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Houston Airport Marriott at George Bush Intercontinental

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18700 John F Kennedy Blvd, Houston, TX 77032-5022
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 25/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Houston Airport Marriott at George Bush Intercontinental
Updated 25/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 606 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Experience the perfect blend of convenience, style and comfort at Houston Airport Marriott at George Bush Intercontinental. Directly connected to the IAH airport via an underground tram, our modern hotel offers a free shuttle and on-site parking, saving time and eliminating stress for your travels to Houston, Texas. Explore Houston’s top attractions with ease, then return to our restaurant, Flight's Lounge & Grill, for modern American classics and a round of drinks with friends. A memorable, pleasant and comfortable stay awaits at our Houston airport hotel.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Free airport transportation
Paid public parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
Hotel links
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Location

Full view
46Car recommended
Grade: 46 out of 100
66Restaurantswithin 1 km
0Attractionswithin 1 km
1084Reviews46Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Erik L wrote a review 25 Sep
2 contributions
Our company had a conference at this hotel, and service was top notch in all areas. I actually worked with the sales team and they were always accommodating. All the staff were quick to help in any way they could. To top it all off, I missed my flight and had to come back to the hotel after the conference was done; Mia at the front desk was incredibly helpful and made the best out of my unfortunate situation...thank you to everyone there!
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Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tray M wrote a review Aug 2022
League City, Texas2 contributions1 helpful vote
Hotel's Favourite
My family and ai live in Houston. We had a very early flight out the next day so we decided just to stay the night here to make it easier. I just cannot get over the passion of the employees. Also for a spot that has been here for a while, it is very nice. I met Darlene at the Marriott club 1 time about 2 months prior. She remembered me and my name when I came back. What a great employee. It’s the small things that make a difference. Andres was the first waiter we had contact with. Super upbeat and extremely knowledgeable about the menu items. I didn’t catch the bar tenders name but she was super upbeat - maybe Wenzhou? We were there Sunday July 17, 2022. Pamela also took care of us some. Very nice and attentive. The room was phenomenal. All of the amenities you would expect from a Marriott plus more. By far what a great decision. Whoever is running this Marriott is definitely doing it right. If you have an early flight, consider starting at this gem the night before. The Airport traffic is terrible to fight when your trying to catch a flight. You will be pampered at this Marriott!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 15 Aug 2022
Dear 270traym, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We agree that our ideal location, combined with great amenities and service, make Houston Airport Marriott at George Bush Intercontinental an excellent choice when visiting Houston. Also, we were thrilled to read your comments about the great service you received from our staff, and how they exceeded your expectations. Thank you especially for your kind compliments about Darlene and Pamela; we will enjoy sharing your remarks with them. We appreciate you sharing your feedback and look forward to seeing you and your family when you return to the area. Khalid Amiri Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tonymaxineadams wrote a review 24 Sep
Berkshire, United Kingdom6 contributions2 helpful votes
I was travelling to New Zealand from the UK, my flight was delayed and I was told by the airport staff I will be staying at the Marriott, as I was a lone single lady and very nervous, The staff member I saw said No your staying at the holiday inn and would not help me at all told me just to get back on the shuttle, so I thought the holiday inn was on the shuttle route, no it wasn’t a kind couple said to go back to the Marriott and ask them to help you, as your papers say Marriott. So I went back to the Marriott and I spoke to another lady who said she would help me out, but the lady I first saw snapped “I’ve already told her she’s at the holiday inn” the other helpful lady which I have since found out is called Megan said she would help me out and gave the rude staff member a look and Thank god for Megan she showed me where I had to go as she could see I was very upset by then, I nearly turned back home. I had planned my trip since February to surprise my daughter and grandchildren and all I can say is. Thankyou Megan (I hope I have your name and spelling right, if not you know who you are, as this was I think about 22/23rd July 2022.) you were so helpful and I will be eternally grateful for your kindness. Maxine Adams
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 3 days ago
Dear tonymaxineadams, Thank you for being our guest. We genuinely regret the issues you had at the airport. We know how stressful traveling can be, and we hope you found our hotel to be a relaxing experience after such a long day. Our goal is always to provide an outstanding experience, and we will share your kind comments with Megan. We look forward to welcoming you again whenever your travels bring you back to Houston. Khalid Amiri Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joanna T wrote a review 20 Sep
