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Crowne Plaza Houston River Oaks

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Traveller (195)
Room & Suite (207)
Dining (18)
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Overview
  • Excellent61%
  • Very good19%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(216 reviews)
“shuttle service”(50 reviews)
“medical center”(50 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Houston River Oaks
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Reviews (1,708)
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1,627 results
Traveller rating
996
306
169
84
72
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996
306
169
84
72
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All reviewsfront deskshuttle servicemedical centerclose to downtownbreakfast buffet isexcellent customer servicehome away from homeself parkinggalleria areafree shuttleconciergezarakirbyfreewayvaletappointment
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651 - 655 of 1,627 reviews
Reviewed 9 May 2014

Mandy at the Conceige Desk was incredible - she remembered our business group form the year before! She suggested excellent places to eat (Flemings was excellent) and she made sure my SuperShuttle was on schedule to pick me up for my return to the airport.More

Thank Paul P
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 10 May 2014

Hello Paul P, Wow!! I am thrilled to hear that Mandy helped make your stay such a great one! She really loves making sure that our guests enjoy our great city to the fullest!! She is very dedicated to service and I know that she...More

Reviewed 8 May 2014

As always the service is excellent. If anything does come up the response is just what you want in a top notch hotel. Service at breakfast was timely and efficient. Choices were good. The bed and linen were extremely comfortable. I will continue staying at...More

Thank bicyclyedan
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 10 May 2014

Hello bicylcledan, Thank you so much for such fantastic feedback on our hotel!! We are honored that you have chosen CPRO as your hotel choice in Houston. I will pass on your review to the rest of our staff and I know they will be...More

Reviewed 6 May 2014

People say that service is a disappearing art...but not here! I was very impressed with the front desk staff. Mandy was especially helpful. We made a mistake with a reservation, but she was understanding and did everything she could to help us out. She was...More

Thank Jennifer P
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 7 May 2014

Hello Jennifer P, Thank you so much for sharing such fantastic feedback on your recent stay! I am thrilled that Mandy impressed you with her knowledge and dedication to service. She truly loves hearing that she was able to help a guest have a wonderful...More

Reviewed 5 May 2014

Overall, a very nice hotel with friendly staff. Stayed four nights. The location is convenient and fairly safe. The location is a few miles from Rice University and the Medical Center. The hotel's shuttle will take you to the Medical Center or the Galleria shopping...More

Thank stephen h
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 7 May 2014

Hello Stephen H, Thank you for taking the time to share your thoughts on your recent stay. I am sure that the TA readers will appreciate your detailed review on our hotel and the surrounding area. I did investigate your complaint on the A/C in...More

Reviewed 5 May 2014

I have been to this hotel several times and am always amazed by how kind and helpful the staff is. The rooms are very clean and the beds are comfortable. I always feel like I am part of the family when I arrive. The restaurant...More

Thank mhebert4
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 6 May 2014

Hello mhebert4, Thank you for sharing such nice comments on our hotel and staff! I am thrilled to hear that you feel so comfortable here and that you are treated like family! That is so important to us and we deeply appreciate your loyalty and...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 81 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 81 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (195)
Room & Suite (207)
Dining (18)
Pool & Beach (18)
Amenities (24)
Business Centre & Event Rooms (6)
Questions & Answers
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Amanda S
20 January 2018|
AnswerShow all 7 answers
Response from CW4200 | Reviewed this property |
Yes, coin operated
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from spoons110 | Reviewed this property |
No. The best is to buy one at the airport or a local shop before you travel.
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from yandinazetland | Reviewed this property |
Yes USa 2 pin plugs
0
Votes
Room Tips
"Take a smell first."
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"Windows in all rooms are small, but high floors give long distance views in flat Houston"
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"if u want cool AC or fan control do not book this room trust me"
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"Stay away from highway. If you can see it, you can hear it."
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