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We ended up stranded at this hotel due to hurricane Harvey and the negligence of the hotel staff. Flood waters came up suddenly overnight while we were sleeping and the hotel only alerted guests on the first floor. We woke to a very flooded hotel...More
We were there for US cricket team trials, they look after us very well, I must recommend this hotel yourself and group, nice breakfast and well versed staff. Location is next to major highway, restaurants are nearby.
1 Thank MUJTABA1967
Response from Joelhey B, Guest Relations Manager at Holiday Inn Houston SW - Sugar Land AreaResponded 1 April 2017
We are delighted to here your compliments and glad to know that you have enjoyed your stay with us!
We look forward on having your team again soon!
I booked a room at this Holiday Inn through Expedia.com hours before arriving at the hotel late one Saturday night. Upon arrival at the hotel, I noticed the male attendant arguing with another patron; never a good sign. Thereafter, he got into an argument with...More
2 Thank Kareem R
Response from Joelhey B, Front Office Manager at Holiday Inn Houston SW - Sugar Land AreaResponded 4 weeks ago
Dear Mr Kareem,
We sincerely apologize for the inconveniences.
Your reservation was just created prior to your arrival therefore the front desk was unable to find your name when you check-in. To expedite the process, front desk offered to have you booked at the hotel...More
...so when you come in from the heat you expect your room to be nice and cool. Our room did not get cool. I was sweating in my sleep and I'm cold natured. Our room was on the 3rd floor and our travel companion was...More
Response from Joelhey B, Front Office Manager at Holiday Inn Houston SW - Sugar Land AreaResponded 12 July 2017
Dear Ms. EvetteD,
We appreciate your compliments about the staff and the hotel in general.
We apologize for the inconveniences about the air conditioning in your room.
Thank you for bringing it to our attention so no other guest will be affected.
We hope to...More
Decent clean room for the price, right off the SouthWest Freeway which can be good or bad. There's highway noise so ask for a rear facing room and it's relatively quiet. I was disappointed that breakfast was not included, thought all Holiday Inns had free...More
Thank Arthur Y
Response from Joelhey B, Front Office Manager at Holiday Inn Houston SW - Sugar Land AreaResponded 7 June 2017
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn HOUSTON SW - SUGAR LAND AREA.
I would like to start by apologizing to you for not meeting your expectations about the breakfast....More
US$ 65 - US$ 231 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Texas Gulf Coast >
Also Known As
Holiday Inn Houston Southwest-Hwy 59s @ Beltway 8 Hotel Houston