Canada15 contributions10 helpful votes
We took the in-airport shuttle and it was such a convenience to get off at the hotel entrance. Check-in was quick and we were able to get into our room within minutes. I was disappointed to see that the beds were double and the room was very small. However, everything looked clean and was well stocked. I felt that the hotel was a very old building that had been extensively renovated. We ate at the restaurant, which had excellent service, but the food was awful. Coffee was great the next morning, although $5! and there was a grab and go breakfast. We visited the pool before our flight, which was nice, but should be noted that there wasn't any shade. The hotel offered the use of free laundry with detergent included. Wi-fi was an additional $15. For the convenience, this hotel is worth it, especially if you only have a few hours to sleep. Any other hotel near the airport is probably a better deal!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 6 days ago
Dear Joanna T, Thank you for posting your generous review of Houston Airport Marriott at George Bush Intercontinental. We are happy to know our location nearby the airport was perfect for your travel plans and that you could take advantage of our shuttle service. While you liked most aspects of our accommodations, we regret meeting some of your expectations. We are also sorry that you did not like our food offerings. We will certainly follow up with our food and beverage team to see where we can do better. It was a pleasure having you, and we look forward to hosting you again soon. Khalid Amiri Director of Operations Khalid.Amiri@marriott.com 281-443-5224
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ohtobeinsandiego wrote a review 4 Sep
California350 contributions197 helpful votes
We stayed here for one night before departing on an early flight from the Intercontinental Airport. The good: Responsive staff, proactive staff to address foul-ups, good food via room service, fairly decent M Club lounge, reasonable prices and literally walk a few steps from the hotel to the subway train taking you to all the airport terminals. The not-so-good: Only one person working the desk on a Sunday afternoon, operating hours of the M Club could be longer, Roof-top restaurant has been closed for some time, expensive parking. All-in-all, provided a needed accommodation close to the airport (actually on airport property) and would stay there again.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: The lower main building is closest to everything, the tower is in the convention part and a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 3 weeks ago
Dear Ohtobeinsandiego, Thank you for the complimentary review of your stay at Houston Airport Marriott at George Bush Intercontinental. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. We are pleased to know you liked our attentive associates, food offerings, and proximity to the airport. We have also taken note of your additional feedback. We look forward to welcoming you again the next time your travels bring you back to Houston. Khalid Amiri Director of Operations Khalid.Amiri@marriott.com 281-443-5224
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John M wrote a review Aug 2022
London, United Kingdom5 contributions1 helpful vote
I know this is just an airport hotel, but rarely have I been greeted by staff who are quite so ambivalent and just going through the motions of work. I’m left thinking that for just 30 minutes in an Uber, rather than 20 minutes walking in tunnel because there was no “train”, we could have gone to a hotel where somebody gives a damn and might actually want our custom. Our bill was wrong and we were overcharged, so watch out for that too. We changed our plans on the return to go to different hotel.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 4 weeks ago
Dear johnmE8089VX, Thank you for choosing us for your recent visit. We strive to provide excellent service from each member of our team; therefore, we are genuinely sorry that this was not your experience. We have shared your concerns with the appropriate individuals to ensure this does not happen again, and we want to thank you for your feedback which will help us improve going forward. Furthermore, please reach out to the front desk for the billing-related queries you have. We are grateful for your patience and hope you will consider staying with us again. It was our pleasure hosting you, and we wish you all the best with your travels. Khalid Amiri, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
solyluz wrote a review Aug 2022
Boulder, Colorado156 contributions80 helpful votes
This hotel is prime for overnighting at the airport. Either take the train or walk. Signage is clear and elevator takes you straight into the lobby. Our first room was in the elevated circular section. We did not like the logistics so we returned to lobby to request room in the main hotel closer to M lounge and bar. Room was comfortable and quiet despite proximity to runways. We ate lunch and dinner in their bar/restaurant. All selections were good and service was fine. Getting a drink at lunch time was a bit of a challenge since lone bartender seemed to be fliting all over the place taking orders from table etc. Evening service was much better. We were disappointed in M club evening snacks so we headed to restaurant. M club was empty at 7pm .. ..I wonder why? Breakfast in M club was stellar with a large buffet and eggs to order. Lots of people in M club for breakfast.. .. I wonder why?
