are thrilled to hear that everything has met your expectations and that you found it to be classy, friendly, luxurious and convenient. We have shared your comments with the team...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 168 - US$ 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Houston
#14 Luxury Hotel in Houston
#40 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 168 - US$ 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Houston
#14 Luxury Hotel in Houston
#40 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (254)
Room & Suite (203)
Dining (42)
Pool & Beach (36)
Amenities (76)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Andrea W
30 April 2017|
AnswerShow all 12 answers
Response from JWMarriotthouston | Property representative |
Yes, you do have to cross Westheimer Rd. There are a some of cross walks at the corner at the red lights.
0
Votes
MadCool
15 February 2016|
AnswerShow all 4 answers
Response from 969MariaO | Reviewed this property |
I'm pretty sure you can
0
Votes
CRUISEREADER
7 July 2015|
AnswerShow all 7 answers
Response from jackarch | Reviewed this property |
I don't know about the beds, but the mall is right across the street so there's no need for a shuttle. I didn't even know they had one!
0
Votes
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12
Room Tips
"Corners rooms are large and roomy"
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"Corner rooms are the best..."
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"book early and request upper floor I loved the 18th floor"
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"Ask for a downtown view!"
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