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: The circular building rooms some distance from lobby up elevators, through doors etc.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 4 weeks ago
Dear solyluz, Thank you for posting your great review of Houston Airport Marriott at George Bush Intercontinental, and we appreciate your loyalty to our brand. We are happy to know we were only minutes away from the airport, was perfect for your overnight stay, and that you liked our comfortable accommodations, dining at our on-site restaurant, as well as courteous service. However, we regret not meeting your every expectation. We look forward to hosting you again soon. Khalid Amiri Director of Operations Khalid.Amiri@marriott.com 281-443-5224
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
texasjtr wrote a review Aug 2022
Houston, Texas139 contributions21 helpful votes
Due to an early flight departure time, I stayed here one night. Other than the front desk staff's lack of knowledge about special rates, everything was fine. The room was clean and quiet (I had an interior room). Room service was prompt and food tasted good. I had selected a park-n-fly rate. When I checked in, the front desk informed me they were not aware of that rate. After some discussion and providing them the parking code from the web, they agreed. I asked if I needed to register my truck or have anything validated and they said "No" (which I thought was unusual). Upon checking out the next morning, I again asked if I needed to register my truck and front desk staff said "No". I then asked if I needed to have my parking ticket validated (to avoid additional charges when I returned a week later) and the staff member said "Oh, yes" and validated my ticket. I wonder what would have happened if I hadn't asked questions? Staff definitely need to be re-educated on specials offered on the hotel's web page. This review would have been rated higher except for these concerns: I spent a week wondering if my truck would still be there (how do they monitor the garage?) or if I was going to have to pay eight (8) days of daily parking fee (at midnight) in order to leave the garage. When I returned, there was a real estate business card stuck in the driver's window - a trick auto thieves use to identify vehicles that have not been moved (again, how is the garage monitored?). Given the construction chaos at IAH, this seemed like a good option. However, I'm not sure I'll do it again or recommend it.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 21 Aug 2022
Dear texasjtr, Thank you for choosing us and for your candid feedback. We are happy we could help with your travel needs with our Park and Fly service. We are also glad to know you liked our comfortable accommodations. However, we sincerely apologize that our front desk associates were not informative enough and for the unsatisfactorily service you received from them. We regret the inconvenience this caused and are grateful for your patience. We will share this appropriately as we are committed to continually improving our guest experience. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Khalid Amiri Director of Operations Khalid.Amiri@marriott.com 281-443-5224
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arya L wrote a review Aug 2022
3 contributions
Was very impressed with the service here, especially with the young lady Ginger. She was super informative and polite! She helped with food recommendations and transportation to the airport. I used to work in hospitality so it was nice to see someone taking there job seriously. Thank you marriot !
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Do not drive here between 3-4Pm
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 8 Aug 2022
Dear Arya L, Thank you for leaving us such a wonderful review. We are glad that you loved our hotel, location, and dedicated staff. Ginger will be pleased to learn of your high praise. Our entire team is devoted to giving every guest an outstanding experience. Your generous comments serve as a great encouragement to each of them to keep doing what they love to do. Thank you, once again, for your kind words. We look forward to welcoming you again to Houston Airport Marriott at George Bush Intercontinental anytime your travels bring you back to the city. Khalid Amiri Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juniper S wrote a review Jul 2022
1 contribution
Michael took care of me and made sure I had a great experience after a long day of travel. Front desk took care of me and made sure I had a amazing room for a decent price. I look forward to having Michael take care of me when I come back to the Marriott.
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Date of stay: July 2022Trip type: Travelled solo
Room Tip: Visit flights restaurant for great service from Michael and wheenzy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Houston Airport Marriott at George Bush Intercontinental
Responded 22 Jul 2022
Dear Juniper S, Thank you for sharing your gracious review about the outstanding service you received from our front desk team and Michael. Our staff is passionate about providing exceptional hospitality, so we are pleased to share your wonderful comments with them. Thank you for choosing Houston Airport Marriott at George Bush Intercontinental; we are excited to accommodate you again soon. Khalid Amiri Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$178 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott houston airport at george bush intercontinental hotel houston, intercontinental houston airport, houston marriott
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
573
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Frequently Asked Questions about Houston Airport Marriott at George Bush Intercontinental
What are some of the property amenities at Houston Airport Marriott at George Bush Intercontinental?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Houston Airport Marriott at George Bush Intercontinental?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Houston Airport Marriott at George Bush Intercontinental?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Houston Airport Marriott at George Bush Intercontinental?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Houston Airport Marriott at George Bush Intercontinental?
Conveniently located restaurants include Pappadeaux Seafood Kitchen, Papadeaux, and Ruby's Diner.
Are there opportunities to exercise at Houston Airport Marriott at George Bush Intercontinental?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Houston Airport Marriott at George Bush Intercontinental have airport transportation?
Yes, Houston Airport Marriott at George Bush Intercontinental offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Houston Airport Marriott at George Bush Intercontinental?
Yes, dry cleaning and laundry service are offered to guests.
Does Houston Airport Marriott at George Bush Intercontinental offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Houston Airport Marriott at George Bush Intercontinental accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.